Sofology - Warrington Reviews 1,636

TrustScore 5 out of 5

4.8

Pinners Brow Retail Park, A49, WA2 7XA Warrington, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Superb advice from Daniel the salesman in the Warrington store. So patient and understanding with a VERY indecisive customer (me)!!! He talked through all my options given the space in my room. Reall... See more

Company replied

Rated 5 out of 5 stars

Great service. Went into the shop a few times to look, the people were really helpful and laid back. Decided to make my order over the phone, Suzanne was really helpful, professional but naturally... See more

Company replied

Rated 5 out of 5 stars

Was assisted by John in store in warrington,very helpful but not pushy,he gave us great advice and armed with this information we wandered round the store , found a few choices, and went round again u... See more

Company replied

Rated 5 out of 5 stars

Staff were helpful and knowledgeable without being pushy. We visited the clearance store and then went to the Sofology store in Warrington, we were served by Neil and I think it was Sarah who co... See more

Company replied


Company details

  1. Sofa Store
  2. Furniture Accessories
  3. Furniture Store
  4. Home Goods Store
  5. Living Room Furniture Store
  6. Upholstery Shop

Written by the company

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Contact info

  • Pinners Brow Retail Park, A49, WA2 7XA, Warrington, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Made trip to purchase mstching seat for…

Made trip to purchase mstching seat for the sofalagy sofa that we purchased 2 years ago.
Staff very pleasant and helpful.
New chair on order. Excellent.

March 28, 2025
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Reply from Sofology - Warrington

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Rated 5 out of 5 stars

Shop staff superb,fast delivery

Shop staff superb,fast delivery, drivers were very helpfull

March 25, 2025
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Reply from Sofology - Warrington

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Rated 5 out of 5 stars

Good experiance very helpful store…

Good experiance very helpful store assistant overall very good

March 27, 2025
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Reply from Sofology - Warrington

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Rated 5 out of 5 stars

Excellent service

John, the advisor was welcoming and helpful and took time to explain the options open to us. When a small problem occurred with the paperwork it was immediately rectified by John.

March 21, 2025
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Reply from Sofology - Warrington

Thank you for sharing your experience Susan!

Rated 5 out of 5 stars

Advisor in the shop was really helpful…

Advisor in the shop was really helpful and was not too pushy. We appreciated the honesty and was very friendly. The quality of all the sofas we seen was a good standard.

March 16, 2025
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Reply from Sofology - Warrington

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Rated 5 out of 5 stars

Late night buying of a sofa.

Had a warm welcome from Laura and Daniel.
In warrington’s Sofology store late last night 7pm 18/03/25.
Extremely helpful.
Spent time looking round with no hassle.
Once we picked the one we wanted Daniel guide us through the buying process easily and effectively.
No hidden extras just plain talk and knowledge of job a bonus.
Hope the company are proud of their staff. I know i was very happy when we left the store after the sale.
Will definitely go back again.

March 18, 2025
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Reply from Sofology - Warrington

Hi there, it sounds like you were well looked after in-store! We're pleased that you're happy with the service and we will make sure to pass this on. Thank you for taking the time to leave a review 😊

Rated 5 out of 5 stars

Great selection of sofas

Great selection of sofas at a wide range of prices. All presented well. Staff were friendly, helpful and not pushy.

March 11, 2025
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Reply from Sofology - Warrington

Hello, thankyou so much for your review. We are so happy to hear this!

Rated 5 out of 5 stars

Leanne was so helpful

Leanne was so helpful & helped us pick the perfect sofa. She knew what she was talking about and was very friendly and patient with us. Would definitely recommend and won’t shop anywhere else!

March 12, 2025
Unprompted review
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Reply from Sofology - Warrington

Thank you so much for your wonderful review! We're thrilled to hear that Leanne was able to assist you in finding the perfect sofa and that her friendly and patient service made your experience enjoyable. Your recommendation means a lot to us.

Rated 5 out of 5 stars

Just felt welcomed and comfortable in…

Just felt welcomed and comfortable in my choice, no heavy sales pressure.
Information and advice re further care of product.

March 13, 2025
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Reply from Sofology - Warrington


Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you felt welcomed and comfortable during your visit to Sofology. It's great to know that our team provided you with helpful information and advice on further care for your product. Your feedback is incredibly valuable to us, and we're delighted that you had a 5-star experience. If you have any more questions or need further assistance, please don't hesitate to reach out.

Rated 5 out of 5 stars

Great fast service

Great fast service. Very helpful
Didn't take long from start to being approved finance

March 13, 2025
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Reply from Sofology - Warrington



Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience with our fast and helpful service at Sofology Warrington.

Rated 5 out of 5 stars

Great experience

Great experience
John was quite helpful in deciding and explaining

Good job done

March 13, 2025
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Reply from Sofology - Warrington

Thank you so much for taking the time to share your feedback with us! We're thrilled to hear that you had a great experience at Sofology and that John was able to assist you effectively in making your decision. We truly appreciate your 5-star rating and your kind words.

Rated 5 out of 5 stars

Friendly and professional service.

Friendly and professional service.

March 13, 2025
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Reply from Sofology - Warrington

Thank you for your wonderful review! We're delighted that you found our service friendly and professional. Your feedback inspires us to keep providing the best experience.

If you need anything else, don't hesitate to reach out.

Rated 5 out of 5 stars

To be fair we knew what we wanted

To be fair we knew what we wanted, however the sales person was well informed, she had great knowledge and was very professional. I think her name was Leanne from the Warrington Store.

March 10, 2025
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Reply from Sofology - Warrington

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Rated 5 out of 5 stars

John in Warrington.

John in the Warrington store was vey informative, helpful and patient and especially as the internet went offline shortly before our purchase.

March 10, 2025
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Reply from Sofology - Warrington



Thank you so much for taking the time to share your experience with us! Your 5-star rating is greatly appreciated and will be shared with John and the team at our Warrington store.

Rated 5 out of 5 stars

No pressure at all to buy

No pressure at all to buy. Staff are very pleasant and welcoming

March 9, 2025
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Reply from Sofology - Warrington

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Rated 5 out of 5 stars

I recently visited sofology

I recently visited sofology, and I had a fantastic experience! They have plenty of room to browse without feeling crowded or rushed. I was able to take my time exploring different sofa styles and fabrics.

The store member who assisted me was incredibly helpful. They took the time to explain all the options in detail, Their knowledge made it easy to narrow down my choices, and I felt confident in my decision. It was a relaxed and enjoyable shopping experience, and I left feeling completely satisfied with my purchase. Highly recommend this place if you're looking for great customer service and a comfortable shopping atmosphere!

March 7, 2025
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Reply from Sofology - Warrington

Thank you so much for taking the time to share your wonderful feedback about your recent experience at Sofology.

Rated 5 out of 5 stars

Third Time Lucky

Visited the store 3 times to decide on the best suite for us. Helpful staff on each occasion. Very grateful for the non -pushy attitude of the staff. I would have walked otherwise! Made a final choice today with the help of John. Thanks for your patience and excellent coffee! Looking forward to receiving our new furniture.

March 6, 2025
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Reply from Sofology - Warrington



Thank you so much for taking the time to share your experience with us. We're thrilled to hear that you found our staff helpful and appreciated their non-pushy approach.

Rated 5 out of 5 stars

Helpful staff

Helpful staff. Attentive without pressure.

March 6, 2025
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Reply from Sofology - Warrington

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Rated 5 out of 5 stars

Excellent service today from the guys…

Excellent service today from the guys over in Warrington store.

March 6, 2025
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Reply from Sofology - Warrington

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

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