Soothingbed Reviews 210

TrustScore 3.5 out of 5

3.3

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Rated 1 out of 5 stars

i purchased the soothing pillow. The quality is not what i expected for the price--this product could not have cost more the $3 to produce. However, despite the website indicating that returns will... See more

Rated 5 out of 5 stars

Our chihuahua mix is a bundle of nerves who can never quite get comfy. We've tried many beds (and a thundercoat during particularly trying times) over the last decade that haven't even come close to t... See more

Rated 4 out of 5 stars

We'd given up buying our dog large cushions or beds to lay on since he never used them and always took to the sofa. When the Soothingbed arrived, he was a bit sceptic about it but now, we can't get hi... See more

Rated 5 out of 5 stars

@shotofscotch cannot go to sleep at night without his Soothing Bed and Blanket. This is an absolute MUST HAVE for new dog owners. Makes bedtime so much easier. Customer Service team is super fast... See more

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3.3

Average

TrustScore 3.5 out of 5

210 reviews

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Rated 5 out of 5 stars

Really pleased with my purchase

Really pleased with my purchase. I bought two beds for my dogs and they're being used every day and look so comfortable. The only constructive criticism I could give is that the sizing could be clearer - it's best order a few sizes up if you're unsure

March 2, 2020
Unprompted review
Rated 5 out of 5 stars

I have two dogs and got one soothingbed…

I have two dogs and got one soothingbed for them (I still have another dogbed aswell) both of my dogs like the soothingbed so much, I really have to get another one. They seem so comfortable in it. Especially my boy who has anxiety, he really loves it!

February 27, 2020
Unprompted review
Rated 1 out of 5 stars

Poor quality and terrible customer service

I purchased two beds, one of which developed a hole at the seam after barely 2 months of use. They asked me to send pictures, and then replied that I was past the 30 day return window so the best they could do is offer me 50% off of another bed. For as much as I spent, that bed should have lasted longer than 60 days. I then left a 1-star review on their site which inexplicably never appeared on their site.

February 27, 2020
Unprompted review
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Reply from Soothingbed

Hi MF,

I am sorry to hear the bed has opened up after 2 months of use.

This should not be the case and your defective bed will most definitely be replaced.

I will follow up with the support team now to ensure this is rectified asap and have them touch base with you asap.

Other than the above issue, it sounds like your dogs love the beds and have been able to enjoy them for the past 60 days?

We'd love to hear the impact they have had so far.

Rated 5 out of 5 stars

My dog LOVES this bed

My dog LOVES this bed. The min I opened it she was in it and she lays in it daily. She has a few beds around the house and she even sleeps in bed with me. She will occasionally wake me up to let her down (she’s too small to jump down on her own) and I’ll find her sleeping in the soothing bed rather than with me! I will def be ordering her another one when I have the need for one more in the house.

Purchased a small for my 8lbs Pomeranian

February 27, 2020
Unprompted review
Rated 5 out of 5 stars

Worth the wait!

It took a long time to arrive, but since 'Santa' brought too many things for my dog anyway (he really WAS a good boy this year), there were fewer questions from jealous kids... LOL!

We have an issue with the cats stealing it from the dog but one of them will 'share' the bed with him. Overall very pleased with the product.

They need to work on communication, but I understand that they are a new company and experienced a deluge of orders just before the holidays which caused the backup (coupled with shipping from very far).

February 26, 2020
Unprompted review
Rated 5 out of 5 stars

Recommendation of soothing bed--from Hong Kong!

My dog has been enjoying her soothing bed since its arrival a few weeks ago. We used to give her towels on the floor and let her sleep on them but recently she seemed not to be okay with that. I saw the ad of soothing bed on instagram and wanted to give it a try (I seldom do online shopping!) and it's quite a delightful surprise. The texture is comfy, and my dog Hebe sniffed it for a few minutes and the bed has now become her best companion. My only complaint: Hebe has become lazier because she prefers to stay inside the bed more!

Two highlights: the fabrics are exceptionally soft and comfortable; light and fluffy. Secondly and most importantly, it is machine-washable and dry-able. We've washed and dried it for several times already (we did it once a week) and the bed still looks and feels perfectly fine.

Highly recommended!! =)

February 26, 2020
Unprompted review
Rated 5 out of 5 stars

First beds my 3 dogs jumped right in for !

Hi, Just like they claimed my 3 beds I ordered my 3 Shih Tzu’s loved them. They laid right down .
I decided myself to wash them after a month to keep them fresh, honestly my one dog is 14 and gets a bit smelly. So with that being said, I put settings on delicate, and dried them the same way. Unsure if you should do it if your going to blame the company if something goes wrong . I’m not that type, but all I had to do was grab and move some stuffing back in place.
Very pleased and so are my dogs.

February 26, 2020
Unprompted review
Rated 4 out of 5 stars

Boxer approved

Our 6 1/2 year old boxer is very happy with her new bed. She was very eager to jump in it once it arrived. The xl bed was perfect for our 60 pound boxer she has enough room to curl up or lay across it. Great purchase.

February 26, 2020
Unprompted review
Rated 5 out of 5 stars

A dachshund's dream come true.

Hi, my name is Lucy, and I am a dachshund. As a more senior dog (13 years), I am even keener on a kip than my sleep-loving younger counterparts, and like all dachshunds, I am VERY fussy. Knowing this, my mum got me a Soothing Bed as a Christmas present, and I love it. It keeps me super warm and cozy in the New York winter (which is less cold than usual, but still), and it calms me right down when the buzzer goes, or the neighbors bark, or the sirens and horns on 6th Ave blare. And that is, for realz, all the time. If I had thumbs, I would give this bed the thumbs up, but I don't; I'm wagging my tail. Thanks, Soothing Bed, you rock. PS, I am ordering a 4 XL for my mum when they are back in stock. Again, for realz.

February 25, 2020
Unprompted review
Rated 5 out of 5 stars

LOVE

My pup loves it! Even my cat does as they regularly try to beat each other to the bed. It came relatively quickly and was in perfect condition. It’s holding up well with 3 animals running around the house. Super pleased with it, 10/10 would order again!

February 22, 2020
Unprompted review
Rated 5 out of 5 stars

Boxer Approved!

Our boxers love these beds! Don't even mind sharing. Our bed came defective and customer service was quick to send a replacement and a blanket for inconvenience. Thanks you.

February 20, 2020
Unprompted review
Rated 4 out of 5 stars

We love this bed!

Most of these reviews deal with poor customer service - an experience I did not have. My bed came pretty quickly and I didn’t have any problems. I got the extra blanket with the bed and I’m so glad I did.

My only negative would be that I think the sizing chart was off- I have a Cavalier King Charles Spaniel and it’s was recommended that I get the large. I think it’s just slightly too large, but it works and my dog loves it. Not to mention, I love the way it looks in our living room.

Overall, great bed and great customer service experience.

February 20, 2020
Unprompted review

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