Son de Flor Reviews 230

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Ethical and high quality brand. The two linen items I have are absolutely perfect and look so high quality! Arrived fast, safely and packaged using zero plastic! Incredible company 10/10 reccomend... See more

Rated 5 out of 5 stars

Our well water tasted of broccoli farts and hard boiled eggs. Then we got HidtoViv! Now our showers, taps, and faucets produce palatable fresh water for our enjoyment. The cost, even with future filte... See more

Rated 5 out of 5 stars

Everything I have ever gotten from Son de Flor has been absolutely stunning! It's almost exclusively all I wear now. I love their dresses (especially the Darcy dress!!) and all their skirts. Their new... See more

Rated 5 out of 5 stars

Great quality and lovely dresses. I've ordered three times already this year. The quality is great and after several washes the color stays the same. The order usually comes very fast (I'm inside EU),... See more

Company replied

Company details

  1. Women's Clothing Store
  2. Clothing Store
  3. Linens Store

Written by the company

Linen Clothes & Accessories. In times of rush and change, Son de Flor is silence and calm. Nature and home. Elegance and charm. All our garments are made from natural materials by loving hands and with every detail in mind, but most importantly, the way Son de Flor dresses make you feel. Beautiful. Confident. Special.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

230 reviews

5-star
4-star
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2-star
1-star

Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

I absolutely love my dress

I absolutely love my dress. I ordered the classic dress with long sleeves. The sizing guide was perfect and the dress fits beautifully. I feel wonderful in it. Beautifully made from a lovely linen. Thank you.

July 16, 2023
Son de Flor logo

Reply from Son de Flor

Hello!
Thank you for your kind feedback.
Your support means the world to us, and we promise to continue delivering exceptional garments that exceed your expectations!
With love,
Son de Flor Girls

Rated 5 out of 5 stars

Good quality clothing

Good quality clothing, well made.

July 16, 2023
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Reply from Son de Flor

Hello Janna,

Thank you for your kind feedback.
Your support means the world to us, and we promise to continue delivering exceptional garments that exceed your expectations!
With love,
Son de Flor Girls

Rated 5 out of 5 stars

Solution minded approach.

After some days of frustration due to return process, I recieved an e-mail from Son de Flor and what I can see is a true passion and trying to do the best for their clients. It might not always be easy to communicate, especially when the product is being transported around the world but your passion for the client is winning my heart. Thanks for your solution minded approach, it has strengheden my trust in you tremendously.

July 26, 2023
Unprompted review
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Reply from Son de Flor

Hello, Laura,

We are committed to continuously improving our processes to ensure a smoother and more seamless experience for all our customers ♥

Once again, thank you for your support and trust. We look forward to serving you again in the future ♥

With love,
Son de Flor Girls

Rated 4 out of 5 stars

nice cloth

nice cloth, qiuck delivery

June 18, 2023
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Reply from Son de Flor

Hello! Thank you for your review!

At Son de Flor, we strive to provide high-quality garments, and we're delighted to know that you were satisfied with the dress you received.

If there's anything else we can do to enhance your experience or address any concerns you may have, please don't hesitate to reach out to us ♥

With love,
Son de Flor Girls

Rated 5 out of 5 stars
Son de Flor logo

Reply from Son de Flor

Hello! Thank you so much for your review!

Your positive feedback means the world to us and serves as a great motivation for our team ♥

With love,
Son de Flor Girls

Rated 5 out of 5 stars

Just all over great, no complaints

The only thing that wasn’t 10/10 was the size recommendations, as I ended up going for a size that wasn’t recommended and fits me perfectly, but that is such an individual thing so I don’t want that to spoil the review:)

June 18, 2023
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Reply from Son de Flor

Hello! Thank you for your positive review and for choosing Son de Flor! Your feedback is truly appreciated.

We apologize if our size recommendations didn't quite match your personal preference, but we're glad to hear that you found the perfect fit despite that ♥

With love,
Son de Flor Girls




Rated 5 out of 5 stars

The Dress I've Been Dreaming to Buy!

