Placed a order a week ago haven't…
Placed a order a week ago haven't received a email or when it will arrive.
March 28, 2026
Unprompted review
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2.8
Average
5 reviews
Replied to 25% of negative reviews
Typically replies within 1 week
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Avoid this company at all costs
Although I expected my order in three days as indicated by this company the items arrived after 2 weeks!
There is very little quality in the shirts in fact they are rubbish certainly not worth £25 for each shirt which I paid.
There was no conformation of my order no invoice when I eventually received the shirts.
I cannot find any customer service as I would like to return the shirts.
Awful, awful company to deal with AVOID!
March 6, 2026
Unprompted review
Reply from Solunarae
Dear customer, thank you very much for taking the time to share your concerns.
We are deeply sorry to hear that your recent shopping experience was unsatisfactory, and we offer our sincerest apologies. We cherish every bit of your disappointment and are committed to remedying it. To expedite your response, please contact our customer service email: service@solunarae.com. Our dedicated customer service team will provide you with detailed assistance within 24 hours.
We sincerely hope to regain your trust and look forward to hearing from you.
Never received my order!
I never received anything, and the refund was issued late. Please be cautious.
January 27, 2026
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