Solid Starts Reviews 151

TrustScore 4 out of 5

3.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 151 reviews, reviewers had a great experience with this company. Customers frequently highlight the helpfulness of the information provided, especially regarding how to prepare various foods safely for different ages, often accompanied by useful videos and clear instructions. Many users appreciate the comprehensive food database, meal ideas, and guidance on introducing allergens, which helps them feel confident and less stressed about starting solids with their babies. The app is often described as a great source of information and a necessity for parents. However, some people were dissatisfied with the app's user experience and navigation. Reviewers mentioned issues with the app being glitchy, having latency problems, and content not loading correctly. Specific complaints include difficulties with logging foods, tracking allergens, and editing entries, with some finding the meal planning feature unintuitive and not personalized enough. The video learning experience was also noted as not being optimized, lacking full-screen options and not tracking progress.

What people talk about most

User experience

Consumers find user experience to be ambiguous. Many reviewers praise the app for its helpful information,... See more

Product

Customers had positive experiences with the product, finding it resourceful and essential for parents... See more

Application

Reviewers mention ambiguous feedback about the app. Many customers praise the app as helpful, informative,... See more

Instructions

Clients share positive opinions on instructions. Many customers appreciate the clear, minimalistic, and... See more

Website

Users describe ambiguous interactions with the website. While some customers find it easy to use with lots of... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Really awesome except the video learning experience...it's not optimized, can't make it full screen, couldn't pause, it didn't keep track of where I was so I had to restart from the beginning several... See more

Company replied

Rated 4 out of 5 stars

Great information but found it difficult to navigate. I saw an option to “make a list” and option to add “foods to try later” and “favorites” but I don’t know what difference in use is, and I can no l... See more

Company replied

Rated 4 out of 5 stars

Love this app! Super helpful and makes starting solids so much less stressful. My son turned 1 yesterday and, looking back, I can definitely tell that it helped me lots. The only tiny downside is that... See more

Company replied

Rated 3 out of 5 stars

It's impossible to navigate the app reliably. I'd like to get some suggestions on the next steps for a particular plan. The app coerces me to get all foods from that one section. Trying to meal pla... See more

Company replied


Company details

Written by the company

Solid Starts is the world’s first comprehensive platform for how to introduce real food to babies. Led by a team of pediatric feeding therapists, board-certified pediatricians, registered dietitians and pediatric allergists, the platform features their award-winning First Foods® database and app, step-by-step instructions and how-to videos for introducing solid food to babies.


Contact info

3.8

Great

TrustScore 4 out of 5

151 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Great information but found it…

Great information but found it difficult to navigate. I saw an option to “make a list” and option to add “foods to try later” and “favorites” but I don’t know what difference in use is, and I can no longer even find the “make a list” option I saw. The movies do not play in guides. And It’s disappointing that you can’t add singular foods to the meal plan. For those of us just starting out I’d love to plan my week with what singular food I’d like to introduce him too. It only allows for meals with more than 1 ingredient to be added. Idk just seems more complicated than it needs to be.

April 12, 2026
Solid Starts logo

Reply from Solid Starts

We super appreciate this feedback, Kristin. Our app team is working tirelessly in an effort to not only improve the functionality of our app, but the overall user experience as well. Sometimes a quick delete and reinstall of the app can help resolve any issues playing videos as any time we resolve a bug the app will need to update before a fix is implemented. If you would like any help troubleshooting, please reach out to our team here so we can help further: solidstarts.com/contact. Thanks for being here with us 🤍

Rated 4 out of 5 stars

The app is great but needs three…

The app is great but needs three things:

1. Option to track multiple children
2. More reading guides instead of audio ones
3. Print option for some of the guides

April 13, 2026
Solid Starts logo

Reply from Solid Starts

Hi there! We hear you on this. We are still very much in the process of refining/improving the app experience and user feedback is so valuable! I have passed this along to our app team. Super appreciate you taking the time to get in touch and if we can help in any other way, please contact us at this link: solidstarts.com/contact

Rated 5 out of 5 stars

So helpful for starting solids!

Very helpful to find meal ideas and know how to serve foods. Trainings and schedules were also super helpful and made the process of starting solids less daunting.

