My first time buying from Sokollab as I'm relatively new to Kpop and collecting photocards. My order arrived in 2 days and perfectly packaged, nothing damaged. I've already placed my 2nd order! Really... See more
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See what reviewers are saying
First time ordering from SOKOLLAB (EU based site) for the ARMY BOMB V4, so I was a little nervous since I didn't find many other K-pop stores selling it. As it was a pre-order I was expecting shipping... See more
Items I ordered arrived quickly & in Perfect condition. There is tracking options for items which I also appreciated so I could try to be home to catch the delivery as it’s difficult as a student a... See more
Ordered some items online for my daughter for Christmas & I was really impressed. Postage & packaging was good, good delivery times & all safe & sound (it matters when there's a Kpop poster / photocar... See more
Company details
Written by the company
SOKOLLAB is a UK based Korean lifestyle retail store for KPOP and KBEAUTY. We operate in London and online. We want to inform, inspire and provide access for people around the globe to Korean music and lifestyle. By bringing iconic artists and brands to our stores and online, we want to make SOKOLLAB your first choice retailer! AUTHENTICITY - Working direct with manufacturers and with authorised supply chains so we that can support content creators, brand owners and artists. CHOICE - Bringing the latest products and exclusives to our community by engaging with the best suppliers and trading fairly EASE - We handle UK customs import fees and product issues so customers know they can be stress-free in making a purchase with us CUSTOMER EXPERIENCE - Making sure that we work hard to provide the best experience we can to you online and in store CARE AND PASSION - A shared love of music, beauty and Korean lifestyle is at the heart of everything we do. It drives us to seek out new products, host events and create new experiences to share with you!
Contact info
19 Soho Square, W1D 3QN, London, United Kingdom
- help@sokollab.com
- sokollab.co.uk
4.5
Excellent
238 reviews
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Hasn’t replied to negative reviews
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Good service and products
March 29, 2022
Fantastic service!
Quick delivery and product arrived in perfect condition! I usually shop in store and was happy to find that the website was a great alternative for when I can’t visit in-person! Thank you
March 29, 2022
Really nice staff in store
Really nice staff in store, not judgemental and just as excited as you are. Online shipping is super quick, well packaged. Thank you!
March 29, 2022
Every time I order from sokollab it’s a…
Every time I order from sokollab it’s a speedy delivery and process from them can’t fault them most of the time I order the merch is in stock so 5 star all the way from me
March 2, 2022
Excellent company and everyone very…
Excellent company and everyone very helpful great service.
March 2, 2022
The only thing I would change about…
The only thing I would change about this Is when ordering pre order items more communication should be made while waiting for the item
Communication was excellent once item had been posted and was on its way but before that I had to email to make sure the item was still coming
But apart from that overall excellent experience
February 10, 2022
Online Order Review
After an item was missing from my order from inside one of my albums, the customer service was quick at sorting out the situation. They have reliable delivery times and I would definitely recommend as a good UK store.
February 3, 2022
Everything came well packaged and…
Everything came well packaged and secure. Great quality overall and I like how there products are not overpriced and affordable. I would definitely buy here again!
February 1, 2022
sokollab birmingham
one of my fave shops in birmingham, customer service is always great, as well as the massive range of stock to choose from
February 1, 2022
Great products, super customer service
My first purchases from Sokollab and I was really happy to receive both pre-orders together (one was earlier than expected). Customer service was great, thank you to Vicky who replied over the busy Christmas period (I forgot to thank her at the time!). I will definitely use again, thanks.
February 1, 2022
the album order
my album came in great condition, i will definitely order from here again!
January 8, 2022
It came in really good condition and it…
It came in really good condition and it came on time really happy with it :)
January 7, 2022
Good
Amazing album. Good packaged. Nothing bent or dented. Love the photocards so much! I pulled heeseung, sunoo and an ot7 photo! Will definitely order from Sokollab again. <3
January 6, 2022
the staff are so helpful and lovely
the staff are so helpful and lovely! the album stock is just incredible and they have skzoo plushies which I absolutely love. honestly can't fault them for anything the prices are so good and they carry smaller groups too!
January 6, 2022
I happily recommend
Been buying from sokollab for months now and have not been disappointed. Very reliable and send regular notifications on the status of my orders.
I have no complaints, excellent service 👍
January 6, 2022
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