I've been a fan of Son de Flor for a long time, but I wasn't in a financial spot to purchase one of the dresses until very recently. I'm so glad I did buy it. I love the fabric, the way it suits my curves perfectly and how versatile it is! I felt incredible the first time I tried it on, even with it still being very wrinkled from the journey! I love it so, so, so much, and I'm certain this is the first of many items I'll purchase from you in the future.

June 18, 2023
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Reply from Son de Flor

Hello! Thank you so much for your review!
It's a delight to know that Son de Flor dress has been the one you've been dreaming of ♥ It's wonderful to hear that the fabric of the dress has met your expectations.
At Son de Flor, we believe in celebrating all body types and creating garments that make you feel confident and comfortable in your own skin ♥
Your kind words and enthusiasm mean the world to us ♥

With love,
Son de Flor Girls

Rated 5 out of 5 stars

From skeptical to satisfied!! …

I was leery about ordering from this company because I first became aware of them from Instagram & they are located in Europe. I took a chance, used their sizing guide and have been absolutely thrilled with each purchase, how quickly they arrive which is close if not less than the specified date. Their customer service is absolutely top notch. I’ve had two custom made pieces ordered that took quite a bit of back and forth communication & all emails have been responded to in a short time even though they are 10 hours different then my time zone.
I love that the items are linen. Linen comes in different weights and the weight they use is a good quality, not light & flimsy. Yes linen wrinkles that’s the nature of the fabric. The colors they choose are very color saturated. I’m 1000% percent pleased with my items.

July 7, 2023
Unprompted review
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Reply from Son de Flor

Hello! Thank you so much for your wonderful and positive review!
Your satisfaction means the world to us, and we are genuinely thrilled to hear that you are 1000% pleased with your garments. It brings us joy to know that our linen dresses have met your expectations and have brought you happiness.
We look forward to serving you in the future and providing you with more wonderful experiences ♥

With love,
Son de Flor Girls

Rated 5 out of 5 stars

The perfect dress for me

I just received the mini black carmen dress. As I put on some weight recently due to health issues I didn't feel that comfortable anymore. I was looking for a dress that would hide all of my insecurities, look feminine and would be wearable for everyday. The dress I ordered turned out to be just that! I put it on straight from the box and didn't want to take it off anymore. Now I have a problem though, I want it in every colour:D I'm looking forward to the autumn colours to come in and I might have to order another one:D

July 6, 2023
Unprompted review
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Reply from Son de Flor

Hello! Thank you so much for your wonderful review! It's fantastic to know that our dress helped you feel comfortable and allowed you to embrace your femininity while still being suitable for everyday wear ♥
We're excited to let you know that we will be introducing new autumn colors soon. Keep an eye on our website or subscribe to our newsletter for updates on the latest additions to our collection. We hope you find even more dresses that you love and that make you feel fantastic ♥
Thank you for your continued support and for being a valued customer. We look forward to serving you in the future.

With love,
Son de Flor Girls

Rated 5 out of 5 stars

They have great customer service and clothing of course

They have great customer service. When I accidentally got my size wrong for a dress they got back to me right away. The clothing itself is comfortable and non synthetic. Which is a welcome change. I’ve never worn linen and it’s quite durable and comfortable for you to wear that allows your body to breathe. And it makes you confident as you go out in public despite it being formal in some eyes. They are on the more expensive side but since it comes from a small business that plants trees along with it being linen it makes it worth it to buy at least one of their garments.

June 19, 2023
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Reply from Son de Flor

Hello! Thank you so much for your fantastic review! We greatly appreciate your kind words and feedback regarding our customer service and clothing ♥
We truly appreciate your feedback and look forward to serving you in the future with more comfortable and sustainable garments.

With love,
Son de Flor Girls

Rated 5 out of 5 stars

LOVE your gender-fluid marketing…

LOVE your gender-fluid marketing campaign!

