Great customer service from all staff at the Lincoln store. Despite the chaos of a closing down sale both Adrian and Tracey couldn’t have been anymore helpful. Helped us find the sofa we wanted and... See more
Location
Switch locationSt Marks Shopping Park, LN6 7TP Lincoln, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
We are very happy with the service we received from Jamie, he answered all our questions efficiently and we are pleased with our choice, we just hope the service continues on this form and we receive... See more
Thank you Tracey for all your help and advice today at Lincoln Sofology you were amazing! 1
Very helpful at Lincoln, walked in and was greeted by a kind sales woman, she explained the lay out in store and said to yell if I needed any help or more info. She did exactly that, no pressure to b... See more
Company details
- Sofa Store
- Furniture Accessories
- Furniture Store
- Home Goods Store
- Living Room Furniture Store
- Upholstery Shop
Written by the company
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Contact info
St Marks Shopping Park, LN6 7TP, Lincoln, United Kingdom
4.7
Excellent
46 reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very knowledgable salesman and willing…
Very knowledgable salesman and willing to discuss all issues around the choice of furniture. Gave us plenty of time to browse and make up our mind.
June 1, 2021
Staff are very helpful and friendly and…
Staff are very helpful and friendly and no one rushes you.. Furniture very well made and great designs. Jamie was great help!
May 31, 2021
Thank you Tracey for all your help and…
Thank you Tracey for all your help and advice today at Lincoln Sofology you were amazing! 1
May 29, 2021
Tracey was very professional and…
Tracey was very professional and helpful, showing excellent product knowledges which helped in our choice of furniture. Tracey was really personable and listened to what we wanted out of the furniture to ensure it met our needs.
May 28, 2021
Fantastic service from Tracey very…
Fantastic service from Tracey very helpful...and patient! Would highly recommend
Chris Illsley BEM
May 26, 2021
Very good service
May 25, 2021
very good service by all of the team of…
very good service by all of the team of from the team at Lincoln
May 21, 2021
Brilliant customer service
Brilliant customer service, no pushy selling, willing to help with any questions.
Warm welcoming staff,
Made it easy to decide that it was were we wanted to spend our money.
May 18, 2021
Excellent service
Excellent service!
I was very happy with my experience at Sofology Lincoln, the staff were very helpful and accomodating, especially Tracey! Cant wait for my sofa to arrive!
May 16, 2021
We wanted to purchase a sofa and the…
We wanted to purchase a sofa and the sales lady provided all the details we needed and we were very happy with the way she served us
May 16, 2021
Brilliant!
Brilliant!
Welcomed, but then left to look around in peace.
When we needed help staff were easy to find and ver attentive.
Great experience. Thank you.
May 15, 2021
Excellent customer service
May 11, 2021
Great service
Great service, explanation of the purchased sofa was brilliant. All part of the service and how to look after your sofa was described in a incredible manner. Will definitely use again
May 6, 2021
Very helpful staff
May 2, 2021
Very helpful infomative and friendly…
Very helpful infomative and friendly approach
Well informed
Definetely recommend ..
April 30, 2021
Excellent service
Excellent service felt like we had our own personal shopper. All COVID guidelines were in place and the shop felt safe and well organised. Would definitely recommend this store
April 26, 2021
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.