Sofology - Rotherham Reviews 3,931

TrustScore 5 out of 5

4.9

Unit 4 Beale Way, S62 6EJ Rotherham, GB


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Rated 5 out of 5 stars

Experienced, very welcoming staff (Adie). Put you at ease all the way through. Never pressured us at any time. during the visits including the purchase. Staff credit to your company . Thanks

Company replied

Rated 5 out of 5 stars

During our visit at sofology in Rotherham Chris (I think that was his name) was kind, warm, friendly & human in his approach to us buying the sofa. He had great knowledge of the furniture & discussed... See more

Company replied

Rated 5 out of 5 stars

On my first visit, I was left to browse at my own pace, which I really appreciated. When I did need help, a member of staff (whose name I unfortunately didn’t catch) talked me through the different... See more

Company replied

Rated 5 out of 5 stars

Tony was very knowledgeable and helpful when deciding what we needed in a sofa. He was very helpful and patient with us as we were buying for our first home. He was a lovely person all round, thank yo... See more

Company replied


Company details

  1. Sofa Store
  2. Furniture Accessories
  3. Furniture Store
  4. Home Goods Store
  5. Living Room Furniture Store
  6. Upholstery Shop

Written by the company

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Contact info

  • Unit 4 Beale Way, S62 6EJ, Rotherham, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

4K reviews

5-star
4-star
3-star
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1-star

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Rated 5 out of 5 stars

Leah at Rotherham

We visited the Rotherham Branch twice today. The first visit was just to look at and test the options we’d shortlisted online. When we walked through the door, Leah was there with a smile on her face and made us feel welcomed. We explained our situation (having our current sofa replaced by a new one of our choosing due to faults) and she was more than happy to help us. We found the sofa we wanted almost immediately but we still had a look at the other options we’d shortlisted and came back to the original. Because of the situation with the sofa swap, we didn’t proceed with a sale through Leah. But after we got home we realised the colour we looked at wouldn’t work in our room so we went back into the store, and again Leah was there to welcome us back. She sat down with us and got to know what we were looking for. She was patient, attentive to detail and answered all of the questions we threw at her perfectly. She helped to pick the fabric and colour of our new sofa based on what we were saying but couldn’t explain. She used her own experience with the fabrics and colours we were looking for to explain what could work better, and we agreed. She was brilliant. Thank you so much Leah!

January 24, 2026
Unprompted review
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Reply from Sofology - Rotherham

Hi there, it sounds like you were well looked after in-store! We're pleased that you're happy with the service and we will make sure to pass this on. Thank you for taking the time to leave a review 😊

Rated 5 out of 5 stars

Amazing sofas and friendly staff

They have lovely sofas, lots of choices and different sizes. Plenty of fabrics and colours to choose from. We had Tara in the Rotherham branch who was lovely, very helpful and friendly. Would recommend.

January 24, 2026
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Reply from Sofology - Rotherham

Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊

Rated 5 out of 5 stars

Very welcoming and knowledgeable about…

Very welcoming and knowledgeable about there product they Made you feel at home and was very helpful with advice I would recommend to family and friends

January 24, 2026
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Reply from Sofology - Rotherham

Hi there, it’s great to hear you would recommend us after your recent visit to Sofology. We hope you found the perfect sofa!

Rated 5 out of 5 stars

Tara at parkgate

Tara at parkgate, Rotherham helped us find our perfect sofa she was friendly, very helpful and very informative 🥰

January 24, 2026
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Reply from Sofology - Rotherham

Hi there, thank you for your review. Another great review for Tara, we will make sure to pass this on! Have a nice day.

Rated 5 out of 5 stars

Great salesman

Great salesman . Very happy with the seevice

January 17, 2026
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Reply from Sofology - Rotherham

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Rated 5 out of 5 stars

Great experience!

Great experience, no pushy sales person following you around!
Adrian was a fantastic help and very knowledgeable. He made the whole process enjoyable, definitely ask for this guy when you visit the store!

This is our second purchase from Sofology.

January 23, 2026
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Reply from Sofology - Rotherham

Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊

Rated 5 out of 5 stars

Sofology ticked all our boxes.

