Sofology - Warrington Reviews 1,636

TrustScore 5 out of 5

4.8

Pinners Brow Retail Park, A49, WA2 7XA Warrington, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Superb advice from Daniel the salesman in the Warrington store. So patient and understanding with a VERY indecisive customer (me)!!! He talked through all my options given the space in my room. Reall... See more

Company replied

Rated 5 out of 5 stars

Great service. Went into the shop a few times to look, the people were really helpful and laid back. Decided to make my order over the phone, Suzanne was really helpful, professional but naturally... See more

Company replied

Rated 5 out of 5 stars

Was assisted by John in store in warrington,very helpful but not pushy,he gave us great advice and armed with this information we wandered round the store , found a few choices, and went round again u... See more

Company replied

Rated 5 out of 5 stars

Staff were helpful and knowledgeable without being pushy. We visited the clearance store and then went to the Sofology store in Warrington, we were served by Neil and I think it was Sarah who co... See more

Company replied


Company details

  1. Sofa Store
  2. Furniture Accessories
  3. Furniture Store
  4. Home Goods Store
  5. Living Room Furniture Store
  6. Upholstery Shop

Written by the company

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Contact info

  • Pinners Brow Retail Park, A49, WA2 7XA, Warrington, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Excellent service from sarah

Only popped in to browse felt really comfortable with Sarah the sales person I explained what I was looking for tested 3 or 4 suites was absolutely struck by the 5th choice so all was explained to me and I purchased the Astoria range 4 seater 2 seat snuggle chair and foot stool

Thanks a million for the help Tracey

May 24, 2025
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Reply from Sofology - Warrington

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Rated 5 out of 5 stars

All the staff are really friendly and…

All the staff are really friendly and helpful.
Been in a few times till we finally decided on the right sofa set up we wanted today and every time we went in so friendly.
Excellent service

May 22, 2025
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Reply from Sofology - Warrington



Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you had such a positive experience at Sofology Warrington. Our team takes great pride in providing friendly and helpful service, and it's fantastic to know that you felt welcomed each time you visited.

We're delighted that you found the perfect sofa setup and that our service met your expectations. Your kind words and excellent rating mean a lot to us and motivate us to continue delivering the best experience possible for our customers.

If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again soon.

Rated 5 out of 5 stars

I had an excellent experience

I had an excellent experience. Thanks to Leanne for the brilliant service☺️

May 21, 2025
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Reply from Sofology - Warrington

Hello, thank you so much for your review. We are so happy to hear this!

Rated 4 out of 5 stars

No pressure we had a look around with…

No pressure we had a look around with no hassle, friendly & quick service

May 13, 2025
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Reply from Sofology - Warrington

Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊

Rated 5 out of 5 stars

Perfect service, quick and easy

Very helpful, reduced price for a showroom sofa. 5 stars.

May 18, 2025
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Reply from Sofology - Warrington

Hello, thank you so much for your review. We are so happy to hear this!

Rated 5 out of 5 stars

Josh and the team gave us helpful…

Josh and the team gave us helpful advice on sofas, taking our needs into consideration, and didn't push pricier sofas just to get a bigger sale. Gave us space to check out the options, applied zero pressure, and Josh was very helpful in helping us find the right sofa for us.

Would absolutely buy from this shop again

May 11, 2025
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Reply from Sofology - Warrington

Hi there, thank you so much for taking the time to share your feedback with us. We are thrilled to hear that you had a brilliant customer service experience at Sofology. Your kind words and perfect rating of 5 out of 5 truly mean a lot to our team.

Rated 5 out of 5 stars

Really pleasant and friendly staff very…

Really pleasant and friendly staff very informative.

May 13, 2025
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Reply from Sofology - Warrington

Thank you for your wonderful review! We're delighted that our staff was pleasant and informative during your visit. Excellent customer service is our priority at Sofology Warrington, and we appreciate your feedback. If you need anything else, feel free to reach out. We look forward to welcoming you back!

Rated 5 out of 5 stars

Very knowledgeable staff no hidden…

Very knowledgeable staff no hidden costs Very pleased with chairs thankyou

May 7, 2025
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Reply from Sofology - Warrington

Thank you for your feedback! We're glad to hear you had a positive experience at Sofology Warrington and that our staff assisted you without hidden costs. We're pleased you like your chairs. If you have any questions or need help in the future, feel free to reach out. We look forward to seeing you again soon!

Rated 5 out of 5 stars

Harrison was fantastic

Harrison was fantastic. Very helpful and well informed. All in all a great experience.

