I had a sofa and footstool delivered today by Sofology. Superb delivery service. Polite men. Took their shoes off at the front door. Worked quickly. Got the delivery done without any problems.
Company replied
Location
Switch locationGiltbrook Retail Park, Ikea Way, NG16 2RP Nottingham, GB
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See what reviewers are saying
I felt no pressure to buy on the previous four occasions I had visited the store just to be sure. I was offered the option of further assistance if needed. On the day of purchase I said to the sa... See more
Company replied
Ordered my new sofa online after visiting a show room to see the sofa first. Staff very helpful but not at all pushy Ordering process so easy and you had the choice to pay in full or instalments whi... See more
Company replied
No pressure from any staff to buy, they have no issues with you testing every bit of technology and are very informed and helpful. Everything is stress free and I left feeling very informed and conten... See more
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Company details
- Sofa Store
- Furniture Accessories
- Furniture Store
- Home Goods Store
- Living Room Furniture Store
- Upholstery Shop
Written by the company
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Contact info
Giltbrook Retail Park, Ikea Way, NG16 2RP, Nottingham, United Kingdom
4.8
Excellent
3K reviews
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Reply from Sofology - Nottingham
Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you found our service very helpful and patient. At Sofology Nottingham, we strive to provide the best experience for our customers, and your feedback is incredibly valuable to us.
We look forward to welcoming you back to our store in the future. If there's anything else we can assist you with, please don't hesitate to reach out.
Dani helped to process our order and go…
Dani helped to process our order and go through everything. No hard sell just options if we wanted extra bits so that was nice
November 16, 2025
Reply from Sofology - Nottingham
Hi there, thank you for your review. Another great review for Dani, we will make sure to pass this on! Have a nice day.
The sales person was very attentive and…
The sales person was very attentive and extremely helpful
November 18, 2025
Reply from Sofology - Nottingham
Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊
Great salesman never pressured us which…
Great salesman never pressured us which got him the sale we like to be left alone and not put on the spot , really knowledgeable and answered all our questions professionally
November 13, 2025
Reply from Sofology - Nottingham
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Delivery times are not met
Delivery times are not met, customer service is useless, updates on delivery are not provided
November 17, 2025
Unprompted review
Reply from Sofology - Nottingham
Hi there, we are disappointed to hear that you might not have had the best experience. If you do need to discuss this further, please do not hesitate to email us with your order and review details over at social.media.complaints@sofology.co.uk and we'll be happy to take a look.
Daniel great
November 15, 2025
Reply from Sofology - Nottingham
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Hassle free experience
Good range of styles. No hard sell but staff happy to help when needed. Buying the sofa was easy and no hard sell on any extras as they do not work on commission. Would recommend.
November 13, 2025
Reply from Sofology - Nottingham
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
Great service
Visited today.. Chris spent a lot of time with us and was very patient. Thank you
November 16, 2025
Reply from Sofology - Nottingham
Hi there, thank you for your review. Another great review for Chris, we will make sure to pass this on! Have a nice day.
Chris was so helpful and honest…
Chris was so helpful and honest throughout the whole process, the team also went above and beyond to make sure we left happy with our purchase!
November 15, 2025
Reply from Sofology - Nottingham
Hi there, thank you for taking the time to leave a 5-star review!😊
Reply from Sofology - Nottingham
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
That they left us until we had a look…
That they left us until we had a look round and then we went to the lady and she was so nice .
November 8, 2025
Reply from Sofology - Nottingham
Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology!
Fantastic product and experience
Phil was incredible from start to finish. Very knowledgable, patient with us and answered every question and query we had.
November 9, 2025
Reply from Sofology - Nottingham
Hi there, thank you for your review. Another great review for Phil, we will make sure to pass this on! Have a nice day.
Phil was super helpful
Phil was super helpful, knowledgable, friendly and professional. Not pushy at all but very supportive. Really happy with our experience. Great job Phil and Sofology
November 11, 2025
Reply from Sofology - Nottingham
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
chris the salesman was fantastic…
chris the salesman was fantastic helpful & a pleasure
November 10, 2025
Reply from Sofology - Nottingham
Hi there, thank you for your review. Another great review for Chris, we will make sure to pass this on! Have a nice day.
Evie was absolutely amazing
Evie was absolutely amazing!
She made everything so much easier for me, telling me all my options and choices. I would absolutely recommend Evie to anyone. She’s an a superstar! Asset to the Nottingham team! Give that gal a raise!
November 5, 2025
Reply from Sofology - Nottingham
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
Helpful sales staff and good value products and quick delivery
There was sale staff available when we needed help. Chris, directed us to the product we wanted, he was knowledgeable and helpful. The sale was straightforward and Chris talked us through the options for delivery, materials for quick delivery, Insurance, product care and accessing the sofology account.
November 9, 2025
Reply from Sofology - Nottingham
Hi there, thank you for taking the time to leave a 5-star review!😊
Very easy process of ordering my sofa…
Very easy process of ordering my sofa and chair. Can’t comment on the quality or delivery process yet as not arrived. Hoping it will be as positive as the purchasing of it however .
November 2, 2025
Reply from Sofology - Nottingham
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Chair Purchase
The Assistant was very helpful and Knowledgeable and answered any queries we had.
November 4, 2025
Reply from Sofology - Nottingham
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Chris was great and explained…
Chris was great and explained everything really well. Such a lovely guy and experience
November 2, 2025
Reply from Sofology - Nottingham
Hi there, thank you for taking the time to leave a 5-star review!😊
Highly recommend
The service was amazing. Staff was very helpful. The shop looks really tidy and cosy. We made our purchase there.
November 1, 2025
Reply from Sofology - Nottingham
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
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