Solid State Clothing Reviews 267

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 37 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, particularly the clothing items like t-shirts and socks, noting their durability, comfortable fit, and soft feel. Many appreciate that the products are made in the USA with US-grown cotton. However, some customers experienced issues with packaging, receiving items that were not wrapped or in a damaged box. A few also noted discrepancies in sizing for items of the same size, and one person was particularly dissatisfied with the thinness of a wool hat, finding it unsuitable for cold weather.

What people talk about most

Product

Reviewers highlight positive aspects of product quality and fit. Many customers praise the soft, comfortable... See more

Quality

Clients share positive opinions on quality, frequently praising the high-quality materials, soft cotton, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

So far I'm buying two kinds of clothing from you - the pieces that are for polite company, and the shirts that are for work. Two requests for work shirts for me; include an off-color stitch on the i... See more

Company replied

Rated 5 out of 5 stars

I've been purchasing a number of stocking caps from Solid State the last couple of years for my female friends and they absolutely love them! A+ company to purchase quality clothing from!

Rated 5 out of 5 stars

Good product, I got the socks Good company, so it seems Wish they would expand their product line to include more staple items that beg to be made of natural fibers Sweaters, shirts, pants, hats,... See more

Rated 5 out of 5 stars

I really like these tee shirts for myself and my husband. They have a great fit and hold up well in the wash. They aren’t flimsy. But most of all made in USA with cotton grown in USA. The only issue... See more


Company details

  1. Clothing Store
  2. Hat Shop
  3. T-Shirt Store

Written by the company

Solid State Clothing offers meticulously crafted t-shirts and accessories, always made in the USA. We believe working directly with local farmers, manufacturers, and artisans is the best way to make exceptional clothing, sustainably and ethically. To provide a deeper understanding of where and how clothing is made, our supply chains are completely transparent and trackable. From our commitment to natural fibers such as cotton, hemp, and wool to our use of locally sourced natural dyes, our dedication to People and Planet is woven into the fabric of our operations.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

267 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

I am really happy with the T-shirts I…

I am really happy with the T-shirts I ended up with. They are well made, a nice weight, and good colors. The company has a bit still to do to work out its customer service activities (no phone number to call, not quite full reading of emailed questions, etc.) but I have faith that they can accomplish this, and my service issue was indeed ultimately resolved.

December 25, 2022
Rated 5 out of 5 stars

Solid purchase

I love to support businesses who support the earth. My most excellent T shirt is soft and the color is perfectly organic looking. Probably because it is!

January 20, 2023
Rated 5 out of 5 stars

Solid State's Great Idea and Great Shirt!

I really like the t-shirt and I appreciate your efforts to source organically and promote visibility into the sourcing. And I don't just like the idea; I support it enough to buy the shirt!
And besides that, the shirt is incredibly comfortable. After reading the description, I bought a size up and it fit perfectly. I normally wear medium and bought large.

October 27, 2022
Rated 5 out of 5 stars

Highly recommend

Ordered three shirts and they shipped quickly. Quality was amazing. Unfortunately they didn’t fit so had to return. Customer service was prompt

October 10, 2022
Rated 5 out of 5 stars

Solid State's Service is Solid

The service I've received has been great. The t-shirts were shipped on-time, carefully, and in a recyclable cardboard box. Included in the box was a little card with tips on how to care for naturally-dyed clothing.

September 19, 2022
Rated 1 out of 5 stars

Truly poor customer service

Absolutely terrible customer service. I have spent three weeks sending multiple emails in regards to a simple return/exchange. Have received no answer, automated or otherwise, to acknowledge receipt of emails. No phone number to call. A very poor experience, and reconciled know that I'm stuck with the t shirts.

August 22, 2022
Rated 5 out of 5 stars

The shirts are great quality

The shirts are great quality but the fit wasn't quite right for my body type. They sent me another size to try and processed my return and credit promptly. Solidstate could not have made the process easier, I will be watching for more styles!

August 20, 2022
Rated 5 out of 5 stars

Great Shirts from Great Dirt

The shirts are fantastic and the customer service is even better. It's so nice to buy clothing that is so transparent — you can see that every step of the cotton harvesting and manufacturing happen within a few hundred miles in the Carolinas. More importantly, they are absolute quality and feel just as soft and strong after a hundred washes as they did brand new.

July 27, 2022
Rated 5 out of 5 stars

5 stars plus!!!

Purchasing process and delivery went without a hitch, and I live my new t shirts. Excellent quality in both fit and finish. Ordered some with natural dyes, and the colors are great. I am truly grateful to have found a source of quality organic cotton, naturally dyed t-shirts. I’ll continue to be a returning customer for sure!

July 22, 2022

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look