Sofology - Rotherham Reviews 3,931

TrustScore 5 out of 5

4.9

Unit 4 Beale Way, S62 6EJ Rotherham, GB


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Rated 5 out of 5 stars

Experienced, very welcoming staff (Adie). Put you at ease all the way through. Never pressured us at any time. during the visits including the purchase. Staff credit to your company . Thanks

Company replied

Rated 5 out of 5 stars

During our visit at sofology in Rotherham Chris (I think that was his name) was kind, warm, friendly & human in his approach to us buying the sofa. He had great knowledge of the furniture & discussed... See more

Company replied

Rated 5 out of 5 stars

On my first visit, I was left to browse at my own pace, which I really appreciated. When I did need help, a member of staff (whose name I unfortunately didn’t catch) talked me through the different... See more

Company replied

Rated 5 out of 5 stars

Tony was very knowledgeable and helpful when deciding what we needed in a sofa. He was very helpful and patient with us as we were buying for our first home. He was a lovely person all round, thank yo... See more

Company replied


Company details

  1. Sofa Store
  2. Furniture Accessories
  3. Furniture Store
  4. Home Goods Store
  5. Living Room Furniture Store
  6. Upholstery Shop

Written by the company

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Contact info

  • Unit 4 Beale Way, S62 6EJ, Rotherham, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Lovely experience

Tara was very friendly and respectful. Not at all pushy about products. Have my Dad advice and choices of sofas to meet his needs .

February 10, 2026
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Reply from Sofology - Rotherham

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Rated 5 out of 5 stars

The guy explained everything in detail…

The guy explained everything in detail and we talked about pets which was nice.its nice to hear about others own experience

February 7, 2026
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Reply from Sofology - Rotherham

Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊

Rated 5 out of 5 stars

New sofa for new house

Went to the Rotherham store with my daughter & son-in-law looking for ideas but ended up buying. Chris who helped us was very very helpful, there was no pressure from him, he listen to us with what we wanted & our concerns has my daughter & son-in-law’s current sofa didn’t fit in the new house. Chris went above and beyond for us. Would definitely recommend

February 8, 2026
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Reply from Sofology - Rotherham

Hi there, thank you so much for your review. We're pleased that you're happy with the service provided by Chris and that you would recommend us! Have a great day 😊

Rated 4 out of 5 stars

After sale review

Great experience at the Rotherham show home, delay in delivery of sofa though compensated for this but swivel chair came a noise when it spins. Took a while to get a call back for expert appointment to fix this.

October 29, 2025
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Reply from Sofology - Rotherham

Thank you for your lovely comments about our Rotherham showroom - we’ll be sure to pass that on to the team. We’re really sorry to hear about the delay to your delivery and the noise you’ve experienced with the swivel chair. That’s not what we expect from our furniture. While our technicians can sometimes take a little time to arrange due to availability in certain areas, the visit allows us to properly diagnose and resolve the issue so it can be fixed as quickly as possible. If you need any assistance in the meantime, please don't hesitate to get back in touch!

Rated 5 out of 5 stars

Very nice experience

Very nice experience.
Loads of good quality sofa's.
No pressure when looking round.
Loads of choice.

February 8, 2026
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Reply from Sofology - Rotherham

Thank you for choosing Sofology!

Rated 5 out of 5 stars

Tony was great

Tony was great, very helpful and informative. Made everything so easy!

February 7, 2026
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Reply from Sofology - Rotherham

Good afternoon, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊

Rated 5 out of 5 stars

Having looked around four sofa…

Having looked around four sofa companies, we returned to Sofology, the first we looked at. So many to choose from. Had a lovely young salesman, Miles. Really helpful, explained all about the sofas we decided on. Had a great giggle and a chat. Fabulous customer service.
All in all a great experience.

February 7, 2026
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Reply from Sofology - Rotherham

Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!

Rated 5 out of 5 stars

Fab quality ... great staff

Made me feel welcome... sales staff not pushy. Great quality recliner chair in leather.. great value

January 31, 2026
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Reply from Sofology - Rotherham

Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!

Rated 5 out of 5 stars

Felt no pressure from salesmen

Adrian was a fantastic salesman and didn't make me feel any pressure to purchase at all. He was very knowledgeable about all of the sofas I was inquiring about and he didn't make me feel rushed, I would recommend Adrian's assistance when in sofology Rotherham.

February 4, 2026
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Reply from Sofology - Rotherham

Thank you for taking the time to leave a 5-star review!😊

Rated 5 out of 5 stars

Brilliant experience

Adrian was brilliant in helping us pick a sofa. We didn’t feel pressured into buying and we appreciated his honest advice on the sofa’s we were looking at. The whole experience was seamless and one that we will recommend to others. Thanks so much.

February 3, 2026
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Reply from Sofology - Rotherham

Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊

Rated 5 out of 5 stars

A pleasant experience

Salesman was really helpful
Left us alone to browse around the store, no hassling us
The store was clean and tidy and easy to get around
Once we had our options the salesman advised us on what would be best for our needs and was not pushy
He showed us different options that we had not seen, explained all the products they provided including insurance
All in all a pleasant experience

February 3, 2026
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Reply from Sofology - Rotherham

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.

Rated 5 out of 5 stars

Friendly and helpful

February 1, 2026
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Reply from Sofology - Rotherham

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Rated 5 out of 5 stars

Limited designs for short delivery time

Good layout in store, lots of choice with easy to view sizes and fabrics. Some designs with quick delivery which is what we needed. Knowledgable staff.
I do think 15 weeks is a long time to pay and then wait for a sofa delivery.

January 24, 2026
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Reply from Sofology - Rotherham

Thank your for sharing Jackie. Good quality sofas take time. Thank you for choosing Sofology!

Rated 5 out of 5 stars

I visited the store twice

I visited the store twice in consecutive days on both occasions the staff members I spoke to were polite, professional and helpful (Adrian and Tara). The range and selection of sofas throughout the store was outstanding and really made the experience of deciding on new furniture a lot more enjoyable.

February 2, 2026
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Reply from Sofology - Rotherham

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.

Rated 5 out of 5 stars

Excellent service by Miles at the…

Excellent service by Miles at the Rotherham branch. Very helpful and would recommend them

February 2, 2026
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Reply from Sofology - Rotherham

Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊

Rated 5 out of 5 stars

Made buying enjoyable

The salesman was very helpful and got me water…as I was anxious…he spoke to my friend and I and it was all round a very enjoyable experience

February 2, 2026
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Reply from Sofology - Rotherham

Thank you for taking the time to share your experience. We are pleased that your visit to the store was a positive one.

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