I really love Sophia Mae, I love the aura parfume and every hairproduct they sell. I’ll keep buying from this brand till I have no money anymore hihi love the authenticity from this brand and the ne... See more
Company replied
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10 out of 10 I ordered the eyeshadow, 2 lipliners and a eyeliner. I just tryed them out and omg the lipliners are pigmented and creamy. The eye liner omg the brown is so beautiful, pigmented and ver... See more
Company replied
I’m absolutely in love with this eyeliner! It’s so easy to use, and the tip creates such a precise beautiful line. I first ordered the black one to try it out, and I was so impressed that I couldn’t r... See more
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Everything! I’m always buying niche fragrances but then I got curious About this brand and BAM ! The fragrances are next level! Never in my life smelled anything this good! I’m need to buy all the fra... See more
Company replied
Company details
Written by the company
Amusing you with divine items that empower the muse in you.
Contact info
Netherlands
- cs@sophia-mae.com
- sophia-mae.com
4.5
Excellent
2K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fantastic products
Fantastic products! Pure luxury with amazing scents and the best quality. The perfect gift to treat yourself or anyone else with.
May 28, 2024
Reply from SOPHIA MAE
Hi Tessa,
Thank you for your review. We are delighted to hear that our products have met your expectations! We take great pride in crafting products that serve as perfect gifts to others as well as indulgent treats for yourself.
We hope you or your loved ones enjoy our products!
A muse,
Team SOPHIA MAE
Reply from SOPHIA MAE
Fantastisch Sophie - geniet van Aura eau de parfum!
A muse,
Team SOPHIA MAE
Reply from SOPHIA MAE
Hi,
Bedankt voor je positieve woorden! We wensen je heel veel plezier met de door jou bestelde producten.
A muse,
Team SOPHIA MAE
Communicatie over levering
Communicatie over levering, supergoed product. Mooie tan en glow krijg je ervan!
April 23, 2024
Reply from SOPHIA MAE
Hi Sarah,
Bedankt voor je bestelling en je positieve woorden! Dat waarderen we enorm.
Geniet van de Tremendously Tanned facial tanning mist!
A muse,
Team SOPHIA MAE
Snelle levering en top product!
April 18, 2024
Reply from SOPHIA MAE
Hi Kyara,
Bedankt voor je fijne woorden, dat wordt erg gewaardeerd. Geniet van jouw tanning mist en mocht je ooit vragen hebben dan staan we altijd voor je klaar.
A muse,
Demi van SOPHIA MAE
🌹just a perfect 🌹
March 25, 2024
Reply from SOPHIA MAE
We love this Elif! Enjoy the Goddess Glow!
A muse,
Team SOPHIA MAE
Quick shipping but didn't like the…
Quick shipping but didn't like the parfumes at all. Not worth the 4 euro's per sample + shipping costs.
March 25, 2024
Reply from SOPHIA MAE
Hi Larissa,
Many thanks for your feedback. It's disappointing when products don't meet expectations.
We're sorry to hear that. Thank you very much for sharing.
A muse,
SOPHIA MAE
Don’t like the product at all
Don’t like the product at all.
Your hair becomes very dry and the next day your hair is very dry after you washed your hair. I wish I could get my money back for this one. I bought the hair mist.
March 24, 2024
Reply from SOPHIA MAE
Hi Rianne,
I'm sorry to hear that you didn't have a positive experience with our Majestic Mist. We aim to provide products that meet our customers' expectations, and it's disappointing to hear that this one didn't work out for you.
Please reach out to our customer service team, and they'll be happy to assist you further. We appreciate your feedback.
A muse,
Team SOPHIA MAE
Quick delivery / expensive balm
Quick delivery, good assistance in case of how to use. One side note, the eternal balm seems bigger on the website. 20 euro for a tube of 30 ml is (in my opinion) insane.
March 17, 2024
Reply from SOPHIA MAE
Hi Yvette,
Thank you for your feedback! We're glad to hear that you had a positive experience with our quick delivery and our 'how to use'. We appreciate your honesty regarding the size and pricing of the Eternal Balm.
If you have any further questions or concerns, please don't hesitate to reach out. We value your input.
A muse,
Demi van SOPHIA MAE
Reply from SOPHIA MAE
We love this! Enjoy the glow.
A muse,
Demi van SOPHIA MAE
Reply from SOPHIA MAE
Hi Manouk,
we zijn blij dat je tevreden bent met zowel de facial tanning mist als onze service. Waarderen je positieve feedback!
A muse,
Team SOPHIA MAE
Love it!
