Something Different Wholesale Reviews 

3,480
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 308 reviews, reviewers overwhelmingly had a great experience with this company. Consumers consistently praise the fantastic selection of unique products, emphasizing that the items are always well-made, visually appealing, and perfect for retail businesses. Buyers also appreciate the efficient ordering process, noting that shipping is exceptionally fast and orders always arrive securely wrapped with great care. However, some customers also noted frustrating issues with delivery tracking information or experienced occasional unreliability from the designated courier services used for shipping. A few customers also mentioned receiving damaged goods, missing parts, or finding minor quality flaws in the items upon opening their parcels.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, praising the wide selection of items and competitive... See more

Delivery service

Users describe positive interactions with delivery_service, noting consistently fast and prompt shipping... See more

Quality

Reviewers mention positive feedback about quality, highlighting that items are well-made and arrive in... See more

Order

Customers had positive experiences with order, consistently praising the easy website navigation and... See more

Service

People report positive experiences with service, highlighting efficient support and quick delivery times.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely fantastic wholesaler for our small business. Delivery is quick. Prices are phenomenal. Everything is high quality. Our customers are always happy, especially therapy clients. Apart from nee... See more

Company replied

Rated 5 out of 5 stars

I've been a customer for years and have always found this company to be excellent. Problems are handled quickly and efficiently. Items are brilliant and are good selllers. Prices are reasonable. C... See more

Company replied

Rated 5 out of 5 stars

Always a huge range of lovely products at a wide range of price points. Something to suit every customer. Speedy delivery, any damaged items are credited or replaced, always a pleasure to get their pr... See more

Company replied

Rated 5 out of 5 stars

The company has lots of different gifts to suit lots of different tastes and you can order in small numbers which for a small gift shop is a benefit . Delivery is quick and everything well packaged... See more

Company replied


Company details

  1. Wholesaler
  2. Gift Shop
  3. Import Export Company

Written by the company

At Something Different Wholesale, we design, develop and supply wholesale giftware, homeware, accessories and decorative products to retailers across the UK, Europe and worldwide. We work with over 12,000 retailers globally, from independent gift shops to larger retail groups, offering a dependable wholesale service built around own-designed, exclusive product ranges, strong stock availability, competitive pricing and helpful customer support. With no minimum order, retailers can easily trial new gift ideas, refresh their ranges, and top up best-selling lines little and often. We currently offer over 4,000 wholesale product lines, in stock and ready to ship. In-stock orders are dispatched the same day, helping retailers keep shelves filled and trade without delays. For EU wholesale customers, we offer Delivery Duties Paid (DDP), meaning no customs paperwork, no unexpected charges, and straightforward delivery from the UK. Our wholesale ranges include homeware, garden accessories, small gifts, licensed artist collections, trend-led giftware and seasonal products, designed to help retailers grow their sales with confidence.

Written by the company

Dedicated Customer Support
Our experienced customer service team is on hand to help with orders, deliveries and any queries you may have
No Minimum Order
Our no minimum order policy allows you to trial new products, top up bestsellers, and buy in a way that suits your business.
Free UK Delivery on Orders Over £75
Wholesale orders of £75 or more qualify for free delivery to UK mainland addresses. *UK mainland only.
Same Day Dispatch On All Orders Placed By 1pm
In-stock orders placed by 1pm (monday to Friday) are dispatched the same working day for fast, reliable delivery.
EU Orders Delivery Duty Paid (DDP)
We handle customs clearance, duties and import charges, so your order is delivered straight to your door with no unexpected fees.
Own-Designed & Exclusive Products
Our products are designed in-house, giving retailers access to exclusive ranges not widely available elsewhere.
Trusted by 12,000+ Retailers Worldwide
We support thousands of independent retailers and retail groups across the UK, Europe and beyond.
In-Stock, Ready to Ship
Thousands of products held in stock, ready for fast dispatch when you need them.

Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 90% of negative reviews

Typically replies within 2 weeks

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4.8

All reviews

(3,480)

368 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Service

Fantastic service from start to finish. High quality products

June 1, 2026
Something Different Wholesale logo

Reply from Something Different Wholesale

Hi Karen,

Thank you for your kind words! We are so pleased to hear that you are happy with the service and products received from us so far.

The Customer Care Team

Rated 5 out of 5 stars

Excellent customer service and…

Excellent customer service and brilliant stock top quality 👌

June 3, 2026
Something Different Wholesale logo

Reply from Something Different Wholesale

Hello Kathleen,

Thank you for your great feedback! We’re delighted you’re happy with our customer service and the quality of our stock.

The Customer Care Team

Rated 5 out of 5 stars

The website was easy to navigate

The website was easy to navigate, plenty of items to choose from and a good variety of payment methods. Delivery was quick and my order was well packed. Highly recommend.

June 2, 2026
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Reply from Something Different Wholesale

Hello Adele,

Thank you for the lovely feedback and glowing recommendation! We’re so pleased you found the site easy to use and that your order arrived quickly and well packed!

The Customer Care Team

Rated 5 out of 5 stars

Top quality goods

Top quality goods. Amazing delivery time.

May 29, 2026
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Reply from Something Different Wholesale

Thank you so much for this 5-star review! We are so glad you loved the quality of the items received, and the speedy delivery.

The Customer Care Team

Rated 5 out of 5 stars

high quality products fast delivery

Very nice, high quality products.
Fast delivery to Germany. Only DPD did not send a tracking link beforehand. Only a notification on the delivery day.

May 27, 2026
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Reply from Something Different Wholesale

Thank you so much for your lovely feedback. We are delighted that you are happy with the quality of our products and the fast delivery. We’re sorry to hear about the tracking experience with DPD and appreciate you sharing this feedback; we’ll be sure to pass this on.

Thank you again for your support!

The Customer Care Team

Rated 5 out of 5 stars

Lovely items and very well packed

Lovely items and very well packed. Thank You

May 29, 2026
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Reply from Something Different Wholesale

Hi Vicki,

Thank you for the great review! It is so great to hear that you loved the items and that everything arrived well packed - this is so important to us. We hope to work with you again soon.

The Customer Care Team

Rated 5 out of 5 stars

Great products, fast delivery

Great products, good prices, fast delivery. Love this company for my small business

June 1, 2026
Unprompted review
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Reply from Something Different Wholesale

Hi Stacey,

Thank you so much for your kind words and wonderful feedback. We’re thrilled that you love our products, prices, and fast delivery. Your support means a lot to us!

The Customer Care Team

Rated 5 out of 5 stars

As a new business it seems super…

As a new business it seems super difficult to find wholesalers. SDW was super easy, quick delivery, great prices and love the products! Will be using again and again.

May 26, 2026
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Reply from Something Different Wholesale

Thank you so much for your lovely feedback! We’re so glad to hear you found us easy to use with quick delivery and great prices. We really appreciate your support and look forward to working with you again.

Wishing you all the best with your new business!

The Customer Care Team

Rated 5 out of 5 stars

Wax Burners

Straight forward to order. Fast delivery as always.
Items packed really well. All intact on arrival.

THANK YOU TO YOU ALL AT SOMETHING DIFFERENT.

Highly recommended.

May 18, 2026
Something Different Wholesale logo

Reply from Something Different Wholesale

Hello Lynne,

Thank you so much for your kind words and recommendation! We are so pleased to hear ordering was easy, delivery was fast, and everything arrived safely. Your continued support means a lot to us.

The Customer Care Team

Rated 5 out of 5 stars

Always a pleasure dealing with…

Always a pleasure dealing with Something Different. Great customer service and always happy to help.

May 21, 2026
Something Different Wholesale logo

Reply from Something Different Wholesale

Thank you so much for your kind words. We are so glad to hear that it’s always a pleasure dealing with us; providing high quality customer service is our top priority! We look forward to working with you again soon.

The Customer Care Team

Rated 5 out of 5 stars

Everything was great

Everything was great. From the communication with the support team to the shipping and the products themselves.