April 9, 2026
Solid Starts logo

Reply from Solid Starts

Truly appreciate this glowing review, Anna! Happy eating. 🤍

Rated 4 out of 5 stars

Great for first time parents

Great for first time parents. Need more non-western meal ideas. Would be better to have more asian meal ideas suitable for asian household.

April 7, 2026
Solid Starts logo

Reply from Solid Starts

Super appreciate the feedback and we've taken this back to our developers! We are continuously having internal discussions on improving the app experience for our users, and we really value having our community weigh in--thanks for being here 🤍

Rated 3 out of 5 stars

Sections of the app are poorly…

Sections of the app are poorly coordinated - you log a food but it doesn’t show up as having been tried in another section of the app (esp important with tracking allergens). I also find it to be difficult to use as a true step by step guide. There should be a section that takes the guesswork out of building the weekly meal plan for example

April 1, 2026
Solid Starts logo

Reply from Solid Starts

Hi Elizabeth, thank you for getting in touch and we hear you on all of this! We are always working to improve the app experience and user feedback is so valuable in helping to inform our roadmap of updates. We have passed all of this onto our dev team - thank you again! If you have any other questions/feedback/suggestions, please reach out to us at solidstarts.com/contact - we’re always happy to help 🤍

Rated 5 out of 5 stars

Love this app and team

Love this app and team! So resourceful and an essential for parents!

April 7, 2026
Solid Starts logo

Reply from Solid Starts

This is the sweetest, Skye! Appreciate your words and support! 🤍

Rated 5 out of 5 stars

A lifesaver for solids!

This app is so helpful and reassuring for parents starting their babies on solids. Even as a second-time mom, I like to check before serving every new food. There are so many great tips and ideas to try that I would not have known otherwise!

April 6, 2026
Solid Starts logo

Reply from Solid Starts

Love this, Rebecca! So happy to hear our resources continue to serve you well along your journey as a mom. Always here for you! 🤍

Rated 5 out of 5 stars

Very good app for BLW

Very good app for BLW, very informative and helpful for parents for how to serve dependant on age and tracks food

April 5, 2026
Solid Starts logo

Reply from Solid Starts

Your review means so much, Megan! So happy to hear our app has served you well - truly why we do what we do. 🤍

Rated 1 out of 5 stars
Solid Starts logo

Reply from Solid Starts

Oh dear, so sorry Shiva! Your app likely just needs a quick reset. Can you please delete it from your phone and then reinstall it from the App Store? That should do the trick, but if not, please reach out to our team here for further help getting you up and running again: solidstarts.com/contact. Also if you find that the problem gets resolved, we’d love if you can update your review - as a small business, it means a lot 🤍

Rated 2 out of 5 stars

I kind of feel like I paid $100 just to…

I kind of feel like I paid $100 just to get a basic meal recorder and it's not even that easy to use. I entered "dumpling" and then I had to manually also enter pork, ginger, etc to actually capture ingredients. It hasn't made understanding and planning allergens any easier at all

March 21, 2026
Solid Starts logo

Reply from Solid Starts

Hi Chris, thank you for getting in touch and we hear you on this! We are always working to improve the app experience and user feedback is so valuable in helping to inform our roadmap of updates. We have passed all of this onto our dev team - thank you again! If you have any other questions/feedback/suggestions, please reach out to us at solidstarts.com/contact - we’re always happy to help 🤍

Rated 2 out of 5 stars

Good concept, clunky app

The app is not very intuitive and I have a really hard time using the meal planning feature, which was the biggest reason I wanted the app. It doesn't seem to remember what meals/foods I've already "tried", and it keeps bringing the same ones up to try. The tracker is very click-heavy, and it seems like I have to choose the date two or three times on different screens before it "sticks" and records what I've tried correctly. I do appreciate the way it lists ingredients needed and how to prepare the meals, as well as how to cut up different foods for different ages. Just not a very user-friendly app, in my experience.

