Sofology - Slough Reviews 1,650

TrustScore 5 out of 5

4.8

Slough Retail Park, Twinches Lane, SL1 5AD Slough, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I recently visited and couldn’t be more impressed with the level of service I received. Garry, our sales rep, was absolutely fantastic, he took the time to really understand what the mrs was looking f... See more

Rated 4 out of 5 stars

The service in store was excellent. The downside that disappointed me was being charged so much to deliver an expensive 2 seater Sofa 5 miles to Windsor when we have spent thousands of pound with you... See more

Company replied

Rated 5 out of 5 stars

Went in to buy a new sofa today and had an amazing experience. Was greeted upon arrival and was assisted the whole time by the lovely Garry. From talking us through options to advising us on different... See more

Company replied

Rated 5 out of 5 stars

Great experience all round, Vishal the salesman who helped us was just brilliant, very knowledgeable, friendly and warm, He asked us what our key requirements were then showed us the sofa's that s... See more

Company replied


Company details

  1. Sofa Store
  2. Furniture Accessories
  3. Furniture Store
  4. Home Goods Store
  5. Living Room Furniture Store
  6. Upholstery Shop

Written by the company

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Contact info

  • Slough Retail Park, Twinches Lane, SL1 5AD, Slough, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Great customer experience!

Mohan was excellent at helping me choose a sofa style, colour, fabric and putting the order through. I would recommend!

July 28, 2025
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Reply from Sofology - Slough

Thank you for your wonderful review!

Rated 5 out of 5 stars

Very attentive staff and very thorough…

Very attentive staff and very thorough in explaining all the options, excellent service.

July 26, 2025
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Reply from Sofology - Slough

Thank you so much for taking the time to share your experience with us! We are thrilled to hear that you found our staff attentive and thorough in explaining all the options. Providing excellent service is something we strive for, and it’s wonderful to know we met your expectations.

Y

Rated 5 out of 5 stars

Great service from the whole team!

Great service from the whole team but especially Garry!
Non-pushy / non-hovering genuinely helpful sales staff on hand to answer any questions we had.
Looking forward to receiving our sofa!

July 27, 2025
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Reply from Sofology - Slough

Thank you for awarding us 5 stars Miss Charlton :-)

Rated 5 out of 5 stars

Good quality amazing sofa and chair .

Good quality amazing sofa and chair .
Delv men was also very good and helpful I would recommend sofology

July 25, 2025
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Reply from Sofology - Slough

Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊

Rated 4 out of 5 stars

Didn't feel pressured!

Very helpful staff member (I'm sorry, I didn't catch her name!). I didn't feel any pressure to commit to buying which actually made me feel more inclined to continue browsing the store and asking questions - leading to me making a purchase.

July 20, 2025
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Reply from Sofology - Slough

Hi there, thanks for your 5-star review, we really appreciate the feedback!

Rated 5 out of 5 stars

Mohan from the Slough

Mohan from the Slough branch has been a joy to deal with, he was very helpful and very friendly and professional.

July 13, 2025
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Reply from Sofology - Slough

Hi there, thank you for your review. Another great review for Mohan, we will make sure to pass this on! Have a nice day.

Rated 5 out of 5 stars

Excellent service from Vishal

Excellent service from Vishal, who assisted us. His knowledge was superb & if he did not know the answer, he checked with his colleagues.
Commendation to Vishal

July 5, 2025
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Reply from Sofology - Slough

Thank you so much for taking the time to share your wonderful feedback with us.

Rated 5 out of 5 stars

Garry was super helpful

We came into sofology Slough branch today and Garry was super helpful! He was not pushy, he didn’t rush us and answered all questions we had. So excited for our new sofa! Thanks Garry.

July 5, 2025
Unprompted review
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Reply from Sofology - Slough

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over to Garry for you, have a great day.

Rated 5 out of 5 stars

purchase

dealt with quickly and efficiantly though dont like links to what I dont understand

June 27, 2025
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Reply from Sofology - Slough

Thank you for your feedback! We're glad to hear our service was quick and efficient, as your satisfaction is our priority. We appreciate your comments about the links and will consider them to enhance our communication. Thank you for choosing Sofology Slough; we look forward to serving you again!

Rated 5 out of 5 stars

Very helpful and patient sales…

Very helpful and patient sales assistant! Nice store/location with a huge range to choose from. Purchased 2 three seater sofas and a footstool.

June 21, 2025
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Reply from Sofology - Slough

Thank you for your feedback! We're pleased our sales assistant helped you and that you liked our variety. We're excited you chose us for your two three-seater sofas and footstool. If you have questions, don't hesitate to contact us. Enjoy your new furniture, and we hope to see you again at Sofology Slough!

Rated 5 out of 5 stars

Exalent service

Exalent service

June 20, 2025
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Reply from Sofology - Slough

Hello, thank you so much for your review. We are so happy to hear this!

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