SoftwareLicense4U Reviews 8,470

TrustScore 1.5 out of 5

1.5

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Rated 1 out of 5 stars

Paid this firm for a Windows 11 licence and received a product key that doesn't work. Repeated requests for a replacement without answer. Useless and dishonest firm that can not be trusted.

Rated 1 out of 5 stars

Some years ago I purchased an Office 2010 licence from softwarelicense4u without any problems so when I realised I needed to update to Office 2021 I went back to them without checking recent reviews,... See more

Rated 1 out of 5 stars

I concur with the last comment about this company going down hill. I purchased software from them, should be straight forward....., not quite. The activation key apparently had been used on numerous... See more

Rated 1 out of 5 stars

Scammers, lost 30$, no response, no follow-up, the referenced "chat widget at the bottom right of the page" does not exist Bought a license Office Student 2016 last year, the product key lost its act... See more

Company details

  1. Software Company

Written by the company

Wij bieden de nieuwste software voor de laagste prijs. 24/7 geleverd direct via de email.


Contact info

1.5

Bad

TrustScore 1.5 out of 5

8K reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Key didn't work

Key didn't work. No contact from seller. Previous keys bought from here also stopped working eventually. I have purchased five Win7 keys and 1 Win10 key. Win10 key never worked, Win7 keys expired

December 4, 2021
Unprompted review
Rated 1 out of 5 stars

Used to be a decent company

Used to be a decent company; but recently beginning right before the migration began having issues with the products purchased being valid - customer service has been less responsive and emails no longer in english.

October 28, 2021
Unprompted review
Rated 1 out of 5 stars

It's been over a month since I first…

It's been over a month since I first paid for two product licenses. Two illegitimate product codes were emailed and an offer was made by "Wesley" to refund my money. Potential buyers might like to know that this website is owned by a corporate shell company in the Caribbean and part of the Panama Papers expose!

October 27, 2021
Unprompted review
Rated 1 out of 5 stars

Same issue as Gertrude

Same issue as Gertrude. Softwarelicense4u is a scam and online thieving company. Would not provide goods nor money back. Type of companies that should be investigated for daylight robbery. DO NOT DO BUSINESS WITH THEM

October 23, 2021
Unprompted review
Rated 1 out of 5 stars

Beware!!! No product provided

It's been two weeks that I paid softwarelicense4u but the licenses are still pending and no response from them. It's obvious that this is now a scam. Why redirect old customers to the old site and not provide customer assistance? Why not disable any ability to purchase software from a website that to all intents and purposes is obsolete. This is a crying shame. Buyers beware. Protect yourself from buying anything from softwarelicense4u. I have been a customer for several years but the last few time I purchased from them was not a great experience either. I just thought let me see if their service has improved. It got so much worse.

October 22, 2021
Unprompted review
Rated 1 out of 5 stars

The digital licence does not work.

The digital licence does not work.
I purchased a Windows 10 Professional Retail License but when I tried to activate the product, I received an error that said that I ‘don’t have a valid digital licence or product key.’ I posted requests to the chat line. I noticed that the help desk is either in the Netherlands or Curaçao and tried to post at times when they were available but received no reply. I posted a request to the support line but received no reply. I tried to send an email to info@softwarelicense4u but this bounced as the receiver’s server appeared to be not properly set up (I double checked mine). I now have a product that I cannot use properly. This is a shame as the previous product I purchased from Softwarelicense4u worked well. If the company can contact me I would appreciate it. Help alstublieft

September 8, 2021
SoftwareLicense4U logo

Reply from SoftwareLicense4U

I'm sorry to hear that your product is not working. We had an mail-server problem which should be solved again. You can send us an email on support@softwarelicense4u.com so we can solve the issue for you.

Rated 5 out of 5 stars

Great for home pc

Saved me a good bit on setting up a pc for my wife for college. Recommend by a friend, would recommend to others.
They are a weekday service, but purchasing is automatic and description can be found under your account.

July 27, 2021
Unprompted review
Rated 1 out of 5 stars

SCAM. Lost my money. No software.

I used this online company before successfully so I came back to them. They have a new interface which includes: "Chat" button that goes nowhere; Emails that go unanswered; and most importantly, NO SOFTWARE DOWNLOAD OR PRODUCT KEYS on website, and no verification email with download links or product keys. When you try to "log in" and "download" you are told the portal is "not accessible right now," and sent to another login site, at which point you are told your account is locked. I sent 4 emails requesting support and they were auto-responded to in Dutch: "your message will be reviewed shortly." The ONLY THING that occurred the same way as before is they took the money out of the credit card instantly. In past experience you get the product link within minutes as they advertise. NOT.

July 24, 2021
Unprompted review
Rated 1 out of 5 stars

SCAM

SCAM. Use at own risk. Purchased MS Office Pro Plus 2019 key code. All download links they provided in email were 404 not found on their website. Per their documentation you log into another support.softwarelic.. page but it wouldn't let me. Said username & pass didn't match, but could still log into main website. Clicked "forgot password" and said account suspended. No responses from them using contact us form other than automated ones. Used official MS download process but after installing & registration process began it said the code had been used too many times and was invalid.

July 22, 2021
Unprompted review
Rated 1 out of 5 stars

7 Months to get working license

Bought a license for 10 Pro retail in January. Didn't work so I contacted support, they requested a screen shot (why I still don't know), sent screen shot and never heard back. Inquired 3 or 4 times further with no answer. Opened a new ticket in JULY referring to old ticket getting the answer they are out of stock. Just a couple days later support sent a new license and it finally works. 7 months to resolve a ticket isn't good service, so 1 star...

July 9, 2021
Unprompted review
Rated 3 out of 5 stars

Invalid key, slow answer from customer service

I have purchased 5 keys that worked. 2 of them just worked and 3 of them had to be activated by phone. I have purchased a 6th key and windows doesn't recognize it as a valid key. Today is Wednesday and I have been trying to get in touch with someone since Friday, but to no avail.

Edit: Leaving a review here seemed to make them act. They sent me a new key and it worked.

July 6, 2021
Unprompted review

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