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Rated 5 out of 5 stars

I have been super grateful for stumbling across Songbay since doing so back in August of 2013. Since then I have sold/licensed 50 songs to artists/music executives around the world. The fact that they... See more

Company replied

Rated 1 out of 5 stars

Joined songbay about a month ago and to be honest, it was pretty disappointing. Nearly all the Music Industry contacts are none existent, outdated. Information I can easily find myself on google. It... See more

Company replied

Rated 1 out of 5 stars

Have just signed up to this site, cannot do anything, uploading is a joke, including profile picture, try to contact them via their "contact us" page, an even bigger joke, type in any problem and it c... See more

Company replied

Rated 5 out of 5 stars

I am a session singer and I've worked with Songbay on numerous songs for their lyric-to-song service. I've really enjoyed working with the team each time. They compose catchy and listenable tracks whi... See more

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3.8

Great

TrustScore 4 out of 5

48 reviews

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1-star

Replied to 50% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Protecting my work was something I…

Protecting my work was something I always put off because the legal side of things felt so daunting and expensive. Songbay made the whole protection process so straightforward that I felt silly for waiting so long. Having that official timestamp on my uploads gives me a level of confidence I never had when just sharing links privately. It’s a vital service for any songwriter who is serious about their career. Now I can share my demos without that nagging worry in the back of my mind.

February 20, 2026
Unprompted review
Rated 5 out of 5 stars

Being a fulltime freelancer in the…

Being a fulltime freelancer in the music world is tough enough without platforms taking a massive chunk of your sales.
I’d been using a few other marketplaces for my library music, but between the fees and the hidden costs, I was barely seeing any profit at the end of the month. It felt like I was working for the platform rather than myself.
Switching over to this site was the best business move I’ve made this year. The zero commission model sounded too good to be true at first, but it’s completely legit. I pay my monthly sub and that’s it every penny from my sales goes straight into my gear fund.
The dashboard makes it dead easy to track which tracks are performing well, too. I’ve noticed that my motivation to upload more content has skyrocketed because I know I’m actually getting the full value of my work. My monthly income from licensing has already increased by about 30% since the move.
It’s just a much fairer way of doing things for independent creators.
No corporate bullshit, just a solid system that respects the artists hustle.

February 11, 2026
Unprompted review
Rated 5 out of 5 stars

The support team here deserves a raise

The support team here deserves a raise! I messed up my upload details and thought I'd lost my timestamp. Emailed them in a panic on a Sunday, expecting to wait days. They got back to me within the hour and fixed it for me. You just dont get that level of care anywhere else.

February 1, 2026
Unprompted review
Rated 1 out of 5 stars

Rubbish

Have just signed up to this site, cannot do anything, uploading is a joke, including profile picture, try to contact them via their "contact us" page, an even bigger joke, type in any problem and it can't find any of them. They don't even have a cancellation page, so, if you do read these reviews, get back to me via my email as I want to cance my subscription.

June 29, 2025
Unprompted review
SoulFaze logo

Reply from SoulFaze

Hörmətli cənab Lenqdon,

Rəyiniz üçün təşəkkür edirik. Bununla belə, şərhinizdə başqalarını yanıltmaq və həm şirkətimizin, həm də platformamıza etibar edən minlərlə sənətçinin reputasiyasına ədalətsiz şəkildə xələl gətirmək riski daşıyan ciddi faktiki qeyri-dəqiqliklər olduğu üçün biz açıq və açıq cavab verməliyik.

Rəyiniz aşağıdakı əsaslara görə böhtan xarakterlidir:
1. Siz heç bir ləğv variantının olmadığını iddia edirsiniz — bu yanlışdır. Heç bir əlaqə yoxdur — ləğvetmə linki istifadəçi panelində "Hesab bölməsində" aydın şəkildə mövcuddur.
2. Dəstək sorğunuza cavab vermədiyimizi bildirirsiniz — bu yanlışdır.
3. Bazar günü axşam tam geri qaytarılması və hesabın bağlanması da daxil olmaqla ətraflı, peşəkar, nəzakətli cavab almağınıza baxmayaraq, Siz bizi zəif xidmətdə ittiham edirsiniz.
4. Sizin “zibil” və “zarafat” şərhləriniz – heç bir sübutla dəstəklənməyən böhtan xarakterli təhqirlərdir.
5. Siz bizim platformamızın işləmədiyini nəzərdə tutursunuz, lakin siz onun xüsusiyyətlərindən heç vaxt istifadə etməmisiniz və ya təcrübəniz olmayıb.



