Sonic Dental Reviews 

700
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 471 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product's effectiveness, noting its ability to thoroughly clean and sanitize various dental appliances like aligners, mouthguards, and retainers, often making them feel and look like new. Reviewers also highlight the ease of use and convenience, appreciating quick cleaning cycles and compact designs suitable for daily routines and travel. The company's service and delivery are frequently commended for being fast and efficient, with many customers receiving orders promptly. However, some customers noted issues with delivery, experiencing significant delays and poor communication regarding shipping updates. A few people also mentioned that while effective, some stubborn or long-standing stains on older appliances might require additional effort or may not be fully removed.

What people talk about most

Product

Customers had positive experiences with product, finding it quick, easy to use, and highly effective for... See more

Quality

Consumers find quality to be positive, with many expressing satisfaction with the cleaner's ability to make... See more

User experience

People report positive experiences with user experience, consistently highlighting the ease of use and... See more

Delivery service

Clients share positive opinions on delivery service, with many reviewers praising the quick and prompt... See more

Service

Reviewers highlight positive aspects of service, consistently praising its promptness, helpfulness, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My sonic dental cleaner has been pivotal on my Invisalign journey. I feel so much confidence in every clean knowing that the UV light is killing any potential bacteria that could harm my teeth. It’s q... See more

Rated 5 out of 5 stars

After 6 months of scrubbing aligners I discovered Sonic Odyssey. What an absolute game changer! Instead of laborious cleaning with a toothbrush I just pop them in the pot and 5 minutes later they’re r... See more

Rated 5 out of 5 stars

Sonic dental delivered their product promptly and in great condition with easy to understand instructions. Their product does exactly what they claim it does. My mouthpiece for sleep apnea has never... See more

Rated 5 out of 5 stars

Before I purchased the Sonic Go Obsidian I was cleaning my aligners daily with tablets and brushing. I never felt they were really clean. I researched ultrasonic machines and this one was hands down t... See more


Company details

  1. Dental Supply Store
  2. Beauty Product Supplier
  3. Cosmetic Dentist
  4. Cosmetics Store
  5. Health and Beauty Shop

Written by the company

Sonic Dental is driven by a simple mission: to make your Dental Appliance journey as simple, hygienic, and hassle-free as possible. Our world-class team developed the Sonic Pro, featuring our patent-pending cleaning technology. This innovative device combines a dual-action 43,000Hz ultrasonic cleaning mechanism with U.V-C light technology to clean and sterilize your dental appliance at a microscopic level. With over 500,000 Sonic Pros sold globally, we are committed to delivering high-quality products and exceptional customer support. All of our electrical products come with a 1-Year Warranty for peace of mind and we have a dedicated, full-time customer support team to help answer any questions you may have. Our dedicated team, including dental professionals, is constantly innovating to bring you the next breakthrough in dental appliance care. We’re excited to continue enhancing your experience with cutting-edge solutions. Any questions? Just ask!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

700 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 57% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(700)

468 reviews in the last 12 months

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Rated 5 out of 5 stars

I love my ultrasonic dental appliances…

I love my ultrasonic dental appliances cleaner. Very easy to use, quiet and gives a really good clean in it's 3 or 5 min setting. I use it chemical free most days.
Also looks really modern, compact and attractive to the eye on my vanity top so never put it away!

May 14, 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommend Sonic

Sonic dental delivered their product promptly and in great condition with easy to understand instructions. Their product does exactly what they claim it does. My mouthpiece for sleep apnea has never been cleaner or fresher except when it was brand new! It's super easy to use and requires no special water or equipment. Highly recommend!

May 21, 2026
Unprompted review
Rated 4 out of 5 stars

Great support in Invisalign journey

We have ordered one if the products, that was delayed in delivery due to huge demand in the market. However the company suggested replacement, that reached us quicker. This improves daily Invisalign experience a lot! Thank you and highly recommend those efficient products!

May 15, 2026
Unprompted review
Rated 5 out of 5 stars

Great product & service

Great product & service - very helpful young lady Grace, responded to my enquiry in a timely, courteous & professional manner & most importantly sorted the issue.

May 12, 2026
Unprompted review
Rated 5 out of 5 stars

Everything was fine..

Everything was fine..They promised my item.on Monday and it arrived Monday lunchtime and put in my secret place. Very Happy all round. Thanks. Chris

May 11, 2026
Unprompted review
Rated 5 out of 5 stars

My dentist usually cleans my night…

My dentist usually cleans my night guard and advises that I should/could do a better job of cleaning the night guard. I put it off for years thinking it was fine just using a toothbrush. I finally got the sonic pro that they recommended and wow why did I wait? Device is cleaner and actually looks more sanitary. And the mint rinsing tabs add I nice touch.

April 23, 2026
Unprompted review
Rated 5 out of 5 stars

Great products and customer service

Grace dealt with my issue promptly and kindly. I would highly recommend Sonic Dental not only for the great products but also for a great customer service which is much appreciated. I was sorted out very promptly with kindness and consideration.

May 5, 2026
Unprompted review
Rated 5 out of 5 stars

Great product to keep your oral devices clean!

Hi Sonic Dental,

I love the product and use it regularly, it helps keep our tooth brush heads, and gum guards very, very clean. You can feel the difference

I have spoken with Grace, on a few occasions and she has always come to a swift, fair resolution with the situations we have encountered.

The customer service has always been very good, and I think compliments should be given for the level of service, professionalism, and coming to a swift mutual agreement for both parties.

It is a great product, and the customer service team care and want to help.

I would buy again, and recommend, as it is now apart of our oral hygiene routine.

Many thanks Grace, it was a pleasure.

wish you all the best you deserve a raise.

May 15, 2025
Unprompted review
Rated 5 out of 5 stars

🤩What amazing service!

I honestly was not expecting the outcome I was given by Grace at Sonic Dental. She has very kindly solved a cable issue I had from a device I was gifted. I will be back to buy one for my daughter soon!

May 8, 2026
Unprompted review
Rated 5 out of 5 stars

Easy to order my Sonic Pro

Easy to order. Fast secure delivery. My Sonic Dental Pro is so sleek and beautiful I leave it out on my counter. It does such a great job cleaning and my night guard sparkles when done. I feel very confident that I am putting a germ free guard in my mouth each night.

May 5, 2026
Unprompted review
Rated 5 out of 5 stars

Great Products!

I have ordered 2 products from Sonic Dental now and I am really pleased with the service and quality of the product. When I had an issue with the second order, customer service were very helpful and resolved the issue quickly and effectively. Thanks Grace and the Sonic Dental Team!

April 30, 2026
Unprompted review
Rated 5 out of 5 stars

I'm very satisfied

I'm very satisfied, even more so than I expected. After brushing my dentures, I soaked them for three minutes, and there were a few small residues at the bottom of the container, which means it cleans better than a regular brush. I would recommend it to anyone who wears dentures or retainers. This is now part of my daily routine.

April 27, 2026
Unprompted review

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