Somerset Gas Reviews 3

Just before Christmas the heating system failed, and I was really worried we would have no heating for the holidays.
I contacted the office and Clare Manly, the office manager, answered my call.
She got an engineer out within a couple of days to check the system, which needed parts ordering. From there she was proactive in planing and communicating the best times to visit for repair work.
The engineers were very friendly and helpful and efficient, explaining what was wrong and how they were fixing it.
Result... Heating for Christmas and no need to cancel visitors. Excellent

We met Somerset Gas when introducing themselves to us and working together on a web design project. We have since used them for our annual boiler servicing and safety checks. They are reliable, prompt, tidy and polite. Highly recommend!!

Avoid. Charged £170 for two engineers to look at boiler that kept faulting. First engineer didn't do a thing and didn't rectify anything. We complained so they sent a second engineer out to rectify. Only they didn't sort the issue out either. But we're charge again for the second visit, which we disputed paying. Then they sent letters threatening debt collectors. Awful service, AVOID!