They helped us organize payments to freelancers from different countries without all the paperwork. It's quick and convenient. If you work with remote teams regularly, it really saves time
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It would be more helpful if there were a way to directly withdraw our funds paid in USD, to some USD channel instead of Wise-Euro being the only option. We lose a lot to Solar Staff's conversion rat... See more
Company replied
I use Solarstaff for my freelancing work and I´m so super satisfied with the app. The service is outstanding. They react immediately (and yes, it´s real people, not an AI chat assistant). I had a litt... See more
Company replied
I’ve been using Solar Staff as a freelancer for about half a year, and I love the quality of their customer support. This is actually the reason why I’m writing this review. One of my clients, a US en... See more
Company replied
Company details
Written by the company
We assist companies and contractors in working together legally and efficiently, making international freelancing a local, barrier-free job. As a company, you will receive: A solution to work with contractors from many countries. KYC verification for your contractors. Automatic generation of contracts, invoices, and reports for each transaction with your contractors. API integration for streamlined payment and task management processes. IP rights transfer. Escrow features. Profound customer support
Contact info
Theklas Lysioti Street, 17, office 501 3030 Limassol Cyprus, 3030, Limassol, Cyprus
- +35-725-378-701
- marketing@solar-staff.com
- solar-staff.com
More considerate to US users stuck using USD. The banks in the US don't use IBAN, and the ones using it charge an expensive fee because it's working with Euro banks.
It would be more helpful if there were a way to directly withdraw our funds paid in USD, to some USD channel instead of Wise-Euro being the only option. We lose a lot to Solar Staff's conversion rate this way.
This could be due to language barrier, but the team's customer service can sometimes be passive aggressive in their responses, while offering invalid feedbacks. It has not been pleasant trying to work out the USD or bank transfer issues with them.
March 30, 2023
Unprompted review
Reply from Solar Staff
Dear Wun Yin Wong.
Thank you for taking the time to share your feedback regarding your experience with our services. We apologize for any inconvenience you have faced with the withdrawal process and our customer service.
We will address this with our team and ensure that we provide more professional and helpful assistance in the future.
Communicative and Reliable
Everyone I have communicated with at Solar Staff has been professional and friendly. Whenever there have been issues, they have worked with me to resolve them, and generally, they are proactive about ensuring that things are working as-expected. Service has only improved my client began using their services.
November 16, 2022
Unprompted review
Reply from Solar Staff
Thank you a lot for your feedback!
The payments are very slow
The payments are very slow, it takes up to 6 days
November 11, 2022
Unprompted review
Reply from Solar Staff
Hi Alejandro! Can you please provide more details about your payment?
Good, but can be better
Support has always worked great. But it is worth working on personal data, I have encountered problems in changing the country and legal data
November 12, 2022
Unprompted review
Reply from Solar Staff
Hi Daniil! Thank you for your feedback.
Can you please, contact our support and share details? You will help us to become better.
Easy to use payment platform
Easy to use payment platform, it has been very reliable for me.
October 1, 2022
Unprompted review
Reply from Solar Staff
Thank you, Milan!
Nice and fast service
Nice and fast service. The money comes at a normal rate, without delays.
During the whole time (9 months) there was one problem, which was solved quickly enough.
November 10, 2022
Unprompted review
Reply from Solar Staff
Glad we met your expectations
The payment was received always fast
The payment was received always fast. The exchange rate is not high and there was always a fast answer when I had a question.
November 9, 2022
Unprompted review
Reply from Solar Staff
Thank you, Claudia!
Very happy with this platform
Very happy with this platform. Everything is implemented quite conveniently. Prompt withdrawal of money to the card. Timely submission of reports. Acceptable commission.
November 9, 2022
Unprompted review
Reply from Solar Staff
Thanks for your feedback, Andrey!
Fast and trust methode for get salary
Fast and trust methode for get salary.
It's important for me, because i am from Russia and finded new home in Serbia. I love my job and solar staff.
But i dreamed about more way for withdraw money
September 1, 2022
Unprompted review
Reply from Solar Staff
Thank you, Dmitriy! We are already working on new ways to withdraw money.
Really good service
Really good service. There´s always a fast reply when you have any questions.
February 2, 2022
Unprompted review
Reply from Solar Staff
Happy that you like our support!
Fast payouts and simple interface
Fast payouts and simple interface. Thank you!
Would be great to have possibility to enter result currency in converting transfer. For example I have 100 eur, and I want to send exactly 50 usd. Now I have to try enter right amount in eur and adjust it to get exactly 50 usd
October 25, 2022
Unprompted review
Reply from Solar Staff
Thanks for the feedback, Daria! We will discuss this with our team.
Payments are done to my card in Panama…
Payments are done to my card in Panama in less than 3 business days, so the experience has been great so far.
November 9, 2022
Unprompted review
Reply from Solar Staff
Thanks, Hermann!
Easy and quick
Solar Staff is very easy to set up and use. Also trust wordy. I have been using solar staff more than a year and Im very happy.
October 31, 2022
Unprompted review
Reply from Solar Staff
Özgen, thank you!
Withdrawal options
In general, SolarStaff is OK, but I would like to see other withdrawal options. In my opinion, it will be great if you add cryptocurrency as an option for withdrawal.
November 9, 2022
Unprompted review
Reply from Solar Staff
Hi Pavel! Thanks for your feedback. We are already working on new withdrawing options.
Excellent experience…
Excellent experience with Solar for one year plus so far. Superb customer service too
November 9, 2022
Unprompted review
Reply from Solar Staff
Thanks for the kind feedback, Kingsley! (cool name, by the way)
Solar Staff is very responsive and professional
Solar Staff is very responsive and attentive. All questions are answered quickly and professionally.
November 3, 2022
Unprompted review
Reply from Solar Staff
Thank you, Andrey!
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