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2.8
3 reviews
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DO NOT BUY FROM THIS COMPANY. The jacket was completely inaccurate and very low quality. when I asked to return it, I have to ship this to Italy ?? What a scam. I bought this on a UK site and would be happy to ship to a UK address. Not an overseas address.
CHEAP and CHEATING company. Please all consumers avoid them !
Ordered a suit jacket for a wedding. On their website it states 5-8 business days. The item arrived 3 week later.
Please don't ever buy from this company! The quality of the item was extremely poor! £69 for a suit jacket that looks like it's made of paper.
Trying to get a refund from these is horrendous too. 2 weeks of back and forth. They told me "the item has to go back to china then come to us. You should have read on our website about that", nowhere on their website does it state that the item comes from China.
They offered me 75% of my item price as a return and I got to keep the item. I would feel ashamed to even give this suit jacket to charity, the quality is that poor. I took the 75% because they basically said it would take too long for them to process the item for a full return. Awful company, awful quality, awful customer service.
BEWARE – Avoid This Company
Terrible experience from start to finish. The clothes appear to be cheaply made and shipped from China, and they looked nothing like the items advertised in the photos.
Customer service seemed responsive at first, but after I spent two weeks chasing my order, all communication suddenly stopped. At that point, it genuinely felt like I’d been scammed.
The order eventually arrived over two weeks later than promised. To make matters worse, the men’s large blazer I was specifically advised would be the best fit turned up at least two sizes too small. The size label had also been cut out, making it impossible to verify what had actually been sent, which only added to my concerns.
I’ve attempted to contact customer services to arrange a return, but unsurprisingly my emails have bounced back and I’ve received no response.
Thankfully, I paid by credit card, so I’m hoping I have some level of protection and can recover my money.
I would strongly advise others to avoid this company.
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