Sofology - Rotherham Reviews 3,931

TrustScore 5 out of 5

4.9

Unit 4 Beale Way, S62 6EJ Rotherham, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Experienced, very welcoming staff (Adie). Put you at ease all the way through. Never pressured us at any time. during the visits including the purchase. Staff credit to your company . Thanks

Company replied

Rated 5 out of 5 stars

During our visit at sofology in Rotherham Chris (I think that was his name) was kind, warm, friendly & human in his approach to us buying the sofa. He had great knowledge of the furniture & discussed... See more

Company replied

Rated 5 out of 5 stars

On my first visit, I was left to browse at my own pace, which I really appreciated. When I did need help, a member of staff (whose name I unfortunately didn’t catch) talked me through the different... See more

Company replied

Rated 5 out of 5 stars

Tony was very knowledgeable and helpful when deciding what we needed in a sofa. He was very helpful and patient with us as we were buying for our first home. He was a lovely person all round, thank yo... See more

Company replied


Company details

  1. Sofa Store
  2. Furniture Accessories
  3. Furniture Store
  4. Home Goods Store
  5. Living Room Furniture Store
  6. Upholstery Shop

Written by the company

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Contact info

  • Unit 4 Beale Way, S62 6EJ, Rotherham, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Tony was very helpful!

Tony was a great help. Helpful but not pushy, the best kind of salesperson!

January 18, 2026
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Reply from Sofology - Rotherham

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Tony. Have a great day 😊

Rated 5 out of 5 stars

Excellent service

Excellent service, friendly, helpful staff

January 18, 2026
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Reply from Sofology - Rotherham

Thanks for your 5-star review, we really appreciate the feedback!

Rated 5 out of 5 stars

Tara was the best

Tara helped us with the sofa we picked, she was lovely, very friendly and professional and she told us about extra care for the sofa but wasn't pushy like you get in many sofa places so we did buy the insurance cover. I will definitely recommend sofhology to family and friends and tell them to ask for Tara.

January 17, 2026
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Reply from Sofology - Rotherham

Thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊

Rated 5 out of 5 stars

Very friendly

Very friendly, extremely efficient service.

January 17, 2026
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Reply from Sofology - Rotherham

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.

Rated 5 out of 5 stars

thumbs up to Adrian!

Adrian was very informative, and gave us useful advice. he was very friendly and approachable
without being pushy. great service.

January 13, 2026
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Reply from Sofology - Rotherham

Thank you so much for sharing such a fantastic review with us, we truly appreciate you taking the time to write about your experience. Your positive feedback means a lot to our team, and we are delighted to know that you had a great experience with us. We will make sure to pass your comments along to the relevant team members so they can see the impact they've made. If you have any further feedback or need any assistance in the future, please don't hesitate to reach out. Wishing you a wonderful day!

Rated 5 out of 5 stars

Excellent service

Thank you very much Adrian, you explained very well and gave all the important and necessary information about the corner sofa we chose. We ordered our corner sofa today and we look forward to be delivered within 11 weeks. Thank you again 😊

January 17, 2026
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Reply from Sofology - Rotherham

We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊

Rated 5 out of 5 stars

Everyone was very friendly and helpful

Everyone was very friendly and helpful. Tara made us very comfortable and guided us how to pick the correct sofa for us without being pushy. Thank you.

January 16, 2026
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Reply from Sofology - Rotherham

Thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology.

Rated 5 out of 5 stars

Great buying experience

Great buying experience. We were left alone to look around the showroom which I like. Hate being followed. Tony was very helpful and informative and gave us space to make a decision. Very professional and helpful throughout the whole buying experience.

January 16, 2026
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Reply from Sofology - Rotherham

Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊

Rated 5 out of 5 stars

Good service

Good service

January 12, 2026
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Reply from Sofology - Rotherham

Hi, thank you for taking the time to leave a 5-star review!😊

Rated 5 out of 5 stars

Excellent service

After browsing at many sofa stores & being followed around & generally trying to be pressured into buying or getting finance I was very pleasantly surprised at my experience today with Chris at Sofology Rotherham.
I was left alone to browse, no pressure & when decided on a sofa I was talked through absolutely everything & well looked after.
He made me feel completely comfortable & at ease & was not rushed into any final decision but shown alternatives to help me choose. I would definitely recommend this company & especially this store. Thank you for your excellent service, I just cannot wait for my new sofa.

January 15, 2026
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Reply from Sofology - Rotherham

Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊

Rated 5 out of 5 stars

Miles was absolutely fantastic great…

Miles was absolutely fantastic great sales person with a great personality and such lovely lad thanks for all your help

January 15, 2026
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Reply from Sofology - Rotherham

Thank you for your lovely review ⭐
We’re delighted to hear that Miles gave you such a fantastic experience, he’ll be thrilled to hear your kind words. We’ll be sure to pass this on to him. Thanks again for choosing us, and we hope you enjoy your purchase! 😊

Rated 5 out of 5 stars

Great customer service

Our sales rep was very explanatory, helpful and friendly. All questions answered and no pressure, only what we wanted

January 11, 2026
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Reply from Sofology - Rotherham

Thank you so much for your 5-star review ⭐⭐⭐⭐⭐
We’re thrilled to hear you had such a great experience.

Rated 5 out of 5 stars

We visited on two occasions and Adrian…

We visited on two occasions and Adrian assisted us both times. Adrian was knowledgeable, helpful and friendly without being pushy which is always refreshing in these types of stores. Adrian was around to ask questions if needed but allowed us time to explore the shop and consider our options without any pressure.

January 14, 2026
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Reply from Sofology - Rotherham

Thank you for sharing your experience.

Rated 5 out of 5 stars

We only went in to look around!

We only went in to look around and ended up buying two lovely accent chairs!
Our sofologist, Tara was really friendly and knowledgeable. We were so impressed with the chairs and the service that we received that we bought them there and then! Can't wait to take delivery.

January 2, 2026
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Reply from Sofology - Rotherham

Thank you for taking the time to share your experience :-)

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