Solar Heaven Limited Reviews 

82
•
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Really pleased with my Tesla Powerwall 3 installation from Solar Heaven. At £6,250, it was the best price I found on the market and excellent value for money. Very happy with my decision and would hig... See more

Rated 1 out of 5 stars

Paid half quoted price as deposite on 12th April 2024; (2 years 50 days ago. Still waiting for installation. Heard all the excuses. A poor review usually invokes a call from Dan to remove. Patience go... See more

Rated 5 out of 5 stars

Just had our installation of 20kw battery system, inverter and controller. First class from start to finish. Good communication from Dan and John the installer was excellent. Efficient, polite and ver... See more

Rated 5 out of 5 stars

Great experience from beginning to end. Minor delay because of backlog of work. Batteries and equipment delivered prior to installation. John the installer went above and beyond in fitting the system... See more

Company details

  1. Solar Energy Company

Written by the company

Solar Installation Company


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

82 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(82)

18 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Best I could find in the market

I undertook a detailed market review of Battery Installers following a visit from a high pressure salesman. I found an exceptional offer from Solar Heaven for a 16.2kW battery paired with a 5kW inverter and called Dan to discuss it.
I must admit I was very skeptical - an offer that appears to be too good to be true is to be avoided. Nevertheless, after more research into the company’s background and reviews on Trustpilot, I was convinced the offer was genuine.
I booked the installation for the next week and the following day I was offered a Saturday install.
John and Jack had some difficulties getting specialist parts as the trade outlets were shut, but we sourced them through a local contractor. They are very competent and worked diligently to make sure the installation was inconspicuous and had minimal impact on our supply arrangements.
Once the installation was complete they commissioned it and explained the two Apps on my mobile phone.
Solar Heaven do not have a travelling sales force which is a double edged sword - no pushy salesman but only Dan’s voice on a telephone. Their prices are very keen and there is reassurance that your money is secure as the deposit can be paid using a credit card. I am very glad I took Dan at his word as I can only describe the service provided by Solar Heaven as exceptional - delivered early, to quality and price!

April 26, 2025
Unprompted review
Rated 5 out of 5 stars

Solar Heaven are a Brilliant company!

I found Solar Heaven Ltd to be very reliable, totally professional and honest. Highly recommended, if you're looking for a Solar battery system, these are the guys for you.
The installation engineers explained the system fully, and each step of the way John and Jack were a great team and excellent ambassadors for the company.
I have since, also found the company continues to be very helpful with any queries that I have had, in fact, Danny on sales has been great and always gets back to me!

March 28, 2025
Unprompted review
Rated 5 out of 5 stars

Great company & knowledgeable Staff

Great company and knowledgeable Staff. Would highly recommend this company, albeit I only had an additional battery installed to my system. Pricing very good compared to the market. Thanks Dan (technical) & Kieron who installed the battery...
Cheers guys.
Andy Wilkinson

April 8, 2025
Unprompted review
Rated 5 out of 5 stars

Top notch

Absolutely outstanding service and communication! The installation was quick, professional, and hassle-free. The technician arrived on time, explained everything clearly, and had my system up and running in no time. I really appreciated the attention to detail and the friendly attitude throughout the process. Highly recommend for anyone needing a reliable and efficient solar and battery installation or replacement!

April 2, 2025
Rated 5 out of 5 stars

Good communication

Good communication
Good price for product and install
Installed on time
And working !!
Happy customer
Would definitely recommend

March 25, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent company

Excellent company , fast installation and best value .
Dan answered all tech questions and Kiran installed the whole system by himself - both stars in their own right.
System was 16.2 kWh and over £1500 cheaper than the any of the 6 quotations

March 21, 2025
Unprompted review
Rated 5 out of 5 stars

Great value system.

Was initially sceptical, as first contact was through Facebook advert. But after an initial conversation with Dan about our requirements he sent very competative quotes for several capacity systems.
Decided to go with the 3x 5.4kWh Goodwe batteries and 5kW Goodwe inverter.
Installed by a couple of great guys John and Jack. Always consulted throughout installation process, on where I would like the equipment fitted, rather than what was easiest for them.
System is up and running perfectly.
I have no hesitation in recommending Solar Heaven, been a great company to deal with.

March 24, 2025
Unprompted review
Rated 5 out of 5 stars

Install team excellent

Clear quotation with a very competitive price. The installation team were excellent and worked very hard to solve a few issues that arose. John the lead installer is a real diamond. Helpful, hugely knowledgeable, friendly and clean and tidy

March 22, 2025
Unprompted review
Rated 5 out of 5 stars

Pleasure

Fast install. Great price. Knowledgable team. Great product. Literally went the extra mile. Also spotted an issue and rectified on my existing system. Good communication. Clean and tidy.
Would recommend.
Guys worked tirelessly.
Thank you.

