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Sola Insurance Reviews 155

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 147 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. Many people highlight the exceptional customer service, appreciating the personalized and understanding approach. The process of obtaining a policy is often described as easy and straightforward, with consumers noting the efficiency and ease of their overall experience, including payment and subscription management. Reviewers are particularly impressed with the quick response times and the smooth user experience, from initial quotes to claim processing and payment. The company is commended for keeping customers well-informed throughout various stages.

What people talk about most

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the helpfulness,... See more

User experience

Clients share positive opinions on user experience, consistently describing it as easy, simple, and... See more

Customer service

Users describe positive interactions with customer service. Customers consistently praise the kindness,... See more

Payment

Consumers find payment to be positive, highlighting the ease and speed of transactions. Many reviewers report... See more

Subscription

Reviewers mention positive feedback about subscription. Customers found the process of updating payment... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We purchased sola for the first time earlier this year. About a month later we had a hail storm that did lots of damage to our roof. I started a claim and submitted photos of the roofing damage and th... See more

Rated 5 out of 5 stars

I was so impressed with the customer service of Sola! My agent sent in the claim, I was contacted by a claims rep the same day letting me know they were processing the claim, and had the payment in my... See more

Rated 5 out of 5 stars

I currently have a 3% wind/hail deductible. I was shopping around for a 2% because 1% is no longer available in my state, and the cost difference in premium to lower my deductible to 2% was the cost o... See more

Company replied

Rated 5 out of 5 stars

I saw this as a backup to my existing homeowners policy that always seem to have gaps in coverage should an adverse event take place. As all insurance I hope I never need it. This is my first year w... See more

Company replied


Company details

  1. Insurance Company
  2. Home Insurance Agency
  3. Personal Insurance Company

About Sola Insurance

Written by the company

Wind/Hail Insurance. Reimagined for You.

Sola is a standalone wind/hail policy built to work alongside your homeowners insurance, giving you stronger protection and greater peace of mind when storms roll through.

If your wind/hail deductible is high or you have an older roof, storm damage can quickly turn into unexpected out-of-pocket costs. Sola is designed to help you stay ahead of that risk. Our policy matches your existing homeowners deductible and helps offset wind/hail gaps your primary home coverage may not fully cover, especially when it comes to roof replacement and depreciation.

It’s simple coverage that adds protection without adding complexity.

Why homeowners choose Sola:

Better coverage
Helps offset wind/hail deductibles and roof depreciation so you can repair or replace your roof with more confidence.

Quick, simple claims
We use verified National Weather Service data to identify qualifying storms, reducing paperwork, minimizing delays, and eliminating the lengthy adjuster process.

Fair pricing
Your premium is based on your property’s weather risk, not your credit score, personal data, or previous claims history.

Reinsured & secure
Policies are backed by A-rated reinsurers at Lloyd’s of London for added financial strength and stability.

Fair prices. Fast payouts. Full peace of mind.
That’s wind/hail insurance, reimagined for you.


Contact info

4.9

Excellent

TrustScore 5 out of 5

155 reviews

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Rated 4 out of 5 stars
Sola Insurance logo

Reply from Sola Insurance

Thank you for the feedback, Joseph. We’re glad to hear everything else has been a positive experience. We appreciate the note on communication and will continue working to keep it as streamlined as possible.

Rated 5 out of 5 stars

Love Sola

Fast simple and easy to use and renew. Excellent customer service.

March 16, 2026
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Reply from Sola Insurance

Amy, we're glad to hear you think our customer service is excellent! Thank you for the review.

Rated 5 out of 5 stars

Sign up was easy

Sign up was easy. I was just trying to get info and details ended up with policy agent had info available and easy to navigate.

March 24, 2026
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Reply from Sola Insurance

We're glad to hear you had an easy process getting set up with Sola coverage!

Rated 5 out of 5 stars

Excellent transaction

Excellent transaction! Easy to navigate and get a quote. My agent is amazing and I'm thankful he suggested I consider Sola!

March 24, 2026
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Reply from Sola Insurance

Stephen, we're glad to hear you had an easy experience with Sola! Thank you for the review.

Rated 5 out of 5 stars

Stan & Debbie Dziga have been…

Stan & Debbie Dziga have been incredible to work with. They are very knowledgeable and professional!

March 23, 2026
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Reply from Sola Insurance

Richard, thank you for choosing Sola, and we appreciate your review!

Rated 5 out of 5 stars

Robert

Easy to enroll

March 23, 2026
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Reply from Sola Insurance

Robert, thank you for the nice review. We're glad to hear you had an easy process getting set up!

Rated 5 out of 5 stars

Renewal

Same premium as last year. Fair price. Easy process and advance notice of the premium coming due was helpful. Renewal via email notice was easy.

March 22, 2026
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Reply from Sola Insurance

Rob, we strive to keep our premiums affordable and consistent year over year. Thank you for choosing Sola, and we appreciate your feedback!

Rated 5 out of 5 stars

Easy to set up an account

Easy to set up an account and understand the information on the website.

March 22, 2026
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Reply from Sola Insurance

Barbara, thank you for the review! It is great to hear you were able to easily navigate our platform and website.

Rated 5 out of 5 stars

First time reaching out!

First time reaching out!

Kaitlyn was awesome to work with. Was able to answer and resolve all my issues without having to make me feel bad about the simple mistakes I made. Great work!!

March 20, 2026
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Reply from Sola Insurance

We're glad Kaitlyn was able to help answer all your questions! Thank you for the review.

Rated 5 out of 5 stars

very easily renewed.

very easily renewed.

March 20, 2026
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Reply from Sola Insurance

Janet, we're glad to hear you had an easy experience with Sola! Thank you for the review.

Rated 5 out of 5 stars

agent was awsome

March 16, 2026
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Reply from Sola Insurance

Thank you for the review, Brent! We're glad to hear you were able to get the coverage you needed.

Rated 5 out of 5 stars

Helpful representative.

The representative was very helpful and friendly.

March 17, 2026
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Reply from Sola Insurance

Mary, we're glad to hear that your agent was helpful in getting the coverage you needed!

Rated 5 out of 5 stars

Easy Coverage

March 18, 2026
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Reply from Sola Insurance

Frank, it is great to hear you had an easy experience with Sola!

Rated 5 out of 5 stars

Justin Loomis

Our insurance man , Justin Loomis did well sending the information that he suggested, thank you

March 18, 2026
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Reply from Sola Insurance

Russell, thank you for the review and for choosing Sola!

Rated 5 out of 5 stars

Jeff was great

Jeff was the best at explaining everything

March 17, 2026
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Reply from Sola Insurance

Colleen, glad to hear Jeff was able to help you! Thank you for the review.

Rated 5 out of 5 stars

My agent worked up the quote

My agent worked up the quote, sent it to me, and told me to set up the payment online. Super easy.

March 16, 2026
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Reply from Sola Insurance

It is great to hear you had an easy experience getting set up with Sola. Thank you for the review!

Rated 3 out of 5 stars

OK, OK

OK, don’t know much more

March 16, 2026
Sola Insurance logo

Reply from Sola Insurance

James, thank you for the review. If you have further questions, do not hesitate to contact our team at sola@solainsurance.com or (404) 446-0231. You’re also welcome to connect with your agent, and we’ll be glad to walk you through any questions.

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