March 16, 2026
Solid Starts logo

Reply from Solid Starts

Hi Christina, thank you for getting in touch and we hear you on all of this! We are always working to improve the app experience and user feedback is so valuable in helping to inform our roadmap of updates. We have passed all of this onto our dev team - thank you again! If you have any other questions/feedback/suggestions, please reach out to us at solidstarts.com/contact - we’re always happy to help 🤍

Rated 2 out of 5 stars

Not that useful

Firstly, I should be able to share the subscription with other primary caretakers. I am not the only person who feeds my baby, as I work FT. Needing to have a huddle around what he ate, when, reactions, what the plans are for the week just makes it a burdensome tracker.

The "Allergens 101" doesn't have an active link to the Introducing Peanut tracker, which I thought came with the subscription. What also doesn't come with the subscription? "20 Foods to Avoid Feeding Your Child in the First Year."

Should have bought one of the handful of books & manual trackers. Absolutely wish I did not pay for this.

March 16, 2026
Solid Starts logo

Reply from Solid Starts

Hi there! Thank you for taking the time to review your experience and so sorry for the frustration. Good news - you can absolutely share your subscription with other caretakers. 😍 Please reach out to us at solidstarts.com/contact for more info and guidance on how to introduce allergens in the app.

Rated 5 out of 5 stars

Very useful information for first time…

Very useful information for first time parents, prsented in a nice and easy way.
Really cool recipes. I totally recommend it! 🤍

March 11, 2026
Solid Starts logo

Reply from Solid Starts

We are so happy to hear you're enjoying our app, Silvia! Appreciate your review so much. 🤍

Rated 4 out of 5 stars

"How to Serve" is such a blessing!

I enjoy the "how to serve" option the best! It's nice to have guidance starting solids as a first time parent. The recipes have come in handy and it's nice to be able to track what my baby has already tried. I have not been able to figurw out how to view my notes on what he has eaten though.

March 10, 2026
Solid Starts logo

Reply from Solid Starts

Hi Angelica! Love to hear that you're feeling supported by our app! Definitely reach out to us so we can help with viewing your notes. 🤍 solidstarts.com/contact

Rated 5 out of 5 stars

The clarity of the information

The clarity of the information, the easy to follow guides, and the thoughtful order of introduction! It has made the scary part of introducing solids less stressful!

March 8, 2026
Solid Starts logo

Reply from Solid Starts

Hi Kelly, really appreciate you taking the time to review our app! Happy eating! 🤍

Rated 5 out of 5 stars

This app has been the best for a FTM

This app has saved me so much stress. As a ftm I have needed a lot of guidance and the solid starts app has given that to me!

March 1, 2026
Solid Starts logo

Reply from Solid Starts

So happy to hear this, Leah!! Thank you for sharing your experience and being a part of our community. 🤍

Rated 3 out of 5 stars

Informative, glitchy, not intuitive

It’s informative but maybe a little glitchy. I keep marking that baby has tried certain foods but it doesn’t mark them as tried. Also I wish it was easier to find how to serve top allergens. I had to click on a bunch of things before accidentally finding recommendations for serving eggs for the first time. I wish I could just click on the list of allergens that is shown on the main page. Maybe it’s a glitch and it’s just not working for me idk🤷‍♀️ considering i paid, i don’t find it to be super intuitive. I wish i hadn’t paid

App navigation issues aside, I do appreciate that once I find what I need, steps to serving baby are clear. I trust the advice given on the app.

March 4, 2026
Solid Starts logo

Reply from Solid Starts

Hi there, Nicole! We hear you on this. We are still very much in the process of refining/improving the app experience and user feedback is so valuable! I have passed this along to our app team. Please contact us at this link: solidstarts.com/contact, as we'd love to provide some support with food logging. 🤍

Rated 2 out of 5 stars

I want to be able to search by food…

I want to be able to search by food baby can eat by their age.

March 1, 2026
Solid Starts logo

Reply from Solid Starts

Hi Kelly, so sorry about these issues! When you have a moment, please ensure your app is updated, as we recently released a new version that should fix the trouble with filtering meals by age. If you find this improves the experience, we’d so appreciate if you can update your review - as a small business, it means everything. Feel free to reach out to our team with any questions, we’re here to help: solidstarts.com/contact 🤍

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look