Solace is my favorite. Best flavors and great prices! My only complaint is they don't use UPS or FedEx for delivery. Using USPS the order always takes extra days because it passes by my location and... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Ordered some Nic salt on November 23rd and it never did arrive. I've never had any issues before, and I sent an email about this issue but have not heard back yet. Maybe the issue is USPS delays, it w... See more
Company replied
I have been buying Solace nic salts for almost 3 years and it is at the very top of the best made the flavor is unmatched and quality is as good as it gets. Shipping is always on time so I have absolu... See more
Company replied
Love love this company and their products. My favorite is the Banana Dragonberry Salt and the Dragonfruit Menthol Salt. You can tell it is quality e liquid and nicotine. Also the customer service I re... See more
Company replied
Company details
Information provided by various external sources
We are on a mission to provide an effective alternative to the millions of people using cigarettes. Our award winning flavors are designed for inhalation and use the highest quality ingredients. Pick up a bottle of Solace online today.
Contact info
2665 Park Center Dr, Unit D, 93065, Simi Valley, United States
- 323-233-2477
- info@solacevapor.com
- solacevapor.com
Excellent service
April 15, 2020
Unprompted review
Reply from Solace Vapor
Neil, thank you so much for taking the time and sharing such a great 5-star review. Customer satisfaction is our top priority and we are so happy that you are satisfied with our services. Please feel free to reach out to us anytime, we are always here for you.
Decent prices and timely shipping on my…
Decent prices and timely shipping on my order.
April 15, 2020
Unprompted review
Reply from Solace Vapor
Kami, thank you for sharing your positive experience with us. We are very happy that you are satisfied with our services and we will ensure you enjoy same high quality of services as you have. Your feedback is greatly appreciated.
I've been very happy with my solace…
I've been very happy with my solace products and with Covid-19 I'm extremely excited with your website and the fast delivery service. I will continue to use your quality products
April 14, 2020
Unprompted review
Reply from Solace Vapor
Bj, we appreciate you taking the time and sharing such a great 5-star review on our company. Solace always strives to deliver excellent customer service and we will ensure you enjoy the same high quality of products and services as you have. Please do not hesitate to contact us if we can help you with anything. We highly value your feedback.
Vape shop closed
Vape shop closed. Thank goodness I could order online. Nice price and shipping was great!
April 14, 2020
Unprompted review
Reply from Solace Vapor
Piper, thanks for leaving such a great 5-star review. We are so happy that you are satisfied with our products and services. Please feel free to reach out to us if you have any questions. We appreciate your positive feedback!
Reply from Solace Vapor
Shelby, thanks for sharing your positive experience with us. As a brand and manufacturer, our top priority is to produce the highest quality and safest e-liquids for our customers and we will ensure you enjoy the same high quality products and services as you have.
I'm giving them 4 star becuz
I'm giving them 4 star becuz, ordering was easy getting my supplies didn't take long but, don't under stand why solace charger more for their juice then other company's that sale solace vape juice.
April 14, 2020
Unprompted review
Reply from Solace Vapor
Cassandra, we really appreciate sharing your feedback with us. As a brand and manufacturer, our top priority is to produce the highest quality and safest e-liquids for our customers and we have been agreed upon these prices for a very long time.
If you are seeing our juices are being sold at a very low price somewhere else, please send us an email at info@solacevapor.com and we will take a deeper look into this. Customer satisfaction is our top priority and thank you for bringing this to our attention!
All was good
All was good. The reason for 4 stars is, I received an offer of 20% off next order that ran out in 24 hours. This was my first order so I wasn't going to order anything else until the product was here and inspected so the offer ran out. If it had been for long enough I would have used it, also the link to the vape on the offer was a 404 which didn't help the case.
Problem corrected. I received and used a new code for the 20%. No problem and recommended.
April 14, 2020
Unprompted review
Reply from Solace Vapor
Jerry, thank you for sharing your experience with us. Please know that we are here to assist you with anything you need and we are so sorry that you were not able to use the 20% discount code. We take full responsibility for this and our customer service team just sent you a new 20% code. Please do not hesitate to contact us if you experience any issues with the code, we are always here for you!
