Somfy Belgium logo
Visit website

Somfy Belgium Reviews 7

•
TrustScore 2.5 out of 5

2.4

Electronics Store
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Electronics Store

Contact info

2.4

Poor

TrustScore 2.5 out of 5

7 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

Non existing customer support

In 2025 Somfy decided to stop support for multiple installations in the Tahoma app. This was done without informing customers. Since then I am unable to control one of my Somfy sun blind installations. I have reported this to both Somfy Belgium and Somfy France. They simply acknowledged the problem without offering any solution. This week I wanted to remove one of the accounts linked to one of the installations to enable controlling at least one of them. Apparently removing an account takes an intervention from Somfy. So far they have done nothing. The customer support of this company is therefore pretty non existing.

February 25, 2026
Unprompted review
Show reviews in all languages. (7 reviews)

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look