Banner for OVO Solar & Heating - North West Coast (Zenith Eco)

OVO Solar & Heating - North West Coast (Zenith Eco) Reviews 

4
TrustScore 4 out of 5

4.0

Hansby Drive, Meridian Business Village, L24 9LG Liverpool, England, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Getting the installation/commissioning and and related communication was a dream. Fantastic team of people and second to none. However, switching to OVO as supplier is not seamless or straightforward... See more

Company replied

Rated 5 out of 5 stars

Excellent from start to finish. Gemma kept me updated as to progress all the time. Surveyor was really helpful and answered all my questions. Scaffolders and fitters were also superb. Special me... See more

Company replied

Rated 5 out of 5 stars

Excellent and prompt service from sales through to installation. Follow up calls were helpful.

Company replied

Rated 5 out of 5 stars

work carried out to a good standard with all trades,

Company replied


Company details

  1. Solar Energy Company
  2. Electrical Installation Service
  3. Energy Equipment and Solutions
  4. Boiler and Heating Service

Written by the company

Zenith Eco is your local solar and heating installer, powered by OVO. We install solar panels and heating systems for homeowners across the North West Coast. As a local team, we know your area – and we're easy to reach when you need us. With our exclusive 20p export rate, cheap EV charging, and discounted weekend heat pump rates, your system doesn't just generate energy – it generates a return that pays you back faster. Every solar installation also comes with OVO's 10 Year Workmanship Warranty, so you're covered long after we've packed up and gone.


Contact info

  • Hansby Drive, Meridian Business Village, L24 9LG, Liverpool, England, United Kingdom

4.0

Great

TrustScore 4 out of 5

4 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.0

All reviews

(4)

281 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

solar installation

work carried out to a good standard with all trades,

August 14, 2026
Unprompted review
OVO Solar & Heating - North West Coast (Zenith Eco) logo

Reply from OVO Solar & Heating - North West Coast (Zenith Eco)

We are so pleased to hear that our work met your expectations. We appreciate your kind words about our team's efforts.

Rated 5 out of 5 stars

Excellent and prompt service from sales…

Excellent and prompt service from sales through to installation. Follow up calls were helpful.

August 5, 2026
Unprompted review
OVO Solar & Heating - North West Coast (Zenith Eco) logo

Reply from OVO Solar & Heating - North West Coast (Zenith Eco)

We appreciate your kind words!

Rated 5 out of 5 stars

Fantastic installation/commissioning team🙂

Getting the installation/commissioning and and related communication was a dream. Fantastic team of people and second to none.
However, switching to OVO as supplier is not seamless or straightforward. Although my switch date is 14 August I'm getting daily reminders to sign up to SEG (which I can't do as my account isn't active til switch date) and I find out it takes 28 days for SEG to take effect i.e. getting paid for the electricity I export. There is an obvious disconnect between sales, billing, and someone who can simply join the dots to give the customer a seamless and hassle free experience. I'm sure it will get sorted, but I spoke to an advisor yesterday regarding SEG and was under the impression it was all sorted. However I've received another email just now asking me to sign up to SEG which doesn't inspire confidence!

July 30, 2026
Unprompted review
OVO Solar & Heating - North West Coast (Zenith Eco) logo

Reply from OVO Solar & Heating - North West Coast (Zenith Eco)

We appreciate you taking the time to share your detailed feedback. We are truly glad to hear about your positive experience with our installation and commissioning team. We regret that your transition to us as a supplier and the subsequent SEG process have not been as smooth as they should be. We understand your frustration with the repeated SEG reminders before your account is active and the delay in receiving payments for exported electricity. We acknowledge the disconnect you've highlighted, and we will work to improve ensuring a more seamless customer journey. Thanks

Rated 5 out of 5 stars

Excellent from start to finish

Excellent from start to finish.
Gemma kept me updated as to progress all the time.
Surveyor was really helpful and answered all my questions.
Scaffolders and fitters were also superb.
Special mention for the electrician Sion whose workmanship is second to none.
I fully recommend Zenith.

July 18, 2026
Unprompted review
OVO Solar & Heating - North West Coast (Zenith Eco) logo

Reply from OVO Solar & Heating - North West Coast (Zenith Eco)

We are so happy to hear about your excellent experience from start to finish. We truly appreciate your kind words about our team's helpfulness and workmanship.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look