Software Solutions Wigan Ltd Reviews 

186
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Phil is brilliant with any computer problem he is so enthusiastic about his work it’s a credit to him. He sorted my laptop very quickly and managed to retrieve all my data until a new hard drive was f... See more

Rated 5 out of 5 stars

Excellent company. Phil listened to me, knew immediately what the issue was, told me the options, and gave me an honest price. He fixed my machine within a few days. It was repaired at a fraction of t... See more

Rated 5 out of 5 stars

Amazing great knowledge friendly couldn’t ask for more managed to fix my issues the very same day I would highly recommend to all

Rated 5 out of 5 stars

Brought in my brother's pc which was bottlenecking due to a mismatched cpu & gpu set up along with the pc not being set up or built quiet right. Phil was fast, efficient & even provided update videos... See more

Company details

  1. Computer Repair Service

Written by the company

Established shop in Wigan in 2012, became a limited company in 2014. Microsoft Registered refurbisher, now TPR registered. Devices are licensed; Windows 11 on qualified hardware only , Linux Mint on older machines. Refurbished devices have new memory modules and hard disks fitted and new windows digital license injected. New PCs built to spec with warranties and Windows 11 supplied with recovery media and coa affixed to the device. Repairs carried out on laptops and PCs with excellent reputation. Top-rated computer repair company for 7 years on best3rated Norton authorised reseller great antivirus protection that has inbuilt VPN password vault cloud storage etc I’m here to help thanks for reading Phil


Contact info

4.9

Excellent

TrustScore 5 out of 5

186 reviews

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4.9

All reviews

(186)

40 reviews in the last 12 months

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Rated 5 out of 5 stars

100% would recommend!

I have spent a few months trying to find out what was causing random computer crashes and finally decided to take it to Software Solutions for a professional fix. Phil then looked at my gaming rig and within seconds successfully identified the cause! He's replaced a part and performed extensive stress tests to confirm it was resolved (and obviously it was) and also maximised my pc performance settings.
Phil was very professional and patient the whole time and I will surely go back in the future if/when I have any other issues, and I highly recommend his services. 5* service!

April 30, 2022
Unprompted review
Rated 5 out of 5 stars

Wouldn't go anywhere else

Wouldn't go anywhere else, Phil is such a genuine bloke, friendly and very helpful. Highly recommend 5 star service. You know your not going to get ripped off, been going to Phil for many years.

April 28, 2022
Unprompted review
Rated 5 out of 5 stars

computer went off

computer went off. totally dead. took it into Phils. was ready the next day.
a friend of mine recommended Phil for repairs, after being let down and expensive repairs previously.

have taken numerous items to his shop, laptops, printers, and desk computers. absolutely brilliant service from him.

he does what it says on the tin. best ever.

April 12, 2022
Unprompted review
Software Solutions Wigan Ltd logo

Reply from Software Solutions Wigan Ltd

Thankyou very much for the recommendation Phil

Rated 5 out of 5 stars

Fantastic service from Software…

Fantastic service from Software Solutions Wigan. My laptop decided to completely fail shortly after updating to Windows 11. They took my laptop quickly and went above and beyond in resolving my issue. Quick service and fantastic price and also kept my fully up to date. I would recommend Software Solutions Wigan to anyone who needs tech assistance and I will definitely know where to go if any future problems arise.

April 5, 2022
Unprompted review
Software Solutions Wigan Ltd logo

Reply from Software Solutions Wigan Ltd

Thankyou very much for the recommendation and thanks for using me and my company Phil.

Rated 5 out of 5 stars

Would highly recommend to everyone

Been going to this shop for a good few years now and Phil gives 110% would recommend him to everyone he has so much patience and will help in anyway he can I can’t thank him enough

Eileen Collier

March 29, 2022
Unprompted review
Software Solutions Wigan Ltd logo

Reply from Software Solutions Wigan Ltd

Thank you very much, Eileen, I am glad i was able to help and sort out your ipad issue thanks Phil.

Rated 5 out of 5 stars

Computer shop.

Hi this computer shop is excellent he is very good for repairs and sales I would recommend him to anyone.

March 26, 2022
Unprompted review
Software Solutions Wigan Ltd logo

Reply from Software Solutions Wigan Ltd

Thank you for the recommendation Phil.

Rated 5 out of 5 stars

78 year old having trouble with windows 11

Had occasion to call in today. I had no idea what I had done to Windows 11. Couldn’t access the internet, the screen wasn’t as it usually looked - a quick visit and I was sorted out in five minutes.
Thank you, you’re a star. Much appreciated.

March 26, 2022
Unprompted review
Software Solutions Wigan Ltd logo

Reply from Software Solutions Wigan Ltd

Thank you very much for the recommendation thanks, Phil.

