Banner for OVO Solar & Heating - East Anglia (Greenscape Energy)

OVO Solar & Heating - East Anglia (Greenscape Energy) Reviews 

7
TrustScore 4.5 out of 5

4.3

Woodbridge Road 544-550, IP4 4PN Ipswich, England, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

From start to finish everything went to plan. The planning around our complicated roof shape took some thought with the help of Sam. Payment system was easy. Scaffolders did a marvellous job in sear... See more

Company replied

Rated 5 out of 5 stars

Had a Solar + battery install a couple of weeks ago. 5 star service right from the initial contact to the completion of all the paperwork post install. A special mention to the guys who performed the... See more

Company replied

Rated 5 out of 5 stars

The initial visit from the rep was excellent - very thorough and carefully answered every question. He was also involved throughout the process and even responded to one email at the weekend. The quot... See more

Company replied

Rated 5 out of 5 stars

We have recently had solar panels / battery fitted by Greenscape Energy/OVO Energy and the service was outstanding! We had some issues with a restrictive covenant, however Gideon and his team were inc... See more

Company replied


Company details

  1. Solar Energy Company
  2. Electrical Installation Service
  3. Energy Equipment and Solutions
  4. Boiler and Heating Service

Written by the company

Greenscape Energy is your local solar and heating installer, powered by OVO. We install solar panels and heating systems for homeowners across East Anglia. As a local team, we know your area – and we're easy to reach when you need us. With our exclusive 20p export rate, cheap EV charging, and discounted weekend heat pump rates, your system doesn't just generate energy – it generates a return that pays you back faster. Every solar installation also comes with OVO's 10 Year Workmanship Warranty, so you're covered long after we've packed up and gone.


Contact info

  • Woodbridge Road 544-550, IP4 4PN, Ipswich, England, United Kingdom

  • 01473727727

4.3

Excellent

TrustScore 4.5 out of 5

7 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(7)

283 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great experience. Everthing went smoothly

From start to finish everything went to plan. The planning around our complicated roof shape took some thought with the help of Sam. Payment system was easy. Scaffolders did a marvellous job in searing heat, thank you.
Sam and his installation team turned up nice and early and again worked in impossibly high temperatures. Nevertheless the whole installation was carried out efficiently and everything about the system was carefully explained to us. Your fabulous friendly teams all worked in harmony.
Well done, thank you!

July 7, 2026
Unprompted review
OVO Solar & Heating - East Anglia (Greenscape Energy) logo

Reply from OVO Solar & Heating - East Anglia (Greenscape Energy)

We are so pleased to hear that everything went according to plan and that our team provided excellent service. Thank you for your wonderful feedback!

Rated 5 out of 5 stars

So pleased with our experience

So pleased with our experience, a pleasure to deal from first contact, through installation and into after care. Knowledgable professionals and it’s amazing to see how much power we’re generating even in November!

November 4, 2025
Unprompted review
OVO Solar & Heating - East Anglia (Greenscape Energy) logo

Reply from OVO Solar & Heating - East Anglia (Greenscape Energy)

Thank you so much for your lovely review. We are delighted to hear that your experience has been such a positive one and fantastic to hear you are already seeing impressive generation.

Thank you for choosing Greenscape Energy, powered by OVO.

Rated 5 out of 5 stars

The communication and service from…

The communication and service from beginning to end was exceptional even when I made changes to my planned layout along the way. They responded immediately to any questions I had and the technicians who carried out the installation and commissioning were very accommodating and considerate, also cleaned up after themselves to a high standard.

September 2, 2025
Unprompted review
OVO Solar & Heating - East Anglia (Greenscape Energy) logo

Reply from OVO Solar & Heating - East Anglia (Greenscape Energy)

Thank you so much for your wonderful review. We are delighted to hear that you found the communication and service exceptional throughout your journey with us.

We really appreciate your kind words about our installation and commissioning teams — it’s great to know they were accommodating, considerate, and left everything clean and tidy.

Thank you again for taking the time to share your experience. It means a lot to us.

Rated 5 out of 5 stars

Great experience all round

The initial visit from the rep was excellent - very thorough and carefully answered every question. He was also involved throughout the process and even responded to one email at the weekend. The quote was in line with 2 other quotes I received and I was very encouraged by the professional approach. The installation was split over two days because of a mistake by Greenscape, the company partnering with Ovo in my region, but this was quickly resolved and the installation was done very professionally and courteously by the 2 installers. The whole job was very neat and tidy. The system is already showing benefits after just a week. Very satisfied.

November 5, 2025
Unprompted review
OVO Solar & Heating - East Anglia (Greenscape Energy) logo

Reply from OVO Solar & Heating - East Anglia (Greenscape Energy)

Thank you so much for taking the time to share your experience. We are really pleased to hear how well supported you felt from the initial visit through to installation, and that your system is already delivering benefits after just a week.

We are sorry for the delay that required the installation to run over two days, but we are glad our team resolved it promptly and completed the work to the quality you expected.

Thank you for choosing Greenscape Energy — we truly appreciate your feedback and recommendation. If you need anything in the future, we are always here to help.

Rated 5 out of 5 stars

Very professional company

Very professional company. Met appointments and deadlines.
Good team of staff who worked away until the job was done on time.

November 5, 2025
Unprompted review
OVO Solar & Heating - East Anglia (Greenscape Energy) logo

Reply from OVO Solar & Heating - East Anglia (Greenscape Energy)

Thank you for taking the time to share your feedback. We are delighted to hear that you found our team professional and efficient throughout your installation. Meeting commitments and delivering a smooth experience are always our priorities — we really appreciate your kind words.

Rated 5 out of 5 stars

Faultless experience!

Had a Solar + battery install a couple of weeks ago. 5 star service right from the initial contact to the completion of all the paperwork post install. A special mention to the guys who performed the install who worked quickly and efficiently. You can tell from the neatness of the wiring etc. that they take pride in what they do. Am well happy with the actual system itself and its already exceeding expectations.
Would highly recommended Greenscape Energy to anyone.

September 11, 2025
Unprompted review
OVO Solar & Heating - East Anglia (Greenscape Energy) logo

Reply from OVO Solar & Heating - East Anglia (Greenscape Energy)

Thank you so much for your wonderful review — and thank you for your patience for a response. We are delighted to hear your system is exceeding expectations and that our team delivered such a neat and efficient installation. Your recommendation really means a lot to us.

Rated 5 out of 5 stars

Solar panels / battery installation

We have recently had solar panels / battery fitted by Greenscape Energy/OVO Energy and the service was outstanding! We had some issues with a restrictive covenant, however Gideon and his team were incredibly helpful to find a resolution. The installers who are very polite and helpful kept us informed of their progress throughout the day. Highly recommend this company!!

August 11, 2025
Unprompted review
OVO Solar & Heating - East Anglia (Greenscape Energy) logo

Reply from OVO Solar & Heating - East Anglia (Greenscape Energy)

Thank you for such a glowing review! We’re delighted to hear you’re happy with your new solar panels and battery. We really appreciate your recommendation, and thank you for choosing us to support your switch to solar! 🌞

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look