Thank you and continue to promote inclusivity and tolerance-- May I suggest Eddie Izzard, aka, Suzy, for a subsequent campaign? They'd LOVE your dresses <3

July 5, 2023
Unprompted review
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Reply from Son de Flor

Hello! We greatly appreciate your feedback ♥ At Son de Flor, we embrace diversity, inclusivity, and self-expression. Our intention is to create a space where all individuals can feel seen, respected, and represented.and welcomed.
We will certainly take your suggestion of featuring Eddie Izzard into consideration as we continue to explore diverse representation in our future campaigns ♥

With love,
Son de Flor Girls

Rated 1 out of 5 stars

Underwhelmed by basically everything…

Underwhelmed by basically everything about this company. Quality of goods is disappointing, customer treatment is poor, overall vibe is off. Wont be back.

June 19, 2023
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Reply from Son de Flor

Hello,
We're sorry to hear that you've had an underwhelming experience with our company. We strive to provide high-quality garments and excellent customer service, and we apologize if we fell short of your expectations.

We value your feedback and would appreciate more specific details about your concerns. Understanding the specific areas where we fell short would allow us to address them and make improvements. If there's anything in particular you would like to share or discuss, please let us know.

We're disappointed to hear that you won't be returning, but we respect your decision. We appreciate the time you've spent as our customer and apologize for any inconvenience or disappointment caused ♥

If there's anything else we can do to assist you or if you have any further feedback, please don't hesitate to reach out. We're here to listen and make sure your concerns are addressed.

With love,
Son de Flor Girls

Rated 5 out of 5 stars

The quality of the clothes is exactly…

The quality of the clothes is exactly what you expect and delivery has been quick every time. You can tell that the company is run by people that love what they do, it's a delight.

June 18, 2023
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Reply from Son de Flor

Hello! Thank you for taking the time to share your positive experience. Your support and feedback mean the world to us ♥
We're also thrilled to know that you can sense the passion and love we have for what we do. We are genuinely passionate about creating beautiful, comfortable, and sustainable clothing, and it brings us joy to share that with our valued customers like you ♥

With love,
Son de Flor Girls

Rated 5 out of 5 stars

Very quick and nice customer service

Very quick and nice customer service. Delivery was on time. Quality of the dress is top notch.

June 18, 2023
Son de Flor logo

Reply from Son de Flor

Hello!
Thank you for taking the time to share your positive experience. Your support and feedback mean the world to us, and we look forward to continuing to provide you with exceptional garments and customer service ♥

With love,
Son de Flor Girls

Rated 5 out of 5 stars

Great service

Great service, easy to navigate, a helpful virtual fitting room

June 18, 2023
Son de Flor logo

Reply from Son de Flor

Hello!
Thank you for taking the time to share your positive experience. Your support and feedback mean the world to us, and we look forward to continuing to provide you with exceptional garments and customer service ♥

With love,
Son de Flor Girls

Rated 5 out of 5 stars

Amazing quality

Amazing quality! Comfortable, sturdy, and flattering. Not to mention the amazing customer service!

March 1, 2023
Unprompted review
Son de Flor logo

Reply from Son de Flor

Hello!
Thank you for taking the time to share your positive experience. Your support and feedback mean the world to us, and we look forward to continuing to provide you with exceptional garments and customer service ♥

With love,
Son de Flor Girls

Rated 5 out of 5 stars

Very satisfied with my purchase

Great products made of beautiful, sophisticated designs and qualitative, long-living linen material. You can easily combine the garments with clothes of different styles. The prices are, well, let's say you might have to save up a bit but they are totally fair considering what your purchase will do. Very eco-friendly and inclusive company, which makes you want to buy more and change your wardrobe into a slow fashioned and sustainable one. Also, the virtual fitting room was accurate for me. This is very helpful if you have not enough money to reach the free shipping of 300 € at a time; and the shipping fee is more than 10 € (Lithuania to Germany). Payment was easy and delivery was fast (sent the morning after payment in the night, shipment tracking, received within a week). The packaging was safe for my dress, easy to open and not wasteful. Finally, I would like to mention that the newsletters are very nicely written including information how to handle your garments as well as how to wear them, and that the community on instagram gives great inspiration for your style. My purchase was totally worth it and I will buy more in the future!