Rated 5 out of 5 stars

Would highly recommend

I’m a first time customer who came to this shop because there was a keyboard problem with my work laptop. I am really grateful that Phil, the owner, took the time to solve this problem on the same day. He’s friendly, conscientious and knowledgeable. I’d highly recommend him to others.

March 22, 2022
Unprompted review
Software Solutions Wigan Ltd logo

Reply from Software Solutions Wigan Ltd

Thank you for the review, Phil.

Rated 5 out of 5 stars

Laptop Hero

I've been taking our laptop issues to Phil for the past few years and he's been amazing. He gives 110% to get you the best and most affordable solution. We have three laptops in the family and over the years I've had a smashed screen, a noisy fan, software and storage issues and he's been awesome. I ended up buying a reconditioned laptop from him and it's been the best one we've had- much better than the new ones we bought. Would definitely recommend.

March 18, 2022
Unprompted review
Software Solutions Wigan Ltd logo

Reply from Software Solutions Wigan Ltd

Thank you for the recommendation I appreciate it, Phil.

Rated 5 out of 5 stars

Frozen mouse pointer.

The mouse pointer on my PC was frozen. I rang Phil, and he told me he was very busy, so he advised me over the phone what to do to fix the problem. I did as he asked and the pointer is now working. Many thanks.

March 16, 2022
Unprompted review
Software Solutions Wigan Ltd logo

Reply from Software Solutions Wigan Ltd

Thanks for the recommendation, Phil.

Rated 5 out of 5 stars

Reset my wife's I Pad Quickly and…

Reset my wife's I Pad Quickly and efficiently, I can't thank him enough and I would definitely recommend Software Solutions for any I.T. problems.
Ray Hinds

March 16, 2022
Unprompted review
Software Solutions Wigan Ltd logo

Reply from Software Solutions Wigan Ltd

Thankyou Ray for the recommendation Phil.

Rated 5 out of 5 stars

Phil is simply a master of his craft

Phil is simply a master of his craft. Incredibly knowledgeable, exemplary service. I couldn’t recommend him highly enough to anyone with
“IT issues”. A gem of a business.

March 8, 2022
Unprompted review
Software Solutions Wigan Ltd logo

Reply from Software Solutions Wigan Ltd

thanks for this fantastic review, Phil.

Rated 5 out of 5 stars

Top of his game this fella

Top of his game this fella. Phil just sorted my pc over the phone with quick assist. Phil knows his stuff when it comes to PC repairs etc. I always use this company! Highly recommend

February 26, 2022
Unprompted review
Software Solutions Wigan Ltd logo

Reply from Software Solutions Wigan Ltd

Thankyou for this fab review Derek thanks again, Phil.

Rated 5 out of 5 stars

Going the extra mile

Phil was very good at explaining to me why I couldn't do what I thought was possible. I learnt a lot from him in my visit to his shop and the emails he took the trouble to send to me. He wouldn't let me pay him for his time. You don't get many people being so helpful without wanting reward. He will be my go to shop from now on.

February 23, 2022
Unprompted review
Software Solutions Wigan Ltd logo

Reply from Software Solutions Wigan Ltd

I am glad i was able to help and assist you Alan and if you need us in the future feel free to ring or call into the shop thanks, Phil.

Rated 5 out of 5 stars

phil is so friendly and helpfull

phil is so friendly and helpfull. You wont find a better person to help you out with any p.c related issues.
Its a 10 out of ten from me, ill always go to phil 1st as he knows his stuff.
very reliable
friendly
What more can i say, keep it up phil

February 19, 2022
Unprompted review
Software Solutions Wigan Ltd logo

Reply from Software Solutions Wigan Ltd

Thank you Paul and thanks for using me and my company.

Rated 5 out of 5 stars

Excellent company

Excellent communications , very fast repairs at very reasonable rates . They even picked up and dropped off once fixed . Would recommend to anyone having pc problems.

February 18, 2022
Unprompted review
Software Solutions Wigan Ltd logo

Reply from Software Solutions Wigan Ltd

Thankyou for the review michelle thanks, Phil.

Rated 5 out of 5 stars

Excellent service as usual.

I bought a laptop for my wife a week ago from Software Solutions as her old one was playing up. The service I got from Phil was second to none in helping my wife to choose the best one for her. I was recommended to use this company about 4 years ago by my nephew, and I can honestly say Phil will go out of his way to help you out with any problem you you may have. Highly Recommended.

February 13, 2022
Unprompted review
Software Solutions Wigan Ltd logo

Reply from Software Solutions Wigan Ltd

Thankyou Eddie and thanks for the recommendation, Phil.

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