Sofology - Warrington Reviews 1,636

The lady that gped use wS amazing

Well laid out store we were left to look over the suits without somebody on our shoulders all the time,when we made our choice the sales person was very helpful with information which helped us to make our choice

Great service, all explained well and professionally.

Excellent experience in store at Warrington
Friendly Well informed and easy ordering process

The guy in the shop was very nice, we didn't feel rushed, there was no heavy sales, my furniture is lovely

Daniel at the Warrington branch of Sofology was extremely helpful without being pushy .. he listened to our requirements and offered suggestions.. I cannot sing his praise enough. Great asset your company .
Shaun then placed our order as Daniel was assisting another family . Both Daniel and Shaun are wonderful

Leanne provide us with a perfect and pleasant service. 100% recommended.

John was really helpful, he didn’t push to make a decision. Really nice lad.

I'm amazed that this company has ratings as high as this. I've waited a few months to allow my disappointment to cool with the quality of the workmanship. Having trained upholsters myself the one I delivered would never have left the workshop. Where to start. Poorly fitted cushions not aligning, slacking of fabric on seats, front edge of frames missing padding/filling so once fabric stretched during fitting leaving very visible uneven lines. Delivery guys were great but charging £90 for less than 10 minutes is questionable. Overall terrible quality. Finally. I have a rule if you can't do it right first time you won't be trusted to fix it, and as an experienced upholsterer it's easier, albeit time consuming, to correct the poor workmanship. Before anyone asks why I would be buying a suite well years of doing this type of work does take its toll on the body. At £2k you shouldn't have to correct others work. By the way what you see in the showroom is undoubtedly the best of what they can do, so do better and have more respect your customers.

Great service & very helpful chatty guy .

Great experience again!
Staff friendly & not intrusive, as always!
Would highly recommend 🤗

Staff made us feel very welcome, we were greeted by Sarah at the Warrington Store she spent time with us explaining everything about the Sofa we chose and how to care for it ! we are looking forward to the delivery of our purchase, Thanks Sarah .

Very happy with our experience. We visited Warrington branch on 3 separate occasions before making a final decision. At no time did we experience the hard sell , nor were we followed around the store by the salesperson as in other shops. When we finally narrowed it down to 2 designs, Daniel our sofologist was extremely helpful, assisting with measurements, room design, fabric etc

Was greeted on entering shop, Daniel salesperson was very nice and explained everything in detail

Great customer service from
John, everything explained and smooth transaction.

Friendly and quality for your money

Leanne was very helpful and knowledgeable

Staff made our visit easy and stress free leaving us to browse but when I needed them they were there to help

We had very specific measurements, Daniel was super helpful and listened to all our issues before making suggestions throughout the range. He explained all the colour and configuration choices then once we'd selected the choices for care, insurance and delivery. Really pleased we called in and made what we'd planned to be a day less than a couple of hours.