Softsfeel Reviews 

221
•
TrustScore 1.5 out of 5

1.7

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Rated 2 out of 5 stars

Unimpressed. The shoes look better in the ads than they do in reality. Cheap construction. Feels cheap. Also, the pair I got feels like two different sizes. The right foot is tighter and narrower, and... See more

Rated 1 out of 5 stars

I ordered a pair of shoes and I also put in an extra $19 for express shipping. It has been almost 3 weeks now. I have not received my shoes. I tried to message the company to cancel my order and to g... See more

Rated 1 out of 5 stars

If it would allow “ZERO” I would select it. Incomprehensible communication. No relevant updates. Tracking that doesn’t work. Supposedly delivered well after the expected date but I’ve never rece... See more

Rated 1 out of 5 stars

Toe insert liner came off after about 5 wearings. After many emails to customer service and sending requested photos, they offered 20% credit, then 30% credit. I filed a complaint with MasterCard bank... See more

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1.7

Bad

TrustScore 1.5 out of 5

221 reviews

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1.7

All reviews

(221)

12 reviews in the last 12 months

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Rated 1 out of 5 stars

Cheapest pair of shoes I've ever owned

Cheapest pair of shoes I've ever owned. If I had known they were from China I wouldn't have bought them. For one they are too small even though I ordered my size. The soles are cheap plastic and not cushioned insoles.

April 25, 2024
Unprompted review
Rated 4 out of 5 stars

Got mine today 4/17/24…

Got mine today 4/17/24 didn't realize they were coming from China so I ordered a size 8.5 wide but could've used a 9 since I now realize they came from China.
When I put them on they are comfy the soles are very comfortable and would definitely be great walking shoes. I give it 4 stars because if I'd known to order a size according to China size I would be 100% completely satisfied.
The 8.5 wide I got is just a bit too snug which does interfere with my comfort but they are doable. Hoping that after I wear them they will stretch to fit better, but overall I'm not dissatisfied at all. I DEFINITELY WILL order again and this time I will get a size 9 and I'm sure I will be SUPER COMFORTABLE, where as now I'm a tiny bit uncomfortable coz they feel just a hint to tight.
Overall... I'm SATISFIED and will order again. Thanks SOFTSFEEL they really are comfortable, tbh after reading some of the reviews I was worried but after receiving them, with the size chart being misguiding that's my only issue but I know when I order my next pair. Which won't be too long from now 😎

April 16, 2024
Unprompted review
Rated 1 out of 5 stars

They are for sure a scam company I…

They are for sure a scam company I order a pair of mens shoes and it took forever to get tracking info and then today I got an email saying my package was delivered at 2:41pm and I was here all day and nothing was delivered. I have to now dispute the charges with my bank to get my money back. DO NOT buy from this company they will scam you

April 11, 2024
Unprompted review
Rated 1 out of 5 stars

Ordered two seperate times wrong sizes…

Ordered two seperate times wrong sizes sent twice and last order sent one pair short Very unprofessional , at first refused to take back the wrong size,then stated yes you got all your order , then finally admitted had not sent and they would now send then
We are lucky we bought with PAYPAL, we have raised a dispute , scammers this mob not nice at all

March 26, 2024
Unprompted review
Rated 1 out of 5 stars

I ordered a pair of white with red when…

I ordered a pair of white with red when first opened the bag there was an overwhelming smell of my thought formaldehyde made nose itch and sneezing,left them out to see if air would help did a little i them washed them very little bit better.. I received resonse from company right away supplier says normal for new sneakers (never had that problem) ventilate or put in bag with coffee beans and will disappear hmmmm

March 21, 2024
Unprompted review
Rated 1 out of 5 stars

No shoes going on 12th day

I will never order from this company again. I ordered on march 8,2024, and it’s march 20, and my shoes have not come. That’s 12 days. I don’t know if they will come, but don’t order from this company.. they are out of China. No telling if they will come or not

March 7, 2024
Unprompted review
Rated 1 out of 5 stars

There is nothing comfortable about…

There is nothing comfortable about these shoes, did not know at the time of ordering I was ordering something that would have to wait to be shipped from China. I should have learned my lesson by now, everything I have ever ordered from ads on these games ends up being a scam, or counterfeit products that don't work or they are poor quality products that was waste of money

March 15, 2024
Unprompted review
Rated 1 out of 5 stars

I'd give this company a BIG NEGATIVE…

I'd give this company a BIG NEGATIVE 0.. and now that I am reading these comments,wow shocking same
crap happened to me!! I ordered a pair of shoes well over a mth or two ago, they did not put the numbers on my package only street name,same crap as all others,I contact them they blaim me,sayn I didn't put address correctly on it!!! So I talk to post office,(even they say it's the company's fault) & this company has the nerve to tell me give them 3 days to fix,I wait 2weeks email again & they state in email that I need to pay more money to have the item re shipped to me!! & It's my fault for not putting correct address- when I put my whole address on there,they made label,they labeled the package& sent out, mind you they have all my info-yet never stated anything,I have to continue to email them & now i get no answers- THERE FOR THIS COMPANY IS A SCAM- but best believe i will get refunded from my bank!! WARNING DO NOT BUY ANYTHING FROM THIS SITE,ITS A SCAM!!! funny how same issue I am having -& with several others have had same issues with this POS company - as I see here- SCAM ..SCAM.. SCAM... SCAM-

February 10, 2024
Unprompted review
Rated 1 out of 5 stars

Scam of the first waters

Scam of the first waters. Sent the wrong size, not willing to send the correct size. Not willing to refund. Don’t know if I can go to fair trading with this but will try. Be warned!!!! Do not order anything through Facebook.

March 14, 2024
Unprompted review
Rated 1 out of 5 stars

Beautiful, but too small and sole is too hard.

I contacted their customer service. Received a partial refund and I guess it was fair. Even after following instructions for size, they are at least one size too small. The soles are rock hard. They are very light, just 1 pound for the pair. But, they are really beautiful. After looking at their return policy, it seems like even after an authorized return, you are not sure of getting a refund. At least, this is what I read. Returning them by mail will cost the price of these shoes. Their customer service was courteous and efficient and they credited my account. I will donate to a charity because I have no use for them.

March 12, 2024
Unprompted review
Rated 1 out of 5 stars

The worst

The worst. I can't express it enough DO NOT BUY ANYTHING FROM THIS WEBSITE. They won't give a refund unless you pay for it to be sent to a non-existent address so they will never give you a refund cause your products will get lost in the mail. I ordered a pair for work and they sent me a size I can't even get my little foot into the shoe to try it on so of course they wont fit and I have emailed over and over and all they say is for me to send my shoes to : Hu Yue
Address: Building 5, Gate 6, Elevator C, 6th Floor, Jinfeng Industrial Technology Incubation Park, No. 887 Changchun West Road, Hutang Village, Xiaoshun Town, Jindong District, Jinhua City, Zhejiang Province, China.
Zip code: 321000
Tel: 15382495554
Which does not pull up on maps.. SMH... They made their fortune on sure so now they're just being complete ignorant people they are.

March 7, 2024
Unprompted review

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