May 19, 2026
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Reply from Something Different Wholesale

Thank you for this fantastic feedback! We’re so pleased to hear that everything went smoothly. We really appreciate your support.

The Customer Care Team

Rated 5 out of 5 stars
Something Different Wholesale logo

Reply from Something Different Wholesale

Hello Eleonora,

Thank you so much for your kind words. We are thrilled to hear that you are happy with the products received, and that they arrive with you quickly!

The Customer Care Team

Rated 5 out of 5 stars

Great wholesalers

I have been buying from here for about 7 or 8 years now. My trusted wholesalers. Great customer service, prompt delivery , great seller

May 13, 2026
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Reply from Something Different Wholesale

Hi Marvin,

Thank you so much for this excellent review! We really appreciate your loyalty over the years, it means so much to be your trusted wholesaler. Delighted to hear you’re happy with our service and delivery and we look forward to working with you again soon!

The Customer Care Team

Rated 1 out of 5 stars

4 burners arrived broken

4 burners arrived broken and customer service won't reply or help me start the refund process. Maybe don't wrap them in paper 😭. Never buying from here again.

May 11, 2026
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Reply from Something Different Wholesale

Hello,

We are really sorry to hear about this and for the frustration caused. While our response was within our 24–48 hour timeframe, we completely understand it may have felt longer than expected, so thank you for your patience. We’re glad to see that we’ve now been able to resolve this for you and that a refund has been processed for the damaged items.

We also really appreciate your feedback on the packaging and will be passing this on to our team to help improve going forward.

If there is anything else we can assist with, then please do not hesitate to reach back out.

The Customer Care Team

Rated 5 out of 5 stars

Excellent

Excellent, we have been purchasing goods for a few years and to be honest never been disappointed in value for money and quality, delivery is really quick and great range of products.

May 15, 2026
Something Different Wholesale logo

Reply from Something Different Wholesale

Hi Jacky,

Thank you for your continued support over the years. We’re so pleased to hear that you have consistently been happy with the value, quality, and quick delivery. It really means a lot to us, so thank you for sharing this great feedback!

The Customer Care Team

Rated 5 out of 5 stars

Excellent wholesaler

Absolutely fantastic wholesaler for our small business. Delivery is quick. Prices are phenomenal. Everything is high quality. Our customers are always happy, especially therapy clients. Apart from needing more specialist holistic items from elsewhere, we use Something Different for 60% of our stock and more. Customer services are friendly and solve any issues or answer any queries promptly with a personal approach. Many thanks again from Little Love Arts.

May 14, 2026
Something Different Wholesale logo

Reply from Something Different Wholesale

Hi Natasha,
Thank you so much for your wonderful review and for trusting us to support your business! We’re delighted to hear that you are happy with our prices, quality, and service, and it’s fantastic that your customers love the products too. Your kind words mean a lot to us, and we truly appreciate your continued support.

The Customer Care Team

Rated 5 out of 5 stars

Quick service

Great service. Delivery as requested. Will definitely use again. Stock item are also great quality 👌

May 14, 2026
Something Different Wholesale logo

Reply from Something Different Wholesale

Thank you so much for your kind words! We're delighted to hear you were happy with the service, delivery, and quality. We really appreciate your support and look forward to working with you again soon.

The Customer Care Team

Rated 5 out of 5 stars

Excellent communication and brilliant…

Excellent communication and brilliant delivery

May 8, 2026
Something Different Wholesale logo

Reply from Something Different Wholesale

Thank you for your feedback! We're delighted to hear you were happy with our communication and delivery. We look forward to working with you again soon!

The Customer Care Team

Rated 5 out of 5 stars

Great products

Great products, easy to use website.
Never had a problem with delivery.

May 7, 2026
Something Different Wholesale logo

Reply from Something Different Wholesale

Thank you for your kind review Donna! We are so glad you’re happy with our products and found the website easy to use, and it’s great to hear delivery has always been smooth.

The Customer Care Team

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