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Solarayproducts Reviews 1

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TrustScore 3 out of 5

3.2

Battery Store
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Company details

  1. Battery Store
  2. Electronics Store

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3.2

Average

TrustScore 3 out of 5

1 review

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Rated 1 out of 5 stars

No Customer service

We complained about the product not coming on. My letter was dated 2/19/21. They responded the same day. This is the letter:
Customer Support Wrote:
Good Afternoon Dennis,

It sounds like there might be a short developing in the on/off switch. If you provide me with a shipping address, I can arrange to have a replacement Mini-Pro sent out to you.

Warm Regards,

Patrick S.
Director - Customer Service
Natural Brands, LLC
Manufacturer of SOLARAY Flashlights
I sent the shipping address twice to them. No response what so ever. Today is 5/16/21. They have a fantastic flashlight but customer service is non existant!! ONE STAR. Update, I was just told that this is the wrong company and does not deal with the lights. So I need to redirect my complaint to those responsible. I cannot find them but will keep trying. Sorry for the confusion.

May 16, 2021
Unprompted review

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