Product Distribution Limited Reviews 60

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, professionalism, and pleasant demeanor, often highlighting their willingness to go above and beyond. The delivery service is frequently described as efficient, timely, and careful, with many appreciating the drivers' efforts in placing appliances exactly where desired and removing old units and packaging. People are very satisfied with the overall service, noting the ease and quality of their experience, and are happy with the products received. However, some customers were confused about the company's identity, as the review slip or card often stated "Product Care Limited," leading to uncertainty about whether they were reviewing the correct business. Additionally, a few people mentioned concerns about the delivery of large and heavy items, specifically fridge freezers, and the challenges associated with a single driver handling such items alone.

What people talk about most

Staff

Users describe positive interactions with staff. Customers consistently praise the politeness, helpfulness,... See more

Delivery service

Customers had positive experiences with delivery service. Many reviewers praised the delivery drivers for... See more

Service

People report positive experiences with service. Customers consistently praise the efficiency, friendliness,... See more

Product

Customers consistently note positive experiences with product delivery and installation. Reviewers praise the... See more

Based on these reviews

Rated 5 out of 5 stars

Great delivery by Adam and Dimitri this morning. Came at the arranged time, sent a text ten minutes before arrival to ensure we were ready. Unpacked the large fridge freezer and placed it exactly w... See more

Rated 5 out of 5 stars

Never have we had such a delightful and helpful delivery driver as Big Reecey. He truly was a hero in assisting me, a disabled customer and even though he had gotten slightly behind hand probably with... See more

Rated 5 out of 5 stars

The two people (Jean & Dimitri) were excellent, very professional, helpful and pleasant. They fitted new washing m/c exactly where I asked, removed all packaging and the old machine. All done quickly... See more

Rated 5 out of 5 stars

Not sure if this is the right site but it’s the only one that comes up for product care limited. The technician Ash was great. He gave me a pre call 15 minutes before he arrived which was great! He wa... See more


Company details

  1. Lighting Wholesaler

Written by the company

Lighting Wholesaler


Contact info

4.8

Excellent

TrustScore 5 out of 5

60 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Steve and Jay

Very happy with the service I received. Very pleasant and helpful. I wish more delivery drivers were like them.
Thank you Steve and Jay your a credit to your company.

January 27, 2026
Unprompted review
Rated 5 out of 5 stars

Great delivery from Alistair and Kyle

The card says product Care Limited so I hope this is the right firm. Alastair and Kyle were great. They were really helpful and they took away the old broken washing machine and left the new one exactly where I wanted it. They were very efficient and courteous.

November 19, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Ash phoned ahead giving his ETA. Arrived on time. Friendly, courteous and helpful taking the wrapping having checked the machine for damages, dents or scratches. Couldn’t ask for better service. Thank you.😃

November 3, 2025
Unprompted review
Rated 5 out of 5 stars

Delivery of Washer dryer machine

Not sure if this is the right site but it’s the only one that comes up for product care limited. The technician Ash was great. He gave me a pre call 15 minutes before he arrived which was great! He was super friendly and bubbly and removed our old machine as well as installed our new washer/dryer very efficiently! :)

October 30, 2025
Unprompted review
Rated 5 out of 5 stars

Not sure if this is the right site to…

Not sure if this is the right site to review product as card states Product Csre Limited.
What a fantastic service provided by Karl and Mark.
They rang to say they were ahead of schedule and would be here early which was much appreciated.
The plug for my replacement drier was in a difficult place to reach but with a little working out, they managed it easily.
Very polite and courteous, left my home clean and tidy and endured product was in working order. Very happy either way the service they provided. Thankyou

October 25, 2025
Unprompted review
Rated 5 out of 5 stars

Liam R and Aaron T were great

Liam R and Aaron T were great. They were a Very polite and helpful pair of lads. They foned me 30 mins before they arrived and they unpackaged my new washer dryer and took the packaging away for me. In all the years I have had kitchen appliances nobody has ever done that. They made my day. Thanks again lads!

October 16, 2025
Unprompted review
Rated 1 out of 5 stars

Single crew delivery!!!

Fridge freezer delivered this morning by 'Big Reecy' lovely man and really helpful but how is the delivery of a fridge freezer a one man job!!! Had I not been able to help it would have been almost impossible for Reecy to get it into the kitchen. Not only is it a struggle for one man but must be a health and safety issue trying to maneuver such a large and heavy item alone.

October 13, 2025
Unprompted review
Rated 5 out of 5 stars

I had my new fridge freezer delivered…

I had my new fridge freezer delivered today and couldn’t be happier with the service. Benjamin and Dennis were absolutely fantastic – professional, polite, and very efficient. They arrived right on time, handled the appliance with great care, and made sure it was set up exactly where I wanted it.

They were also very considerate in my home, making sure not to knock or mark anything. It really made the whole process stress-free and easy.

Huge thanks to Benjamin and Dennis for such excellent service – they are a real credit to the company!

September 22, 2025
Unprompted review
Rated 5 out of 5 stars

On time delivery

Just like the other reviews I hope this is the right company, as card states product care limited.

Delivery was on time, easy to track.
Mantas and his colleague was very careful and professional with delivering my America style fridge freezer.

September 6, 2025
Unprompted review
Rated 5 out of 5 stars

Product Care Limited

Card says Product Care Limited but I am hoping this is the right page as couldn’t find one with that name. On the upside I had Mantas deliver my new tumble today and he was so kind and put it exactly where I wanted it. Thank you:)

September 5, 2025
Unprompted review

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