Sonic Dental Reviews 

707
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 471 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product's effectiveness, noting its ability to thoroughly clean and sanitize various dental appliances like aligners, mouthguards, and retainers, often making them feel and look like new. Reviewers also highlight the ease of use and convenience, appreciating quick cleaning cycles and compact designs suitable for daily routines and travel. The company's service and delivery are frequently commended for being fast and efficient, with many customers receiving orders promptly. However, some customers noted issues with delivery, experiencing significant delays and poor communication regarding shipping updates. A few people also mentioned that while effective, some stubborn or long-standing stains on older appliances might require additional effort or may not be fully removed.

What people talk about most

Product

Customers had positive experiences with product, finding it quick, easy to use, and highly effective for... See more

Quality

Consumers find quality to be positive, with many expressing satisfaction with the cleaner's ability to make... See more

User experience

People report positive experiences with user experience, consistently highlighting the ease of use and... See more

Delivery service

Clients share positive opinions on delivery service, with many reviewers praising the quick and prompt... See more

Service

Reviewers highlight positive aspects of service, consistently praising its promptness, helpfulness, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My sonic dental cleaner has been pivotal on my Invisalign journey. I feel so much confidence in every clean knowing that the UV light is killing any potential bacteria that could harm my teeth. It’s q... See more

Rated 5 out of 5 stars

After 6 months of scrubbing aligners I discovered Sonic Odyssey. What an absolute game changer! Instead of laborious cleaning with a toothbrush I just pop them in the pot and 5 minutes later they’re r... See more

Rated 5 out of 5 stars

Sonic dental delivered their product promptly and in great condition with easy to understand instructions. Their product does exactly what they claim it does. My mouthpiece for sleep apnea has never... See more

Rated 5 out of 5 stars

Before I purchased the Sonic Go Obsidian I was cleaning my aligners daily with tablets and brushing. I never felt they were really clean. I researched ultrasonic machines and this one was hands down t... See more


Company details

  1. Dental Supply Store
  2. Beauty Product Supplier
  3. Cosmetic Dentist
  4. Cosmetics Store
  5. Health and Beauty Shop

Written by the company

Sonic Dental is driven by a simple mission: to make your Dental Appliance journey as simple, hygienic, and hassle-free as possible. Our world-class team developed the Sonic Pro, featuring our patent-pending cleaning technology. This innovative device combines a dual-action 43,000Hz ultrasonic cleaning mechanism with U.V-C light technology to clean and sterilize your dental appliance at a microscopic level. With over 500,000 Sonic Pros sold globally, we are committed to delivering high-quality products and exceptional customer support. All of our electrical products come with a 1-Year Warranty for peace of mind and we have a dedicated, full-time customer support team to help answer any questions you may have. Our dedicated team, including dental professionals, is constantly innovating to bring you the next breakthrough in dental appliance care. We’re excited to continue enhancing your experience with cutting-edge solutions. Any questions? Just ask!


Contact info

4.8

Excellent

TrustScore 5 out of 5

707 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 57% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(707)

474 reviews in the last 12 months

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Rated 5 out of 5 stars

Sonic Odyssey Dental Pod

I have had my Sonic Odyssey Dental Pod for just over a week now and I am very happy and impressed with how easy it is to use. The results are very good. I recommend this product to all that have retainers or mouth guards of any kind.

March 21, 2026
Unprompted review
Rated 5 out of 5 stars

Customer Service Stepped Up

Ordered the Sonic Pro for my daughter's birthday. Supply chain issues held up delivery. It seemed like the delivery was held up in California. I reached out to customer service to resolve this issue. They reordered the product and expedited the shipping at no extra cost. It arrived quickly.

March 13, 2026
Unprompted review
Rated 5 out of 5 stars

Hugu fan of Sonic dental pot

Hugu fan of Sonic dental pot. I'm a dental nurse, not only I use it myself, I've also highly recommended to my patients who are undergoing clear aligners.
Grace is super helpful and professional. Really happy with the service! Ten out of ten! Thank you so much!!

March 17, 2026
Unprompted review
Rated 1 out of 5 stars

Don't waste your money

Don't waste your money, doesn't clean a thing, might aswell put the tablet in a glass of water and leave on the bench, after about 3 weeks of using stopped working altogether anyway, but never cleaned how they show in the advertisements

December 11, 2025
Unprompted review
Rated 1 out of 5 stars

I ordered my sonic pro that took tree…

I ordered my sonic pro that took tree weeks. Stopped working and im on three weeks of back and forth emails to get a refund.

March 10, 2026
Unprompted review
Sonic Dental logo

Reply from Sonic Dental

Hi Anna - I am sorry to see you have had some issues. We did respond to your return request and ask for a video of the issue (as per our standard - and simple - return procedure). I understand that you replied with the video earlier today. We do ask for 1 working day to respond to emails. Thanks

Rated 1 out of 5 stars

I ordered the Sonic Dental along with…

I ordered the Sonic Dental along with their cleaning tabs. My retainer does not look any cleaner than it did prior to using it. Unfortunately too much time had passed to return it so I am now stuck with it. Not a good buy at all.

March 8, 2026
Unprompted review
Sonic Dental logo

Reply from Sonic Dental

Hi Janice - we cannot find any emails or contact from you regarding this issue or request. If you would like to reach out our customer support team would be happy to help. Thanks

Rated 5 out of 5 stars

Definitely Recommend

Sonic Dental is a trustworthy company. The product is amazing, very user friendly, and when the cord on my Sonic Dental Pro broke due to user error, they honored their warranty and replaced my appliance.

March 7, 2026
Unprompted review

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