May 10, 2025
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Reply from Sofology - Warrington

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Rated 5 out of 5 stars

Shawn

Shawn, the sales rep, was outstanding, explained in depth the features of the sofas. Advised us to go home and ensure that sofa was correct, wasnt pushing us to go to for a particular sofa or put a deposit down.

After the other two sofology stores we visited where the staff were not helpful in the slightest, Shawn was a breath of fresh air, genuine, knowledgeable and a credit to your company. Hopefully he would get recognised for his hard work.

Even though we live a fair distance from this particular store after meeting Shawn we new he was the correct individual to buy a sofa from. The qualities he displayed is something that should be passed on to other locations.

May 10, 2025
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Reply from Sofology - Warrington

Thank you for your feedback about your experience at Sofology Warrington. We're pleased to hear that Shawn's excellent service made your visit memorable.
Thank you for choosing Sofology Warrington. We look forward to your return and are here to assist you if needed.

Rated 5 out of 5 stars

A Great sofa shopping experience!

The extensive selection and quality of products on display made it easy to select the sofa that fits into our home and lifestyle the best. The sales staff - Daniel on the initial visit and John on the return visit where helpful informative and knowledgeable about the products on offer - and answered our questions in full. Their assistance was invaluable when making our decision.

May 9, 2025
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Reply from Sofology - Warrington

Thank you for sharing your experience! We're glad you enjoyed our product selection and quality, and that they fit well in your home. It's great to hear that Daniel and John provided you with the service you deserve. Your feedback is appreciated, and if you have any questions or need assistance in the future, feel free to reach out. We look forward to welcoming you back to Sofology Warrington!

Rated 4 out of 5 stars

Good sales assistance

I was assisted very well by the young man who secured my purchase. He was knowledgeable without being pushy.

May 8, 2025
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Reply from Sofology - Warrington

Thank you for your feedback! We're thrilled to hear you had a positive experience with our team at Sofology Warrington and appreciated their knowledge.

We aim to provide the best service, and your input helps us improve. If you have any further comments or suggestions, please let us know.

We look forward to welcoming you back!

Rated 5 out of 5 stars

I have bought expensive sofas in the…

I have bought expensive sofas in the past & they didn’t last long so today I bought a 1/2 price sofa & am very happy with the result 😁

May 5, 2025
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Reply from Sofology - Warrington

What an amazing review, thank you so much for taking the time to write this 😊

Rated 5 out of 5 stars

John was lovely very helpful not to…

John was lovely very helpful not to pushy yet very helpful nice lad

May 5, 2025
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Reply from Sofology - Warrington

Hi there, thank you for your review. Another great review for John, we will make sure to pass this on! Have a nice day.

Rated 5 out of 5 stars

Amazing experience with the team in…

Amazing experience with the team in Warrington. Thank you for all your help and support. Excellent service! Cheryl

May 3, 2025
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Reply from Sofology - Warrington

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Rated 5 out of 5 stars

Really good service and value.

Really good service and value.
Delivered in 3 days and delivery men tuck
Sette up 7 flights of stairs and removed all package with a smile.

April 27, 2025
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Reply from Sofology - Warrington

Thank you for your feedback! We're thrilled you received excellent service from Sofology Warrington. It's wonderful that our delivery team set up your furniture and removed the packaging with a smile.

Your satisfaction is our priority, and your 5.0 rating means a lot. We look forward to serving you again and hope you enjoy your new furniture!

Rated 5 out of 5 stars

Fabulous experience

Let’s hope the good service continues….Harrison at the Warrington store was fantastic

April 27, 2025
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Reply from Sofology - Warrington

Thank you for taking the time to share your experience with us.

Rated 5 out of 5 stars

A good range of products

A good range of products, staff knowledge and assistance was excellent. Wasn’t rushed and the sales person (Harrison) was nice and dis nit push a sale.

April 28, 2025
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Reply from Sofology - Warrington

Thank you for your wonderful review! We're delighted you enjoyed our products and found our staff helpful, especially Harrison. Your feedback confirms we're on the right track. If you have any questions or need assistance, feel free to reach out. We look forward to welcoming you back to Sofology Warrington soon!

Rated 5 out of 5 stars

First went into the warrington branch…

First went into the warrington branch on sat 19th and spoke to sarah,very polite and helpfull,we needed to get some final measurements then returned on the 24th april,sarah was off this day and we then spoke to john,also very polite and helpfull,to which we then chose a corner couch and foot stool,both sarah and john are a credit to sofology they made the experience very easy going

April 24, 2025
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Reply from Sofology - Warrington

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

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