Love it!
Amazing smell, fast delivery and high quality products.
February 12, 2024
Unprompted review
Reply from SOPHIA MAE
Hi Kirsten,
Thank you so much for the positive feedback! We're thrilled to hear that you love the products. We appreciate your support, and we hope you continue to enjoy the SOPHIA MAE experience! 🤍
AMAZING!
Everything is amazing ! To begin with the amazing smell of every product and the perfume aura and soap aura are heavenly ! The smell stays on you all day long. And the service of this company is great as well I got my order the next day. Sophia mae on the top
February 1, 2024
Unprompted review
Reply from SOPHIA MAE
We're thrilled to hear that you're enjoying everything! It's wonderful that the scents of the products, especially the Aura eau de perfume and Aura foaming shower cloud, are heavenly for you and that the fragrance lasts all day. Fast delivery and great service are also essential parts of the experience, and we're glad to know that your order arrived the next day.
Thank you for sharing your positive experience, and we appreciate your kind words. If there's anything else you need or if you have more feedback to share, feel free to reach out. Enjoy your amazing SOPHIA MAE products! 🤍
Love,
Team SOPHIA MAE
Amazing brand with wonderful products!
January 26, 2024
Unprompted review
Reply from SOPHIA MAE
Hi Bianca,
Thank you so much for your kind words! We're thrilled to hear that you love both the products and the brand. If there's anything specific you'd like to share about your favorite products or if you have any questions, feel free to let us know. We appreciate your support, and we hope you continue to enjoy the SOPHIA MAE experience! 🤍
Love,
Team SOPHIA MAE
Love the products and love the company!
January 26, 2024
Unprompted review
Reply from SOPHIA MAE
Thank you so much for your kind words! We're thrilled to hear that you love both the products and the company. If there's anything specific you'd like to share about your favorite products or if you have any questions, feel free to let us know. We appreciate your support, and we hope you continue to enjoy the SOPHIA MAE experience! 🤍
Love,
Team SOPHIA MAE
Love all the products
January 25, 2024
Unprompted review
Reply from SOPHIA MAE
Thank you so much for your kind words! We're delighted to hear that you love all the products. If there's anything specific you'd like to share about your favorites or if you have any questions, feel free to let us know. We appreciate your support, and we hope you continue to enjoy using SOPHIA MAE products! 🤍
Love,
Team SOPHIA MAE
Reply from SOPHIA MAE
That's wonderful to hear! We're thrilled that you love the Aura fragrance. If there's anything else you'd like to share or if you have any questions, feel free to let us know. We appreciate your enthusiasm and support! 🤍
Love,
Team SOPHIA MAE
Good experience and good products!
January 18, 2024
Unprompted review
Reply from SOPHIA MAE
Hi Aleksandra,
Thank you very much, we appreciate your feedback. We're delighted to hear that you had a good experience. If you have any specific thoughts or suggestions, we'd love to hear them.
Liefs,
Team SOPHIA MAE
Fast delivery
Fast delivery, very nice package by Sophia Mae. My girlfriend loved ‘Aura’ eau de parfum. Handy is the free tester so you can test the parfume.
January 15, 2024
Unprompted review
Reply from SOPHIA MAE
Hi Bart,
It's wonderful to hear that you had a positive experience with the fast delivery and appreciated the lovely packaging by SOPHIA MAE! We're glad to know that your girlfriend loved the Aura eau de parfum, and the inclusion of a free tester is indeed handy for trying out the fragrance.
If you or your girlfriend have any more questions or if there's anything else we can assist you with, feel free to let us know. Thank you for sharing your feedback, and I hope the fragrance brings continued joy!
A muse,
Team SOPHIA MAE
Dents in the bottle
Lovely fragrance and a beautiful bottle, only thing I find very unfortunate is that the bottle itself of the home perfume has all the dents in it. For such an amount of money and the expectation with that very sin, especially because this way the spray can't be put down as nice accessories because the dents in the bottle don't look so nice.
December 25, 2023
Unprompted review
Reply from SOPHIA MAE
Thank you for sharing your thoughts on our roomspray. We're happy to hear that you appreciate the fragrance and the beauty of the bottle.
We sincerely apologize for any inconvenience caused by the dents in the bottle. Your feedback is valuable, and we understand the importance of the presentation of our products. We will certainly look into ways to improve the packaging to ensure a flawless experience for our customers.
If you have further concerns, please feel free to contact us at cs@sophia-mae.com. We appreciate your honesty.
Thank you for being a valued customer.
Love,
Team SOPHIA MAE
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