Somerset Ear Microsuction Reviews 

976
•
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 132 reviews, reviewers overwhelmingly had a great experience with this company. Customers appreciate the exceptionally simple booking process and the professional care received during their scheduled appointments. Many people note that treatments are handled efficiently, bringing fast relief from blockages and restoring clear hearing without any hassle. Consumers frequently mention that the staff members are wonderfully welcoming, highly knowledgeable, and ensure that patients feel completely comfortable and relaxed. Reviewers also value the detailed explanations provided throughout every step of the procedure, making the entire visit a reliable and reassuring choice. Individuals looking for dependable service consistently express satisfaction with the prompt availability and overall quality of care delivered.

What people talk about most

Service

People report high satisfaction with the service, consistently highlighting quick and efficient appointments.... See more

Staff

Reviewers highlight positive aspects of staff, frequently describing the team as exceptionally professional,... See more

User experience

Reviewers express great satisfaction and appreciation regarding the user experience, highlighting quick,... See more

Booking process

Clients share positive opinions on booking process, noting that arranging appointments online is a... See more

Product

Consumers express great satisfaction with the product, describing it as a reliable choice for effective ear... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Well laid out web page easy to book. Appointment very quick. Received a warm friendly welcome on arrival. Procedure very professional and informative. No issues at moment, In the past when I have... See more

Company replied

Rated 5 out of 5 stars

Steve is a nice easy going professional man with a good way with people. I have seen him a few times now and everytime is great as he chats and puts you at ease for what is essentially not the most pl... See more

Company replied

Rated 5 out of 5 stars

I've been wearing hearing aids for the past few years and have occasionally had problems with wax build-up. I've visited Steve at Somerset Microsuction on a few occasions and have been very pleased wi... See more

Company replied

Rated 5 out of 5 stars

I have had occasional problems with blocked ears and a couple of ear infections whilst on holiday which have occured after swimming. I have now visited Steve annually three times to have the ear ca... See more

Company replied


Company details

  1. Medical Clinic
  2. Specialized Clinic

Written by the company

Microsuction removal of earwax is performed under direct microscopic vision using tiny suction tube and instruments. It is a safe and highly effective procedure, preferable to irrigation due to significantly reduced risks and the ability to remove wax without pretreating with olive oil. This service is delivered by a British Society of Audiology accredited, ENT UK assured, CQC and HCPC registered practitioner.


Contact info

5.0

Excellent

TrustScore 5 out of 5

976 reviews

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5.0

All reviews

(976)

132 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Qulick

Qulick, efficient , with a pleasant manner

December 10, 2025
Somerset Ear Microsuction logo

Reply from Somerset Ear Microsuction

Pleased to have been able to help, thank you for this great review, kind regards Steve & Becky

Rated 5 out of 5 stars

Prompt

Prompt, efficient and courteous service.

December 10, 2025
Somerset Ear Microsuction logo

Reply from Somerset Ear Microsuction

thanks for the great review, glad we were able to help, kind regards Steve & Becky

Rated 5 out of 5 stars

ear wax removal

really great service very friendly staff did a first class job would recommend

December 10, 2025
Somerset Ear Microsuction logo

Reply from Somerset Ear Microsuction

Thank you for your kind review. Regards Steve & Becky

Rated 5 out of 5 stars

Really professional service

Really professional service. From booking to the actual procedure it was a great experience. Steve explained what was going to happen and put me at ease before starting. It was so quick and clean, no water or mess. Can’t recommend highly enough.

December 10, 2025
Somerset Ear Microsuction logo

Reply from Somerset Ear Microsuction

Thanks for such a glowing review, really appreciated, kind regards, Steve & Becky

Rated 5 out of 5 stars

Excellent

Excellent clinic

December 1, 2025
Somerset Ear Microsuction logo

Reply from Somerset Ear Microsuction

Thankyou for this great feedback, Kind regards, Steve & Becky

Rated 5 out of 5 stars

Ear wax removal

Easy booking, friendly helpful clinician, easily accessible surgery with easy parking.