Reply from Solace Vapor
Dear Sharron, thanks for sharing your experience with us. We are very happy that your package arrived faster than expected. Customer satisfaction is our top priority and please do not hesitate to contact us if we can help you with anything.
Excellent product and even better…
Excellent product and even better service
April 13, 2020
Unprompted review
Reply from Solace Vapor
Dasher, we appreciate you taking the time and sharing such an incredible 5-star review. Solace always strives to deliver excellent customer service and we will ensure you enjoy same high quality of products and services as you have. We highly value your feedback!
Fast - Easy - Smooth
Fast, Easy Smooth experience ! PERFECT Thank you!
April 13, 2020
Unprompted review
Reply from Solace Vapor
Dear Angela, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience. Please do not hesitate to contact us, we are always here for you. Your feedback is highly appreciated!
Excellent quality
Excellent quality, hands down the best flavors on the market. Keep up the great work.
April 13, 2020
Unprompted review
Reply from Solace Vapor
Graser, thank you so much for leaving such an incredible review. We put customer experience and satisfaction as our top priority, and your review reaffirms the hard work we put in every day. Thank you for such positive feedback!
All the vape shops are closed due to…
All the vape shops are closed due to Corona. So, I decided to see if I could order my juice directly from Solace. I was super happy to see I could!! Ordered 2 bottles and they arrived jussssst in time! Thank you Solace!!!
April 13, 2020
Unprompted review
Reply from Solace Vapor
Art, thank you so much for taking the time to leaving us this amazing review. We are so glad you had such a great experience with us. We put customer satisfaction as our top priority and Solace always strives to deliver excellent customer service.
My new favorite place to shop!
My local vape shop was closed due to the coronavirus and I needed to get some juice. Solace had exactly what I needed, even had the flavor that my local shop does not carry! Will only be shopping here from now on! Super fast delivery too!!
April 13, 2020
Unprompted review
Reply from Solace Vapor
Bridget, we are so grateful for your kind words. Thanks for sharing this 5-star review with us and please feel free to reach out to us with any questions, we are always happy to help.
Reply from Solace Vapor
Dear Angel, thank you for leaving us such a wonderful review. We are very happy that you had a great experience with us. Customer satisfaction is our top priority and we will ensure you always enjoy same high quality of products and services as you have.
Received my product very quickley
Received my product very quickley. Will order again when I need more thank you
April 12, 2020
Unprompted review
Reply from Solace Vapor
Donalda, we appreciate your amazing review. Solace always strives to deliver excellent customer service and we are very happy that you had a great experience with us. We highly value your feedback!
Easy process to order
Easy process to order. Received my product in just. Couple days. Very satisfied
April 11, 2020
Unprompted review
Reply from Solace Vapor
Eddie, thank you for this wonderful review. Our goal is to put customer satisfaction as our top priority and it is so great to hear that you are satisfied with our products and services. Please feel free to reach out to us if we can be of any help!
Fast shipping, great product
Shipped really fast even with the country locked in crisis mode. Love the flavors they offer.
April 10, 2020
Unprompted review
Reply from Solace Vapor
Matthew, we appreciate you taking the time and sharing your experience with us. As a brand and manufacturer, our top priority is to produce the highest quality and safest e-liquids for our customers and that is so great to hear that you enjoy our flavors.
Great service
April 9, 2020
Unprompted review
Reply from Solace Vapor
Jamie, thank you for sharing your positive experience with us. Solace always strives to deliver excellent customer service and we are truly happy that you are satisfied with our services.
consistent overall
April 9, 2020
Unprompted review
Reply from Solace Vapor
Dear Stephanie, thank you for taking the time and leaving us a great review. Please know that we are always here to assist you with anything you need and do not hesitate to contact us if you have any questions.
Reply from Solace Vapor
Kevin, we appreciate your positive feedback. Customer satisfaction is our top priority and we're grateful for customers like you. Please feel free to reach out to us if we can be of any help.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.