We saw a sofa in your shop a few weeks back and fell in love with the style, we went back a few weeks after and met a lovely member of staff who welcomed us and offered us great service from start to... See more
Company replied
Location
Switch locationUnit 1, Wootton Bassett Road, SN5 8WF Swindon, England, GB
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See what reviewers are saying
Shanelle was very helpful and knowledgeable from the moment we walked in. We have limited space for a sofa and she was incredibly helpful, letting us know what she thought would work well. We couldn’t... See more
Company replied
Fabulous sales advisor Kai Swindon store, nothing was too much trouble and he went out of his way to make sure we were happy. Excellent through out not pushy just professional which was very attracti... See more
Company replied
Both visits were great. Shanelle was very helpful, knowledgeable and not pushy. An asset to the store! We went home and measured up and returned a couple of days later where Nick answered a few mor... See more
Company replied
Company details
- Sofa Store
- Furniture Accessories
- Furniture Store
- Home Goods Store
- Living Room Furniture Store
- Upholstery Shop
Written by the company
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Contact info
Unit 1, Wootton Bassett Road, SN5 8WF, Swindon, England, United Kingdom
4.9
Excellent
2K reviews
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Reply from Sofology - Swindon
Thank you for awarding us 5 stars Graham
Nick sales person so helpful gave great…
Nick sales person so helpful gave great advice explained everything
January 27, 2026
Reply from Sofology - Swindon
Thank you for sharing Mrs Hart
Reply from Sofology - Swindon
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Great experience looking for new sofa
Was welcomed into the store in Swindon and offered a drink while I browsed. Had done research online and could only see a couple of four seater sofas. Sales person was interested in what I was looking for and provided some good advice which opened up the choices available to me. We took our time to look at the different options and finally made our decision. Everything was clearly explained and I come away from the store extremely happy with my choice and the service that I received.
January 24, 2026
Reply from Sofology - Swindon
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kai was fantastic / really patient
Kai was fantastic / really patient, professional, relatable and i would highly recommend him
January 24, 2026
Reply from Sofology - Swindon
Hi there, thank you for your review. Another great review for Kai, we will make sure to pass this on! Have a nice day.
We were greeted shortly after entering…
We were greeted shortly after entering the shop to see if we needed any help with anything. At that time we were still undecided so we said not at the moment. We were then offered a coffee which was nice. After that the sales man tried to help us make our decision but was not pushy in anyway. He gave us some great information and answered any questions we had. The whole time leaving us to work things out in our head. We made our decision and Kai walked us through the whole process with ease. Hats off to Kai really great guy. Made the process enjoyable
January 24, 2026
Reply from Sofology - Swindon
Hi there, it sounds like you were well looked after in-store! We're pleased that you're happy with the service and we will make sure to pass this on. Thank you for taking the time to leave a review 😊
The staff were extremely helpful and…
The staff were extremely helpful and gave advice, not at all pushy though
January 18, 2026
Reply from Sofology - Swindon
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Seeing product was ok and everything…
Seeing product was ok and everything explained. However, for some unknown reason the links would not come through for me to order at first. One site would not let me login, tried accessing again and different screen appeared which allowed me through.
January 21, 2026
Reply from Sofology - Swindon
Thank you for awarding us 5 stars Roger :-)
No need to look any further
We went on a preliminary visit to Sofology, to start looking for a suite we need in a few months. We met sales person Shanelle, who was very knowledgeable, helpful and friendly. We felt that, with her help and the range of sofas available, we didn't need to look any further and purchased our furniture today!
January 19, 2026
Reply from Sofology - Swindon
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Shanelle. Have a great day 😊
Very helpful & knowledgeable staff
Very helpful & knowledgeable staff. New when to help & when to leave us to browse, all in all a good experience.
January 17, 2026
Reply from Sofology - Swindon
Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!
Thanks Kaitlyn you did a brilliant job …
Thanks Kaitlyn you did a brilliant job you have my vote for store manager. I would ask for you if I buy again
January 17, 2026
Reply from Sofology - Swindon
We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊
Helpful instore staff.
January 13, 2026
Reply from Sofology - Swindon
Hi, thank you for taking the time to leave a 5-star review!😊
Great service
January 10, 2026
Reply from Sofology - Swindon
Hi, thank you for taking the time to leave a 5-star review!😊
Sales team were helpful
Sales team were helpful, polite, smiling, not pushy and offered a hot drink
January 11, 2026
Reply from Sofology - Swindon
Thank you so much for your 5-star review!
Kai was so approachable and friendly…
Kai was so approachable and friendly and made us at ease. He was a pleasure to do business with and he's such a nice person. Made our experience feel very special. Thank you!
January 11, 2026
Reply from Sofology - Swindon
Hi there, thank you for your review. Another great review for Kai, we will make sure to pass this on! Have a nice day.
Enjoyed shopping at Sofology lots of…
Enjoyed shopping at Sofology lots of choice no hard sell and Kui was very knowledgeable and friendly
January 10, 2026
Reply from Sofology - Swindon
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Very good customer service
Very good customer service and very knowledgeable about the product
January 10, 2026
Reply from Sofology - Swindon
Hi there, thanks for taking the time to leave a 5 star review, it's great to hear feedback like this!
Choosing a small 2 seater sofa was made…
Choosing a small 2 seater sofa was made so easy when we visited Swindon show room. We were given measurements of the sofa we had chosen, which didn’t take long , to double check it would fit in our room. By the afternoon I phoned to order it and put deposit down: it took seconds. The assistant was so helpful, clear with the offers: a very good experience.
January 9, 2026
Reply from Sofology - Swindon
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Great customer service
Great customer service, really helpful and friendly and all the sofas we viewed looked amazing
January 7, 2026
Reply from Sofology - Swindon
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Reply from Sofology - Swindon
Thank you for awarding us 5 stars :-)
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