May 17, 2023
Rated 2 out of 5 stars

Beautiful Fabric but Poor Craftsmanship

I really like the fabric and the silhouette of the Son de Flor dresses and skirts. But with almost all items I order, there is some kind of issue due to bad craftsmanship.

I own 5 dresses and 1 skirt from past orders. I have ordered 4 more items that I sent back after having examined them.

Here is my experience with Son de Flor so far:
- On 4 of the items I ordered so far, the hemline is uneven with differences of up to 5cm. This is especially obvious because of the white lining.
- I have 4 items with buttons. On 3 of those items (Classic Dress, Classic Skirt, Carmen Dress) at least one button fell off on the first wear. I had to re-attach it.
- The waist circumference of the Classic Skirt can vary by about 5cm for two skirts of the same size within the same order.
- After wearing the Classic Skirt twice, the zipper seam became undone, so that I had to redo it by hand.
- On a Carmen Dress that I ordered and returned, the waist seam was so sloppily finished that it was already coming loose when I took the dress out of the package. On the same dress the fabric on the sleeve got caught while surging the seam allowence.

While the linen fabric used for these garments is beautiful, I expect better quality for clothing in this price range.

Other PROs and CONs:
PRO:
- lovely packaging
- both the skirts and dresses have pockets
- lovely little notes in the pockets

CON:
- you pay the shipping if you want to return items (expensive, because Son de Flor is located in Lithuania)

May 18, 2023
Son de Flor logo

Reply from Son de Flor

Hello Hanna,

Thank you for taking the time to share your feedback and your experience with Son de Flor garments. We appreciate your kind words regarding the fabric and silhouette of our garments. However, it breaks our hearts to hear about the issues you encountered with the craftsmanship of some of our garments.

We strive to maintain high standards of quality in our products, and it is disappointing to hear that your orders did not meet your expectations. We apologize for any inconvenience or frustration caused by uneven hemlines, buttons falling off, variations in waist circumference, undone zipper seams, and sloppy finishing. This is not the level of quality we aim to deliver to our customers.

We take your feedback seriously, and we will address these issues with our production team to ensure that the craftsmanship meets our strict standards. We appreciate your honesty in bringing these matters to our attention.

Regarding your comments on shipping costs for returns, we understand that the expense can be a concern, especially when returning items from outside Lithuania. We constantly evaluate our policies to provide the best possible customer experience, and we will take your feedback into consideration for future improvements.

If there is anything we can do to rectify the situation or assist you further, please do not hesitate to reach out to our customer support at info@sondeflor.com.

We hope to have the opportunity to provide you with a better experience in the future ♥

With love,
Son de Flor Girls

Rated 5 out of 5 stars

Quick delivery and a very good quality…

Quick delivery and a very good quality dress. Definitely worth the price. I want more.

May 18, 2023
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Reply from Son de Flor

Hello Nydia,

We're thrilled that you found our dress to be of great quality and worth the price. Your satisfaction means a lot to us ♥

Thank you for choosing Son de Flor!

With love,
Son de Flor Girls

Rated 5 out of 5 stars

Beautiful well made dresses

Beautiful well made dresses. The virtual fitting room is good, take your measurements, adjust it and look at the dimensions of the garments. My body shape means I fit different sizes in different styles. Everything I have gotten is very pleasant to wear and I get a lot of compliments. Customer service interactions have been top notch. They have earned my support and following, I recommend them.

May 19, 2023
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Reply from Son de Flor

Hello Lyndsay,
We're thrilled that you find our dresses well made and that the virtual fitting room has been helpful for you in finding the perfect fit.
We're honored to have earned your support and recommendation. If there's anything else we can assist you with, please let us know ♥

Thank you for choosing Son de Flor!

With love,
Son de Flor Girls

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