Experienced, very welcoming staff (Adie). Put you at ease all the way through. Never pressured us at any time. during the visits including the purchase. Staff credit to your company . Thanks
Company replied
Unit 4 Beale Way, S62 6EJ Rotherham, GB
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Experienced, very welcoming staff (Adie). Put you at ease all the way through. Never pressured us at any time. during the visits including the purchase. Staff credit to your company . Thanks
Company replied
During our visit at sofology in Rotherham Chris (I think that was his name) was kind, warm, friendly & human in his approach to us buying the sofa. He had great knowledge of the furniture & discussed... See more
Company replied
On my first visit, I was left to browse at my own pace, which I really appreciated. When I did need help, a member of staff (whose name I unfortunately didn’t catch) talked me through the different... See more
Company replied
Tony was very knowledgeable and helpful when deciding what we needed in a sofa. He was very helpful and patient with us as we were buying for our first home. He was a lovely person all round, thank yo... See more
Company replied
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Unit 4 Beale Way, S62 6EJ, Rotherham, United Kingdom
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Tara was really helpful and knowledgable and really friendly

Reply from Sofology - Rotherham
Very friendly informative staff. Clean, modern store with great layout. Stylish products.

Reply from Sofology - Rotherham
We dealt with I believe Adrian, he was incredible, very helpful and went through every detail with us. We would definitely recommend visiting the Rotherham Parkgate branch as he really helped us to pick the best sofa suitable for us.

Reply from Sofology - Rotherham

Reply from Sofology - Rotherham
Looking to buy a sofa found one we liked and the staff member Myles was polite and knowledgeable answered all of the questions we asked and let us leave the shop to mull it over. When we decided to purchase said sofa we went back to the store. Miles was not there day off but Tony helped with the purchase again another helpfull and knowledgeable member of staff. Both staff members made purchasing sofa a pleasant experience.

Reply from Sofology - Rotherham
A great selection of sofa designs, super quality and choice of styles. Tara was fantastic in helping us choose and purchase our sofa, not pushy in any way like you get in some stores, she was very knowledgeable and helpful.

Reply from Sofology - Rotherham
Adrian at Sofology (Parkgate, Rotherham) was extremely informative and knowledgeable about the materials and construction of their products. No pushy sales patter, just polite, informative conversation. We were very pleased to place an order with him. Looking forward to receiving our delivery.

Reply from Sofology - Rotherham
Fab experience in store. Both the reps we spoke to over the few weeks have been fantastic helping make a final decision. Love the no pressure sales too. Looking forward to the sofa coming in a few months.

Reply from Sofology - Rotherham
Very simple ordering and knowledgeable member of staff !

Reply from Sofology - Rotherham
Exceptional service as always for me and my dog Nellie
Thank you Adnan

Reply from Sofology - Rotherham
Met Miles in the shop and he was very informative and very helpful in helping us choose our sofer
He is also a very friendly person and he is a credit to your company.
Many thanks Miles
Regards
Danny and Alison Hoyland

Reply from Sofology - Rotherham
Miles was great, gave us plenty of information to help us choose the right sofa and went above and beyond for any queries that we had

Reply from Sofology - Rotherham
It was friendly and helpful. I've forgotten the name of person who gives advice,her name was Ruby maybe

Reply from Sofology - Rotherham
Miles was fantastic I was going to go away and order online however he’d answered all my questions and made ordering so easy, what a pleasant young man a credit to the company

Reply from Sofology - Rotherham
Purchased our sofas this afternoon with the help of Tony at the Rotherham store. He talked us through how everything worked and left us to browse the shop. When we had decided he was a big help, and took the time to discuss all of our options and we never felt rushed. Brilliant customer service thank you!

Reply from Sofology - Rotherham
What a wonderful experience purchasing my sofa ❤️ Myles was amazing. Like I’d known him forever. A credit to sofology. Can’t wait for it to be delivered. But thankyou so so much

Reply from Sofology - Rotherham
Great experience everything was explained very in well by adrian and very in depth he was also very accommodating of our 2 boys who was challenging while looking for a sofa he wasnt pushy and gave us time to choose without pestering

Reply from Sofology - Rotherham

Reply from Sofology - Rotherham
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