Unbeknown to us our visit coincided with the last day of your store at Redbrick Mill in Dewsbury. We met an excellent salesman named Yameen, had a lovely chat and bought a table and a lamp at a fantas... See more
Company replied
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We were looking for various furniture items for our newly built upmarket holiday collection for 10 people. Your products lived up to our expectations and the knowledgeable staff made our decision eas... See more
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We had decided previously as to the sofa and fabrics required. We had been grateful of the preferred swatch being sent. On the day, the model was no longer on display but Ash phoned another store to... See more
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Visited Sofology at red brick mill Batley today. We’d actually ordered a sofa from a different store yesterday but was unsure on the colour choice . Ash was amazing ! He even got out a paint sample bo... See more
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Company details
- Sofa Store
- Furniture Accessories
- Furniture Store
- Home Goods Store
- Living Room Furniture Store
- Upholstery Shop
Written by the company
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Contact info
218 Bradford Road, Batley, WF17 6JL, Batley, United Kingdom
- 03444828282
4.8
Excellent
301 reviews
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Excellent customer service
June 8, 2024
Reply from Sofology - Redbrick Mill
Hi there, thanks for taking the time to leave a 5-star review.
Reply from Sofology - Redbrick Mill
Hi there, thanks for taking the time to leave a 5-star review.
Reply from Sofology - Redbrick Mill
We're so glad to hear you had a positive experience. We appreciate your kind words about Ash.
We had a fantastic experience
We had a fantastic experience. Maxine was super friendly and very helpful.
She found us our perfect sofa.
The refreshments and brownies were fabulous too!!!
Thank you ☺️
June 9, 2024
Reply from Sofology - Redbrick Mill
We are so happy to hear you had a fantastic experience! It's wonderful to know that Maxine was able to help you find the perfect sofa. We appreciate your kind words about the refreshments and brownies too.
Friendly staff
Friendly, helpful staff who knew the products. They went out of their way to help us.
June 2, 2024
Reply from Sofology - Redbrick Mill
Hi there, thank you for taking the time to leave a review. We're really pleased that you're happy with the service and that you found the process hassle-free! 😊
Ash was great
Ash was great. He never pushed us and let us come to our own conclusion and decision on what was right for us. Went through everything in detail and made me and my partner feel really comfortable about everything.
We bought a lovely sofa but only downside is we have to wait for it to be delivered!!
May 12, 2024
Reply from Sofology - Redbrick Mill
We're thrilled to hear about your positive experience with Ash. It's wonderful to know he provided such a helpful and comfortable experience for you and your partner. We strive to create a welcoming atmosphere where customers feel empowered to make the best choices for their needs. We understand the excitement of a new sofa purchase, and we apologize for the wait. We appreciate your patience as we work to get your beautiful sofa delivered to you soon.
Staff member was really knowledgeable about the product, pleasant and friendly, didn't push us into placing an order and clearly explained all product and payment options available
Really knowledgeable about the product and very friendly ,a calm pleasant experience. We weren't pushed into placing an order. Payment options were clearly explained. Get my thumbs-up 👍
May 27, 2024
Reply from Sofology - Redbrick Mill
We appreciate your kind words and are glad you had a positive experience. We strive to provide our customers with knowledgeable and friendly service, and we're pleased to hear that you found our team helpful. We value your feedback and will continue to work hard to ensure a pleasant experience for all our customers.
Very informative and helpful
Very informative and helpful , very competitive prices and quality
May 27, 2024
Reply from Sofology - Redbrick Mill
Thank you for your kind words! We're thrilled to hear that you found our products informative, helpful, and competitively priced. We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated.
Back again!! ☺️
We were welcomed straight away by the same member of staff we purchased our sofa off the previous year, very friendly and approachable. Would highly recommend Sofology!!
May 25, 2024
Reply from Sofology - Redbrick Mill
Hi there, thank you for your positive feedback. We're glad to hear that you had a great experience with our staff. We'll be sure to pass on your kind words.
Great service and customer care very…
Great service and customer care very welcoming we would recommend this location, very wide choice of amazing sofas and colour
May 18, 2024
Reply from Sofology - Redbrick Mill
Hi there, thank you so much for your 5* review. We're really glad that you had a great shopping experience at Sofology, we can’t wait to deliver 🚚
Sofology has a great range of sofas
Sofology has a great range of sofas, but it can sometimes be overwhelming when trying to whittle it down to one; this is where Maxine at Redbrick Mill was brilliant. She took the time to really help us consider the right sofa for our space and her product knowledge was second to none- we can’t thank her enough for her time and expertise.
May 10, 2024
Reply from Sofology - Redbrick Mill
Hi, thank you for your 5* review. We're glad that you had a great shopping experience with the store. We hope you found the perfect sofa 😊
Reply from Sofology - Redbrick Mill
Hi there, thank you for taking the time to leave a 5 star review, it's great to hear feedback like this!
Reply from Sofology - Redbrick Mill
Hi there, thanks for taking the time to leave a 5 star review, it's great to hear feedback like this!
Reply from Sofology - Redbrick Mill
Hi there, thanks for taking the time to leave a review! It's great to hear you are happy with the service at Sofology. Have a great day 😊
No seats just Empty space
I cannot review the units we have not received them and i understand it could be 12 to 14 weeks.
May 8, 2024
Reply from Sofology - Redbrick Mill
Thanks you for your feedback.
Reply from Sofology - Redbrick Mill
Hi there, thanks for taking the time to leave a review! It's great to hear you are happy with the service at Sofology. Have a great day 😊
Very friendly
Very friendly, very helpful, Zak and also Maxine took their time to accomodate us
May 12, 2024
Reply from Sofology - Redbrick Mill
We're so glad to hear that you had a positive experience with our team. Zak and Maxine are wonderful representatives of our company, and we appreciate you taking the time to acknowledge their efforts.
Good experience at Red Brick Mills
I had a great experience at sofolgy at Red Brick Mills when buying my new furniture staff were very helpful and patient and nothing was to. Trouble for them
May 8, 2024
Reply from Sofology - Redbrick Mill
We're so glad to hear you had a positive experience! It's wonderful to know our staff was able to provide you with the help and patience you needed. We strive to make every customer feel valued and supported, and we're thrilled that you found that to be the case.
Very good service from Ashley
Very good service from Ashley, good range and quality of sofas, free candle too!
May 7, 2024
Reply from Sofology - Redbrick Mill
Hi there, thank you for taking the time to leave a review! It's great to hear you are happy with the service provided by Ashley. Have a great day 😊
Friendly efficient service thank you
Given time to browse.
Friendly efficient staff who personalised their service to us.
Pleasant experience and environment.
Thank you!
May 4, 2024
Reply from Sofology - Redbrick Mill
Hi there, it sounds like a 10/10 experience in store here! We are thrilled to hear about it! Thank you for the feedback.
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