Thank you for your review. However, we must respond clearly and publicly, as your comment contains serious factual inaccuracies that risk misleading others and unfairly damaging the reputation of both our company and the thousands of artists who rely on our platform.

Your review is defamatory on the following grounds:

1. You claim there is no cancellation option — this is false. There are no tie-ins— the cancellation link is clearly available in the 'Account section' of the user dashboard.

2. You state that we did not respond to your support request — this is false. we responded to you within two ours on a Sunday evening, outside of our normal working office hours.

3. You accuse us of poor service — despite receiving a detailed, professional, courteous reply on a Sunday evening, including a full refund and account closure.

4. You comments of "rubbish" and “a joke” — are defamatory insults unsupported by any evidence.

5. You imply our platform does not function — yet you never used, nor had any experience of its features.

All your remarks are untrue.

The only communication we received from you was discourteous and vague. You gave no detail of your issue beyond:

“What a joke of a so-called company. Only joined today hoping for some joy, but the site won't let me do anything.”

This was followed shortly after by a one-word insult: “Cowboys.”

Even so, we took your message seriously, responded promptly and respectfully, ensured your membership was terminated, and refunded your payment in full.

While we welcome genuine feedback, Trustpilot exists to reflect honest user experience, not to host inaccurate or slanderous remarks.

We also note that your Trustpilot review history includes many similarly negative comments, often using the same dismissive language.



Rated 5 out of 5 stars

A good place to display and track your songs

Easy to post lyrics for sale, and it's a neat place for micro-artists like me to store and keep track of their material. Some of my specific songs show up in Google search results, as does my page. They make custom live recordings from AI generated songs, at subsidized rates. They take care in this song conversion process, and the tracks I've had converted, were excellent. Email communications have many typos, I assume this is from using AI in replies, or for some other reason.

In regards to the common complaints in other reviews-

1. Registering (1) song with the U.S. Copyright office, costs over $200. ALL of your songs can be registered with Songbay for about $80 a year. So regardless of what you think of the validity of the copyright protection offered, you can have certificates and documentation for up to 50 songs, for 2 years, for the price of (1) through the U.S. Copyright office. If you only have 1 or 2 songs to protect, simply pay and register those with the Copyright Office. If you are a income earning, commercial artist, you wouldn't be posting your stuff here at all, and then the validity of the certificates is a moot point.

2. If no one is buying your songs, that is not Songbay's fault. I have about 40 tracks on there, and have yet to sell any lyrics. That could simply be because of the absurd volume of available lyrics and finished songs in the world (Spotify gets around 100,000 song submissions PER DAY, and some say that figure is closer to 500,000 now with AI), and not necessarily due to Songbay.

Overall, Songbay delivers what I expected to get out of it, and the live song conversions are the best, and most useful feature.

May 15, 2025
Unprompted review
Rated 3 out of 5 stars

The problem with songbay is that they…

The problem with songbay is that they not only remove your music if
a subscription expires which ok maybe you can wear but the so-called copyright disappears too. This doesnt seem an appropriate way to copyright then.

In response to the reply I can only say copyright protection does require ongoing vigilance but it remains a poor man's copyright if it depends on subscription and us in fact not legally copyright protection at all. I use copyright house for copyright and it is permanent and unlimited. I was looking to copyright with songbay but having checked up and saw if was not permanent and therefore illusory I decided to use a trusted one instead. It is good though that you recognize the gap and plan to fill this and of course you are entitled to charge for the service, but the idea of temporary copyright is absurd and not legal copyright at all.But I'm glad you are updating your service.

May 13, 2025
Unprompted review
SoulFaze logo

Reply from SoulFaze

Hi Dean, thank you for raising two important points.

Copyright:
Our current system is designed to prevent misuse—for example, someone joining briefly, having us copyright their entire catalogue (a considerable administrative task), and then cancelling their subscription immediately after.
In our view, copyright protection is not a one-off event, but an ongoing service. Much like musical insurance, it ensures your work remains protected long-term—and at our prices, we believe it offers excellent value.

That said, we are very flexible. We regularly support users facing genuine hardship by pausing their subscriptions while continuing to protect all their work. We try our best to help wherever we can.

Excitingly, we’ll soon be launching a brand-new copyright service—completely unique, even by global standards. It will allow songwriters to protect their work in perpetuity, without needing an active Songbay subscription. Watch this space!

