Sophie Moda ZA Reviews 

109
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 42 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the glasses and the remarkably fast delivery times across all orders. People note that the products easily exceed expectations, offering a wonderful combination of style, durability, and comfort for everyday use. A few other people also felt that ordering was completely seamless, noting the wonderfully easy-to-navigate website and prompt service. Consumers are consistently happy with the thoughtful extras included in their packages, making the overall purchase thoroughly satisfying from start to finish. Reviewers truly appreciate the reliable communication and efficient handling of every transaction.

What people talk about most

Product

Customers had positive experiences with product, frequently praising the amazing look, feel, and high quality... See more

Quality

Clients share positive opinions on quality, frequently praising the high-grade materials, comfortable design,... See more

Delivery service

Users describe positive interactions with delivery service, highlighting exceptionally fast arrival times and... See more

Service

Reviewers highlight high satisfaction with the excellent and prompt service. Consumers frequently note the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Sophie Moda is simply the best. I ordered it and received it less than a week, for an international shipment it exceeded my expectations, the glasses came in ultra luxurious packaging, included with... See more

Company replied

Rated 5 out of 5 stars

Sophie Moda ZA's service is excellent. The bifocal sunglasses I received are of very good quality and have opened a new world for me. It is so nice to wear sunglasses and still be able to read up clo... See more

Company replied

Rated 5 out of 5 stars

The look, feel and perceived quality of the glasses is amazing!!! The packaging is also great! I've bought a pair before and unfortunately the frame broke on my old ones. I decided to get a different... See more

Company replied

Rated 5 out of 5 stars

High quality readers with details and finishes well above what you can normally get in a pharmacy, but still at an affordable price. Quick and accurate delivery (I haven't tried returns yet). Wide r... See more

Company replied


Company details

  1. Fashion Accessories Store
  2. Fitness Equipment Store
  3. Glasses Store
  4. Sunglasses Store

Written by the company

For work. For play. For every day. Our range of high-quality, stylish and affordable products are designed with you in mind. All of our products are sleek, sophisticated and rated to the highest levels of protection. From trendy sunglasses and jewelry to blue light glasses and ultra-comfortable face masks, Sophie Moda has the perfect product for you. Browse our collection. Curated, with care, for you.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

109 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.7

All reviews

(109)

42 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Absolutely love my glasses

Absolutely love my glasses. Good quality and love wearing them. Shipping was also smooth and efficient.

November 29, 2024
Sophie Moda ZA logo

Reply from Sophie Moda ZA

Thank you for your comment and for sharing your wonderful experience. We look forward to your next visit.

Rated 5 out of 5 stars

Support is amazing

Support is amazing. Issues are attended to and resolved.

November 20, 2024
Sophie Moda ZA logo

Reply from Sophie Moda ZA

Thank you for your grest comment and feedback. We enjoy service our customer.

Rated 4 out of 5 stars

I got great service but my order got…

I got great service but my order got placed for shipment and then later canceled, I did get an email stating that they were out of stock and it will be shipped soon but then I didn't get an update after that I had to reach out and get the new shipping number to track the order. But overall it was great and the glasses work amazing 👏

October 11, 2024
Sophie Moda ZA logo

Reply from Sophie Moda ZA

Thank you for your rating we apologise for the inconvenience

Rated 5 out of 5 stars

Good quality.

Good quality.
Received the products within 3 days.

September 16, 2024
Sophie Moda ZA logo

Reply from Sophie Moda ZA

Thank you for your positive feedback and great rating! We're committed to providing excellent service.

Rated 5 out of 5 stars

I ordered my glasses on a monday…

I ordered my glasses on a monday afternoon i had them by Thursday.
The quality of the product is very high way more than i expected.
Top notch service guys😁💯will definitely order more on the site.

September 10, 2024
Sophie Moda ZA logo

Reply from Sophie Moda ZA

Thank you for your support! We hope to serve you again soon.

Rated 5 out of 5 stars

Amazing product

Amazing product
Incredible service

So so so happy with my purchase

September 9, 2024
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Reply from Sophie Moda ZA

Customer satisfaction is our happiness. Thank you for your comment and rating.

Rated 5 out of 5 stars

Impeccable service

I ordered a pair of reading glasses from Sophie Moda, the incorrect pair was delivered. I emailed them, they immediately rectified the mistake and gave me a R100 voucher as an apology. Their service is impeccable, I was assisted by Jack, the glasses are great quality, worth every cent. Will definitely purchase from them again.

September 5, 2024
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Reply from Sophie Moda ZA

We're grateful for your understanding. We look forward to serving you in the future.

Rated 4 out of 5 stars

I would have given a five-star rating…

I would have given a five-star rating if it wasn't that the colour I ordered was out of stock. If an item is out of stock, it should not be available to purchase on the site.

Otherwise, very good service and a great product. Packaging is also lovely!

September 3, 2024
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Reply from Sophie Moda ZA

Thank you for your feedback! Please let us know your preferred color and model so we can keep you updated on stock availability.

Rated 5 out of 5 stars

Fantastic shopping experience and amazing glasses!

Firstly, the speed in which the goods were prepared and shipped was incredible! To have shipping on day of purchase is very rare!

The packaging is worthy of glasses that cost 10 times more! Beautiful, sturdy box with a great cleaning cloth and soft glasses case.

I was pleasantly surprised that the sunglass readers were a combination of normal lenses with just a small reading pane at the bottom. That means you can wear them even when not reading. I think that should be advertised, as there's bound to be a big demand! You could then look at expanding your sunglasses range!

I did not know about Sophie Moda until I got gaming glasses with my laptop purchase from Evetech. I was so impressed with them, which is how I ended up on your site and ordering more glasses!

August 30, 2024
Sophie Moda ZA logo

Reply from Sophie Moda ZA

Thank you for your thoughtful and detailed feedback on our product. We're truly grateful for your support and enthusiasm. We hope more people will discover our products and share in your positive experience.

A big shoutout to Evetech for their partnership. Their support has been instrumental in helping us reach a wider audience

Rated 5 out of 5 stars

Outstanding service

Outstanding service. Amazing, quality products!

August 12, 2024
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Reply from Sophie Moda ZA

We value your kind words. It’s our pleasure to assist you.

Rated 5 out of 5 stars

Awesome value for money and great…

Awesome value for money and great designs. Also really good customer service. Received the wrong product and had it replaced within 2 days

July 25, 2024
Sophie Moda ZA logo

Reply from Sophie Moda ZA

Thank you for your patience and understanding. We’re glad we were able to resolve the issue to your satisfaction.

Rated 4 out of 5 stars

Courier Guy

Every thing went well until i get disappointed by the courier service you are using. They have inconvenienced me

July 29, 2024
Sophie Moda ZA logo

Reply from Sophie Moda ZA

We apologize for the inconvenience. We'll work to offer more choices in the future.

Rated 5 out of 5 stars

The company has good quality,great…

The company has good quality,great communication process and fast delivery..Am absolutely happy with what i have ordered and what i have received..Thanks alot

July 29, 2024
Sophie Moda ZA logo

Reply from Sophie Moda ZA

Thank you so much for wonderful words, it is making our Monday so much better >_<

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