March 15, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic value. Very professional instal

After some research looking for solar batteries we decided on Solar Heaven as they really can't be beaten on price. John and Brad installed the batteries and inverter and what a wonderful job! John is very knowledgeable on solar and Brad set up and explained how the app works.
We did offer to take the packaging away to the recycle as it was getting a bit late but no, they insisted on taking cardboard and so on with them. The house/garage was left spotless.
We cant recommend Solar Heaven, John and Brad highly enough. Very happy

March 12, 2025
Unprompted review
Rated 5 out of 5 stars

Great Experience all round

We have had a 16 kw battery installed, which allows us to charge the batteries overnight on octopus energy intelligencmt tariff at 7p per kw and also during the day at certain times. This enables our air source heat pump to heat the house at 7p Kw all day , total cost £2 per day

March 11, 2025
Unprompted review
Rated 5 out of 5 stars

Really easy professional company to…

Really easy professional company to deal with. Quick install of inverter and battery. Helpful information given on how it all works plus app that let's you know what is happening re power usage.
Definitely recommend.

February 22, 2025
Unprompted review
Rated 5 out of 5 stars

Polite, friendly & professional installationl

Good communications dealt with a number of unintentional delays. Battery & inverter fitted outside under small canopy. Installation very professional despite a couple of set backs.

I should have sorted out my tariff situation before installation. It's in hand now, but having a couple of days charging the battery on full rate!

February 21, 2025
Unprompted review
Rated 5 out of 5 stars

The installation of my Lux battery and its performance

The installation of my Lux battery and inverter was really great as I described in my earlier review and this is an update on how it has worked for the first two months. The 9.4kw battery has been excellent. Most days it is charged overnight using our cheap EV tariff and it runs the house for the whole day. It’s great to see the smart meter reading 0W being used all day. The only exceptions are of course when there is a very heavy load such as the electric shower or both ovens are on for the Sunday dinner. Also when we get a sunny day the battery gets topped up so less charge is needed to fill it up during the night. TheApp is great. Simple to use and you can see the flow of electricity from the solar to the battery or battery to the house. All in all an excellent investment.

February 20, 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding

Just a few words of gratitude to the guys firstly Dan from sales , excellent communication and delivery, and the system 16.2 kw battery storage with car charging Aswell , very professional lads which are Jon , Brad , and jack , really can’t fault anything at all total professionals clean , meticulous and attention to detail, they came promt and on time , took all the empty boxes away and stayed late to complete the installation, and it was an absolutely freezing day they carried on regardless!! True professionals thank you guys

February 17, 2025
Unprompted review
Rated 5 out of 5 stars

SOLAR Battery and converter

Solar Heaven provided exactly what I wanted at a great price. The installers John and Brad were nothing short of superb. Not only were they very professional, they went well beyond their duty when they found a problem with my wi-fi signal link, which was not their fault but even so, they did not leave until they fixed the problem and up and running. Thank you so much Solar Heaven, especially John and Brad, probably the best there is.

December 20, 2024
Unprompted review
Rated 5 out of 5 stars

Trust your instincts, you'll be well served

I've been researching battery storage to go alongside my solar array for some time. I have to say, sadly, it feels very much like the 'wild west', with each different salesman telling you something different, and some even dissing the competition. In many ways, it feels very much like the bad old days of double glazing salespeople!

So, I must admit, I've been very cautious with my approach, and developed a short-list, of which Solar Heaven was one. What put me off was that they're a comparative new company, but at the end of the day, I was buying a known, trusted product (Growatt 6.5w), and they sent me details of John, the installer well in advance. He sent me though all of his certificates and credentials, and I decided to go with them. Installation date was arranged for the following week, and I paid 25% upfront. We agreed a date and John messaged me to tell me he was running a bit late. John and his son, Bradley turned up, we discussed where the battery was to go, and the best way to run the cable to the mains meter. I left them to get on to it, and within a few hours all the installation had been wired up, except there was no sign of the battery, which had been due to arrive at 1pm. three hours later, in darkness, the 70kg battery arrived, and was quickly connected and we were up and running. John took me through the app and explained how I could monitor my usage.
Throughout, he was nothing but polite, very tidy and very keen to please. He even massaged me the next day to say he'd checked on-line and everything was working fine.
I could not recommend John and Solar Heaven more. Trust your instincts, and you'll be well-served!

December 13, 2024
Unprompted review
Rated 5 out of 5 stars

Thank you Dan, John and Brad.

Thank you Dan, John and Bradley. A very professional installation of inverter and battery all set up to work with my solar panels and EV charging tariff. It was the best deal for top quality equipment. As has been said in previous reviews the lads were very polite, helpful and left everything clean. I would highly recommend to anyone. Roland.

December 9, 2024
Unprompted review
Rated 5 out of 5 stars

Had battery and inverter supplied and…

Had battery and inverter supplied and fitted by solar heaven ,great to deal with on the phone no hassle, installers John and Brad were great clean and tidy job no hassle very polite and professional, and a great help when it came to setting up the app couldn’t of been more helpful thanks again John and Brad 👍

December 2, 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look