Publishing:
On your second point—if a user cancels their subscription or closes their account, they remove our permission to publish their work. This is a legal obligation, not a policy decision. As such, we must remove the music from public view.

Thanks again for your feedback, and we wish you every success with your songwriting.

—The Songbay Team

Rated 5 out of 5 stars

Awesome service

Awesome service, they copyright all my songs at a fraction of the cost of other companies. Love their collaboration feature- ( currently in Belgium recording with a producer who I’ve met through Songbay) - thanks

May 31, 2023
Unprompted review
SoulFaze logo

Reply from SoulFaze

That’s great to hear. Enjoy the recording and please send us a copy when finished! Best Songbayteam 👍

Rated 5 out of 5 stars

Expert Help and Advice

With expert help and advice, Songbay is a brilliant organisation for breaking into the world of lyric and songwriting, along with selling works, collaborating with others and getting your work onto the relevant platforms. When I've sought advice or help, it was given willingly and was clearly backed by a wealth of knowledge and experience in the industry.

May 21, 2023
Unprompted review
SoulFaze logo

Reply from SoulFaze

Hi Andy, thank you for the review. We are really happy that you are getting so much out of Songbay, that you are appreciating and taking advantage of all our features. Good luck with the continued journey of getting your lyrics and songs out into the world-we’re always here to help you as best we can!
Songbayteam 👍

Rated 1 out of 5 stars

Joined songbay about a month ago and to…

Joined songbay about a month ago and to be honest, it was pretty disappointing. Nearly all the Music Industry contacts are none existent, outdated. Information I can easily find myself on google. It might work for some, but it certainly didn't work for me.

February 16, 2023
Unprompted review
SoulFaze logo

Reply from SoulFaze

Hi Michael
Thanks for your review.
The area you refer to is not even remotely a major feature of Songbay (and is due to be removed as of next week). If you are looking for music industry contacts, we would recommend someone like ‘The Unsigned Guide’- cheers

Rated 5 out of 5 stars

I've just been to the Sanremo music…

I've just been to the Sanremo music festival (Italy), having met up with a Songwriter whom I met and collaborate with at Songbay-such a fantastic experience- thanks to the people at Songbay for making this happen!

February 9, 2023
Unprompted review
SoulFaze logo

Reply from SoulFaze

That’s Amazing to hear Dane- well done you!

Rated 5 out of 5 stars

Luv you team!

Luv you team!
Another sale! Such a great home for my songs
Luv the new collaboration zone too- xx

January 30, 2023
Unprompted review
SoulFaze logo

Reply from SoulFaze

Hi Valery, thanks for the review, and great to hear of your latest sale! Best Songbayteam :)

Rated 5 out of 5 stars

Songbay Exceed Expectations

Teh people at Songbay are professional, experienced and enjoyable to work with. They have worked with me to produce an album, an EP and some standalone songs from the lyrics and ideas I provide. They have never let me down, and definitely go the extra mile to ensure that what is produced is of great quality that exceeds my initial expectations.

November 1, 2022
Unprompted review
SoulFaze logo

Reply from SoulFaze

Hi Pev- Thanks for the review, it’s always an absolute pleasure to work with you! Best Songbayteam 👌

Rated 5 out of 5 stars

What a fantastic company

What a fantastic company! Thank you so much guys! I have sold couple of my songs on Songbay in 2020 lockdown and to be honest that was what kept me going during that horrid time. Last year I discovered something very exciting here on Songbay - collaboration zone! Teamed up with a cool lyricist. Guess what? Sold our first song in 2023 - what great new year present!
Not to mention few new friends I've found here. Keep up your great work guys!

January 6, 2023
Unprompted review
Rated 5 out of 5 stars

The Best!

I been using Songbay for several months. I’ve hooked up with some great songwriters and love their copyright features.
Any time i have needed help, the team have been just great. The staff themselves are all musicians and songwriters, which is reassuring these days!

January 11, 2023
Unprompted review
Rated 4 out of 5 stars

Good for songwriters

A good service for songwriters. I use them for copyrighting my lyrics. The collaboration features seem very interesting. I hope to get this up and running soon
Good customer service support.

January 9, 2023
Unprompted review
Rated 5 out of 5 stars

Songbay is a very professional and well…

Songbay is a very professional and well run organization. Prompt review of lyrics, great Song to Lyric service. The band has produced two songs for me in the past month. Both exceeded expectations in every respect. I’m brand new to this and appreciate the time and attention given to my lyrics and helpful suggestions to make me a better lyricist.

January 1, 2023
Unprompted review

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