December 10, 2025
Somerset Ear Microsuction logo

Reply from Somerset Ear Microsuction

Thank you for taking the time to leave this great review, kind regards, Steve & Becky

Rated 5 out of 5 stars

Quick and effective

Steve is really patient and explains everything. The prcedure is very effective.

December 10, 2025
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Reply from Somerset Ear Microsuction

Thanks for your kind words and great review, kind regards, Steve & Becky

Rated 5 out of 5 stars

Comfortable & effective

Very comfortable while Steve carried out the microsuction. Quickly noticed improvement in hearing in both ears.

November 24, 2025
Somerset Ear Microsuction logo

Reply from Somerset Ear Microsuction

Thank you for this fantastic review, glad to have helped, kind regards, Steve & Becky

Rated 5 out of 5 stars

Great experiece,Lovely man

Lovely man, friendly, gentle, explained everything he was going to do.

December 10, 2025
Somerset Ear Microsuction logo

Reply from Somerset Ear Microsuction

Thank you for your kind words, really pleased to have been of assistance, kind regards Steve & Becky

Rated 5 out of 5 stars

Excellent I can hear again

Steve was really helpful and knowledgeable and cleared my ears nicely thank you!

December 10, 2025
Somerset Ear Microsuction logo

Reply from Somerset Ear Microsuction

Thank you for this brilliant and kind review, kind regards Steve & Becky

Rated 5 out of 5 stars

Excellent

Very helpful, knowledgeable and professional service. Thank you!

December 10, 2025
Somerset Ear Microsuction logo

Reply from Somerset Ear Microsuction

Really pleased that we were able to help you out, thanks for the great review, kind regards, Steve & Becky

Rated 5 out of 5 stars

A very good service.

Steve is always very thorough and professional.
I've been to him many times and always very pleased with the result.

November 21, 2025
Somerset Ear Microsuction logo

Reply from Somerset Ear Microsuction

Thank you so much for taking the time to leave this brilliant review, always a pleasure to see you, kind regards Steve & Becky

Rated 5 out of 5 stars

A punctual and great service .

A punctual and great service .

December 10, 2025
Somerset Ear Microsuction logo

Reply from Somerset Ear Microsuction

Pleased we were able to help, thanks for this fantastic review, kind regards Steve & Becky

Rated 5 out of 5 stars

A positive experience

Steve made me feel very comfortable as am a wimp when it comes to anything medical related. The procedure was very fast and straight forward. Gave me after care advice and me ear is working again.

November 14, 2025
Somerset Ear Microsuction logo

Reply from Somerset Ear Microsuction

Glad we could help you and put you at ease, thanks for your brilliant review, kind regards, Steve & Becky

Rated 5 out of 5 stars

My experience with Somerset Ear…

My experience with Somerset Ear Microsuction was excellent. The staff were professional, gentle, and made the procedure quick and comfortable. I left feeling relieved and well cared for.

November 8, 2025
Unprompted review
Somerset Ear Microsuction logo

Reply from Somerset Ear Microsuction

Thank you for taking the time to leave this great review, glad to have been of service. Kind regards Steve and Becky

Rated 5 out of 5 stars

Hearing loss, due to wax buildup …

I booked to see Steve as I had hearing loss completely in one of my ears.
I had been putting drops in my ears and used spays etc. nothing seemed to work.
Steve checked my blocked ear and confirmed but also said the other ear was just as bad.
Steve explained everything that he was doing and reassured me every step of the process. My ears were so blocked, Steve spent ages trying to remove the compacted wax, after a time and using different techniques, my ears were completely unblocked,
Fantastic service, a great guy, will definitely be going back for check ups etc.

November 9, 2025
Somerset Ear Microsuction logo

Reply from Somerset Ear Microsuction

Thank you for this glowing review and your kind words. It was a pleasure to have seen you and to have been able to help. Kind regards Steve

Rated 5 out of 5 stars

Microsuction ear wax removal

I have seen Steve now several times
Over the last 2 or 3 years. The Appointment is always on time and
Does a great Job and very efficient .

October 9, 2025
Somerset Ear Microsuction logo

Reply from Somerset Ear Microsuction

Thank you for your regular custom and for this great review. Much appreciated. Kind regards Steve & Becky

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