Sofology offer a great selection of sofas and chairs to suit all tastes. Good quality at competitive prices. Tony was extremely knowledgeable, helpful and friendly. Would highly recommend. We are very happy with our purchase and can't wait for it to be delivered 😀

January 23, 2026
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Reply from Sofology - Rotherham

Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊

Rated 5 out of 5 stars

Nessa at Rotherham was lovely

Nessa at Rotherham was lovely, she has helped us with our choices and was very informative and helpful throughout. Just waiting for the delivery of our lovely new sofa and chairs in 11 weeks time 🙂

January 18, 2026
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Reply from Sofology - Rotherham

Hi there, thank you for your review. Another great review for Nessa, we will make sure to pass this on! Have a nice day.

Rated 5 out of 5 stars

GREAT SERVICE

GREAT SERVICE ON OUR FIRST VISIT TO THE STORE ON SATURDAY FROM CHRIS AND WE RETURNED A FEW DAYS LATER TO PLACE OUR ORDER. AGAIN WE SAW CHRIS WHO HELPED US. SO FRIENDLY AND SUCH A HAPPY ATMOSPHERE FROM THE STAFF. CANT WAIT FOR OUR NEW CHAIRS TO BE DELIVERED

January 20, 2026
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Reply from Sofology - Rotherham

We look forward to delivering your new funriture Pat.

Rated 5 out of 5 stars

Really good experience!

Really good experience. No pressure on arriving, left to look around and browse. Super helpful and friendly. Talked us through everything. Can’t wait for it to arrive!

January 12, 2026
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Reply from Sofology - Rotherham

Thank you for sharing your experience Amie

Rated 5 out of 5 stars

Walter at Parkgate was brilliant

Walter at Parkgate was brilliant , very knowledgeable and helpful , this will be our second sofa from Sofology and the quality and durability is second to none

January 13, 2026
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Reply from Sofology - Rotherham

Thank you for sharing your experience, we are pleased that Walter was helpful during your vistit.

Rated 5 out of 5 stars

Great experience

Nessy was very helpful when it came to choosing our sofa.
The whole process felt very effortless.
We can’t wait to receive our sofa.

January 17, 2026
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Reply from Sofology - Rotherham

We look forward to delivering Natalie :-)

Rated 5 out of 5 stars

Impressive service

We were greeted as we arrived and asked if there was anything specific we were looking for, then Tara showed us appropriate suits and left for us to try out.
She then came back and gave us information on price materials and answered any questions we had !!
We was extremely impressed with her knowledge…

January 20, 2026
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Reply from Sofology - Rotherham

Thank you for sharing yoru experience Michael!

Rated 5 out of 5 stars

Sofas with Ness

Ness,the lady who helped us today was very nice,very polite,and extremely helpful,she didn’t rush us at all,she was knowledgeable and answered all our questions very well

January 20, 2026
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Reply from Sofology - Rotherham

Thank you for awarding us 5 stars Andrew :-)

Rated 5 out of 5 stars

Customer service was fantastic

Customer service was fantastic. Big shout out to Myles, he was extremely helpful in finding the right sofa for us, really friendly and thorough. His attention to detail in what we wanted in a sofa was next to none. Overall a great experience. Highly recommend Sofology.

January 17, 2026
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Reply from Sofology - Rotherham

Thank you for this amazing review Georgie :-)

Rated 5 out of 5 stars

Sofa

We dealt with Miles on our two visits and we found him a very nice and easy going person and made us feel comfortable when we were choosing our Sofas.

Miles had good product knowledge and gave us honest information on the warranty, delivery times and cleaning materials to purchase.

Miles is a credit to your company

January 20, 2026
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Reply from Sofology - Rotherham

Thank you for awarding us 5 stars :-)

Rated 5 out of 5 stars

Really easy to deal with and great…

Really easy to deal with and great knowledge of the product.

January 19, 2026
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Reply from Sofology - Rotherham

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Rated 5 out of 5 stars

Shopping experience

We browsed the store at our leisure but found plenty of staff on hand if we had any questions. We felt no pressure to buy and all our questions were answered in full.
Made us a nice cuppa too

January 18, 2026
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Reply from Sofology - Rotherham

Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊

Rated 5 out of 5 stars

Very knowledgeable and accommodating

Very knowledgeable and accommodating

January 18, 2026
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Reply from Sofology - Rotherham

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.

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