Sonic Dental Reviews 

A1 product & service

This is a great little machine ! It cleans very easily and quickly. My daughter has been asking for one since Christmas to clean her retainer. She says it’s great !

I do like my sonic Go (I bought it to be able to travel easily with my invisalign braces) I have only used it once as I haven't needed to use it - while at home I use a large plugged in sonic & water cleaner, but this is nice and small. I do prefer to use a larger one with water for more thorough cleaning, but his was very useful to pop my braces in at a wedding recently, and know they were germ free, and not need a cable of any kind and just slipped it in a pocket. It's a little noisy, but easily covered with the band music, and not an issue.

Excellent. Good for clean my Invisilign. Fast and easy. Really recommend

Just bought the sonic dental and I love it, cleans really good good size aswell well priced, couldn't do without it now.👍

Loved this product! Left my retainers and gumshield extremely clean after just one use. My retainers are no longer cloudy, instead they are completely clear and look brand new. My gumshield also looks and feels fresh.

Nice piece of equipment that leave my prothesise very clean and nice. It leaves a nice fresh feeling once put back in my mouth and I feel a fresh breeth

Works perfectly

This device helps me clean my retainers quickly in the morning while I brush my teeth, which saves me a lot of time getting up in the morning. The instructions are easy to follow and make sense, and the device easily gets rid of things stuck in my retainers.

They have the best products including their retainer cleaner! It’s changed the game for me!!

I purchased the Sonic Pro Ultrasonic Cleaning Pod along with the Sonic cleaning tablets for my night guard, and I have been very pleased with the results.

I use half a tablet with the Sonic Pro pod every day, and my night guard feels fresh and clean after every cleaning cycle. The combination does an excellent job of removing buildup and keeping the appliance feeling like new.

Recently, I was out of town and forgot to bring the cleaning tablets with me. I only had the Sonic Pro pod, so I used a small amount of dish soap instead. The Sonic Pro pod still did an impressive job cleaning the night guard, which speaks to the effectiveness of the ultrasonic cleaner itself. However, I did not like the lingering smell of the dish soap, and the overall result did not feel as fresh as when I use the Sonic cleaning tablets.

When I use the Sonic cleaning tablets, my night guard feels as fresh and clean as if I had just brushed my teeth. Based on my experience, I highly recommend using the Sonic Pro pod together with the Sonic cleaning tablets. The combination works exceptionally well and makes a noticeable difference in keeping dental appliances clean, fresh, and comfortable to wear.

My Sonic Pro pod was delayed by nearly two months before it was posted. However, when I got past the AI customer service bot and was in contact with an adviser, she was very helpful in explaining the reason for the delay and added a box of cleaning tablets for free as a goodwill gesture. The pod itself is a bit noisier than I expected but works well and saves me time cleaning my Invisalign trays.

My final update, no matter what they edit their response to say:

Now they have resorted to saying I'm lying. I have the email with the exact quote I mention below. Literally says "in exchange" with regards to removing the review. They've also edited the part of their response saying they have confirmed I was completely removed from their systems, now it only calls out "marketing systems" instead. That's just shady and dishonest.

Update 20 Jun 2026: After trying to bribe me to remove my review, they continue to send me emails, even though I have been "completely removed" from their systems (according to their reply below, and emails to me). Unbelievable.

They actually gave me some free tablets to say sorry, which I would have appreciated and updated to a 2 or 3 star review (because it shows they take it seriously)... except they also tried to explicitly bribe me:

"We kindly ask as well if there's any chance you'll consider removing the online review. In exchange, we will send a free water flosser along with your free box of cleaning tablets."

And now I keep getting marketing emails. The latest was to receive an entry to "Win a $250 / £200 Amazon voucher!", also in exchange for a review.

My original review and notes:

Yet another company that sends you spam when you uncheck the marketing emails box. Don't give them your details if you care about your inbox. Sure, it's only be one so far, but it's within a week of my order. Shameless.

I emailed about having my details removed, and got a literal AI response. Absolutely disgusting.

Also, to their reply below, referral program emails ARE marketing emails. Also, I had an auto-reply to say it will be 1-2 days. Then Gary the supposed "AI Customer Success Manager" sent me an email about how seriously they take the issue. That's yet another email I didn't need. I repeat: these guys don't respect your inbox. If only they took customer preferences as seriously as they take bad reviews.

Good after customer service

I’m so glad I’ve made the investment in this easy to use product. Also, I’m glad I can be assured of a good clean of my retainer each day.

After the very first use of my new Sonic Pro ultrasonic cleaner device, I was immeasurably impressed with the change in how my 18 year old retainers looked and smelled. The easy to use device saves valuable time trying to clean my retainers with a brush and toothpick. Thank you for your amazing product!

The company is easy to communicate with; however, after more than a week, I'm still waiting for my cleaning tablets to be delivered. Disappointing; which is why I didn't rate 5 stars.

I recently contacted Sonic Dental as unfortunately I had lost the charging cable for my Sonic Pro and wanted to ask where and how I could obtain a replacement.

I received. a reply from Grace and was very surprised when she confirmed that she had arranged for a free replacement charger to be sent to me!

Now that's what I call great customer service!

Excellent experience yet again with Sonic dental.
They’re doing great with their products and offers.
Superb customer service and they have a great team of professionals who are willing to help with any issues.

I had a great experience with Sonic Dental. When my unit unexpectedly broke, their customer service agent, Grace, responded quickly and professionally to resolve the issue - a new unit was shipped out straight away. She was knowledgeable, communicative, and made the entire repair process smooth and stress-free. It’s clear they truly care about their customers and stand behind their products and service. Highly recommend Sonic Dental for both their quality equipment and outstanding customer support!