There were a few minor communication issues but otherwise the process went well and they accommodated our requirements to use scaffolding erected by our painter. The installation team worked hard... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
From the initial contact through planning, installation and follow up, the team were a pleasure to work with. All communications were clear concise and timely. Work was done at our convenience. The in... See more
The whole project went well from beginning to end. We were guided through a long decision-making process, and once we had acceted the quotation the job was completed quickly and on time. All the team... See more
An excellent service made all the better by friendly staff and a great back up team. Ellie was responsive and always happy to help. A very good experience all round
Company details
- Solar Energy Company
- Electrical Installation Service
- Energy Equipment and Solutions
- Boiler and Heating Service
Written by the company
Hello. It's Ryan from OVO Solar & Heating Thames West. We're a local installer, powered by OVO, bringing solar and heating solutions across Berkshire and Surrey — helping homeowners save on their energy bills and reduce their carbon footprint. We know your area, and your area knows us! Once you get your solar or heating installed by us, you'll benefit from the best offers from OVO, whether it's extra special SEG rates or our 10 Year Workmanship Warranty. From initial consultation to installation, our team is dedicated to delivering exceptional service and support. Get in touch and see how we could help. We're just a phone call away!
Contact info
Hambridge Road, Kingfisher Court, RG14 5SJ, Newbury, England, United Kingdom
- 01635529090
4.3
Excellent
9 reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
There were a few minor communication…
There were a few minor communication issues but otherwise the process went well and they accommodated our requirements to use scaffolding erected by our painter.
The installation team worked hard
It would have been useful to have a diagram with measurements to show the size of the wall needed for the battery & inverter.
April 27, 2026
Unprompted review
Reply from OVO Solar & Heating - Thames West
We're glad to hear the process went well and our team accommodated your needs. We appreciate your feedback regarding the diagram; we'll consider this for future improvements.
An excellent service made all the…
An excellent service made all the better by friendly staff and a great back up team. Ellie was responsive and always happy to help. A very good experience all round
December 3, 2025
Unprompted review
Great team to work with
From the initial contact through planning, installation and follow up, the team were a pleasure to work with. All communications were clear concise and timely. Work was done at our convenience. The installation team were great, leaving the place clean and tidy when they finished. Follow up has been good to, linking everything to the grid and answering any questions.
September 24, 2025
Unprompted review
10/10 no regrets, great team, great tech, already generating £££s and saving them too!
Excellent from start to finish. Solid site survey, recommendations, good pricing, answered all questions promptly, scaffolders were great, core team installers all good with excellent professional teamwork, enjoyed meeting them all. After-sales service good esp. warranties. Relieved that our choice of company proved to be a good one 10/10!
November 14, 2025
Keasdale Solar panel installation
My recent installation of a solar panel,inverter,and battery system, by OVO Thames West, has been excellent.
Their team of technicians have provided a neat and efficient system. All communications were polite and effective, for which I am grateful.
I can therefore recommend this company.
November 17, 2025
Unprompted review
Great team
Great team, friendly and helpful. We would certainly recommend them and will not hesitate to use them again for future projects.
October 10, 2025
Unprompted review
5 star Service!
The whole project went well from beginning to end. We were guided through a long decision-making process, and once we had acceted the quotation the job was completed quickly and on time. All the team were cheerful and efficient and a pleasure to have around.
October 22, 2025
Unprompted review
The whole process from initial…
The whole process from initial discussion to completion was first class. Communication throughout was excellent and the fitting of the battery and inverter was done so professionally. We are delighted with the outcome. Well done OVO Solar and Heating and the staff at the Newbury office.
September 16, 2025
Unprompted review
Truly professional from start to finish.
Excellent service.To be thoroughly recommended.
September 22, 2025
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.