Superb advice from Daniel the salesman in the Warrington store. So patient and understanding with a VERY indecisive customer (me)!!! He talked through all my options given the space in my room. Reall... See more
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Location
Switch locationPinners Brow Retail Park, A49, WA2 7XA Warrington, GB
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Great service. Went into the shop a few times to look, the people were really helpful and laid back. Decided to make my order over the phone, Suzanne was really helpful, professional but naturally... See more
Company replied
Was assisted by John in store in warrington,very helpful but not pushy,he gave us great advice and armed with this information we wandered round the store , found a few choices, and went round again u... See more
Company replied
Staff were helpful and knowledgeable without being pushy. We visited the clearance store and then went to the Sofology store in Warrington, we were served by Neil and I think it was Sarah who co... See more
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Company details
- Sofa Store
- Furniture Accessories
- Furniture Store
- Home Goods Store
- Living Room Furniture Store
- Upholstery Shop
Written by the company
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Contact info
Pinners Brow Retail Park, A49, WA2 7XA, Warrington, United Kingdom
4.8
Excellent
2K reviews
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Great customer service in the Warrington store
The service in the Warrington store was good with no hard sell techniques
July 18, 2025
Reply from Sofology - Warrington
Thank you for awrding us 5 stars Mrs P
John was very friendly and informative
John was very friendly and informative, he offered us a coffee, and left my daughter and myself to talk privately for awhile
July 13, 2025
Reply from Sofology - Warrington
Thank you so much for taking the time to leave us such a wonderful review!
Reply from Sofology - Warrington
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Giving the customer time to discuss the…
Giving the customer time to discuss the pros and cons of purchase , plus terms and conditions
July 10, 2025
Reply from Sofology - Warrington
Thank you for your feedback! We're thrilled you had a great experience at Sofology Warrington and enjoyed discussing your purchase. Your kind words reinforce our commitment to keeping customers informed.
We appreciate your perfect rating and look forward to your return. If you have any questions or need assistance, please reach out.
Very good service
John and Dan were great. Sorted both the sofas and the delivery with no issues at all. Both chatty and welcoming. I would recommend them. Great service
July 10, 2025
Reply from Sofology - Warrington
Hi there, thank you for your review. Another great review for both John and Dan, we will make sure to pass this on! Have a nice day.
Reply from Sofology - Warrington
Thank you for your wonderful review!
Good help in store from John
Good help in store from John, good experience, well looked after and a lovely sofa and price.
July 6, 2025
Reply from Sofology - Warrington
Thank you for sharing your experience! We're glad John assisted you well and that you're happy with your new sofa and its price. We appreciate your feedback and will share it with the team. We look forward to welcoming you back to Sofology Warrington!
Salesperson very helpful,knowledgable…
Salesperson very helpful,knowledgable and informative.
July 9, 2025
Reply from Sofology - Warrington
Thank you for your positive feedback about Sofology Warrington. We're glad our salesperson offered you helpful service. Your input reinforces our dedication to excellent customer care.
If you need anything else, don’t hesitate to reach out. We appreciate your review and look forward to serving you again.
we had a lot of measuring of different…
we had a lot of measuring of different suitesbefore we could decided what we needed Leanne was more than helpful each and everytime we visited the store, nothing was too much trouble.
July 9, 2025
Reply from Sofology - Warrington
Thank you for your wonderful feedback! We're delighted to hear about your positive experience at Sofology Warrington and that Leanne's assistance made your decision easier. Your kind words affirm our commitment to exceptional service.
If you have any questions or need help in the future, feel free to reach out. We look forward to welcoming you back soon!
Great help today
Great help today from John, and previously from Sarah, whilst choosing our new suite
Did not feel rushed into making a choice
July 7, 2025
Reply from Sofology - Warrington
Thank you so much for taking the time to share your positive experience with us!
Showroom Advisor
Daniel the showroom advisor was first class in his customer support and advice in relation to my purchase of two 2 seater sofas.
July 6, 2025
Reply from Sofology - Warrington
Hi there, thank you for your review. Another great review for Daniel, we will make sure to pass this on! Have a nice day.
Reply from Sofology - Warrington
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Recommend!
Great in-store experience with Sofology. Knowledgeable and friendly staff, especially Leanne and John. Looking forward to receiving and enjoying our new couch.
July 2, 2025
Reply from Sofology - Warrington
Hi there, it sounds like you were well looked after in-store! We're pleased that you're happy with the service and we will make sure to pass this on. Thank you for taking the time to leave a review 😊
Good service warrington branch
Attended at our local store to enquire about purchasing a corner sofa. Spoke to Harrison first and then John.Both extremely helpful and knowledgeable about the products.No pushy sales techniques which is always a bonus for me.
Ended up buying a sofa and are awaiting its delivery.
Would recommend a visit to this store
July 4, 2025
Reply from Sofology - Warrington
Thank you so much for taking the time to share your wonderful feedback with us.
Sarah had lots of time for us nothing…
Sarah had lots of time for us nothing was to much trouble she was very knowledgeable and understanding a credit to your store.
July 1, 2025
Reply from Sofology - Warrington
Thank you for your wonderful review! We're thrilled to hear about your positive experience at Sofology Warrington. We're glad Sarah provided you with the excellent service you deserve. Your kind words and perfect rating mean a lot to us and will be shared with the team. We look forward to welcoming you back!
Great customer service in the store
July 2, 2025
Reply from Sofology - Warrington
Hi there, thanks for your 5 star review, it's great to hear feedback like this!
Reply from Sofology - Warrington
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Reply from Sofology - Warrington
Thank you for sharing your experience!
Reply from Sofology - Warrington
Thank you for awarding us 5 stars :-)
Reply from Sofology - Warrington
Thank you for awarding us 5 stars Trevor :-)
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