Sophieandlily Reviews 11

TrustScore 2 out of 5

2.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more


Contact info

2.0

Poor

TrustScore 2 out of 5

11 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

A total SCAM

A total SCAM! My order never arrived. Their website has disappeared! I can’t get my money back. Do not ever buy anything from Facebook ads. A total scam. Thieves!

April 6, 2026
Unprompted review
Rated 1 out of 5 stars

SCAM!!!

SCAM!!!! All these sites claiming to be mother daughter collabs are fake. Clothes come from China, worse quality than shein. There's grainne and aoife etc and there are also French versions of the scam - all featuring mother and daughter storylines. Do not engage!!!!

January 1, 2026
Unprompted review
Rated 1 out of 5 stars

Scam....pretend to an Irish company…

Scam....pretend to an Irish company with a shop in Galway..the invoice comes from Hannah&chloe..you may also see them pretending to Ruby...Maeve...Grainne and wharever
Clothes eventually arrive..they appear to be reselling cheap Temu stuff...made in China the label says..dont stand near a naked flame my advice

December 22, 2025
Unprompted review
Rated 1 out of 5 stars

Total scam

Total scam! The shop purported to be based in Galway celebrating their ten years in business. I ordered what appeared to be a wool coat and got a cheap printed polyester rag! Was offered a 30% discount to keep the ‘coat’ or the option to return it to China with payment of customs and duty, obviously far outweighing the cost of the item. They are reinventing themselves on instagram as a shop based in Waterford, please beware!

December 1, 2025
Unprompted review
Rated 1 out of 5 stars

I ordered item on November 19th order…

I ordered item on November 19th order no 2059 and still waiting for it . I am unable to track it and after numerous emails I still haven't received it.
Very unhappy with this company and this service. I would not recommend it to anyone

November 19, 2025
Unprompted review
Rated 1 out of 5 stars

Misleading

OK.so I saw a lovely coat on the Web site.200e reduced to 79.00 in the sale.
So I went with it as the company is in church street Galway.So I trusted it.
This coat came from China. Went all over main land China.into France and then stayed in Holand for about a week.i was not holding out much hope on quility of the coat at all.
I was right.very cheap and shiny fabric.
Lined but no label.
I have not brothered sending back as I know it's a waste of time.
And to top it all same coat on Tumu 26 eueo.i had too laugh.If I had got in on Tumu I would have got it quicker.
Very misleading and they need to be called out on it before more people get mislead.
Great Web site and the story of how the 2 girls started the buisness and so on.Sray well clear.Dont even want to give them 1 star.no stars is what's needed.

November 21, 2025
Unprompted review
Rated 1 out of 5 stars

SCAM- website fake also -AI generated images

SCAM- ordered via instagram advert. I received my order, and the item is not as described. It has no label, the quality is poor, and it looks completely different to the images on the website. No return information was included in the package.

November 19, 2025
Unprompted review
Rated 1 out of 5 stars

I ordered items from this website and…

I ordered items from this website and find them impossible to deal with. they have no contact phone no. They do respond to your emails when requesting information about when you will have your delivery all very apologetic and vague, stating they will look into it for you , but then you dont hear from them. They are based in Ireland but their products are from china and they have exactly the same items for sale on a website called Temu at a fraction of the cost. I dont expect to get my order anytime soon as I've given up trying to find out when it will be delivered.. Steer clear of this website as I feel they are a front for a scam

November 7, 2025
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look