Jamie was amazing, he sold us our sofa. When we went into the store we were greeted, explained how some deals worked, colours and the store. Then we were left to look ourselves which we really... See more
Location
Switch locationUnit C, Boulevard Retail Park, Ste 104, PE1 2HS Peterborough, GB
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Me and my partner went to Sofology to look at some sofas, at start we didn’t have intention to buy one. We had some options but decided to look at other stores. I must admit, first choice is always th... See more
Company replied
Lovely staff who were very friendly. Clean store. Couldn’t fault the customer service we received. Would definitely recommend
Company replied
Would be an easy 5 stars if your material swatches were easier to obtain. Couldn’t order on line and if it wasn’t for Sue in customer services I would have given up and purchased elsewhere. Peterbo... See more
Company replied
Company details
- Sofa Store
- Furniture Accessories
- Furniture Store
- Home Goods Store
- Living Room Furniture Store
- Upholstery Shop
Written by the company
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Contact info
Unit C, Boulevard Retail Park, Ste 104, PE1 2HS, Peterborough, United Kingdom
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Very helpfull, extremely nice people
Very helpfull, great advice and listened to all our questions and made us feel at ease.

Reply from Sofology - Peterborough
Beautiful corner sofa.
It was a lovley experience choosing our new corner sofa and chair. The sales lady Famida that helped us was really nice and friendly. She explained everything to us and was so helpful. Looking forward to the delivery. I'm sure It will all run smoothly. Thank you sofology.

Reply from Sofology - Peterborough
Jamie was professional and friendly
Jamie was professional and friendly. He obviously knew a lot about the product which he shared with us without making us feel under pressure.

Reply from Sofology - Peterborough
Very helpful staff without being pushy…
Very helpful staff without being pushy , relaxed with cup of coffee

Reply from Sofology - Peterborough

Reply from Sofology - Peterborough
Danielle was amazing
Danielle was amazing! She explained everything we needed to know and we never felt rushed. All in all a pleasant experience which is usually a stressful one.

Reply from Sofology - Peterborough
This was our second visit after trying…
This was our second visit after trying other sofa companies. We returned to the first sofa we liked and were looked after so well by Sia

Reply from Sofology - Peterborough
As always fantastic service,friendly…
As always fantastic service,friendly people lovely store

Reply from Sofology - Peterborough
Very informed staff
Very informed staff, encouraging to sit in all sofas. Friendly and not pushy.

Reply from Sofology - Peterborough
Staff were not pushy,very pleasant and…
Staff were not pushy,very pleasant and nice to talk to.

Reply from Sofology - Peterborough
Sai was a great help
Sai was a great help! Everyone in store was very friendly, excited for our new sofa!

Reply from Sofology - Peterborough
We ordered our sofa today at the Maskew…
We ordered our sofa today at the Maskew Avenue at Peterborough. We were looked after by Kate. She was very professional, kind and provided us with all information. Thank you for all the help and support.

Reply from Sofology - Peterborough
Great customer service
Great customer service, found what we wanted and we were dealt with promptly and effectively.
Thank you will shop again.

Reply from Sofology - Peterborough
Fameda was lovely and helpful
Fameda was lovely and helpful. Easy to order. Staff can’t be any more helpful they give you space to discuss and look without hovering like other sofa stores I’ve been too. The store itself is peaceful calm and quiet. 100 % recommended

Reply from Sofology - Peterborough
Experienced friendly sales team …
Experienced friendly sales team great knowledge also offering great interior design tips

Reply from Sofology - Peterborough
No pressure or push for a sale or addon…
No pressure or push for a sale or addon products

Reply from Sofology - Peterborough
Famida the sales consultant was very…professional, knowledgeable, helpful and didn’t pressure us at all which was great.
Famida the sales consultant was very professional, helpful and informative. She was friendly and didn’t pressure us at all which was nice to have space and time to discuss

Reply from Sofology - Peterborough
Fabulous customer service by Fam who…
Fabulous customer service by Fam who was friendly, warm and not pushy. Thank you Fam!

Reply from Sofology - Peterborough
Perfect Service
Sai was eager to help us as soon as we stepped in store but equally understood to give us time to explore independently, which is so important when you enter any store. Sai talked us through our order and adapted the conversation to our needs as a family, understanding that we have a 5 year old child and a new born child. Thank you

Reply from Sofology - Peterborough
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