Sophie's Boutique Reviews 

28
TrustScore 1.5 out of 5

1.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Ordered a dress, took 6 weeks to arrive, they are not in Melbourne, they are in China. I followed the size guide and the dress was at least two sizes too big, and the material was supposed to be linen... See more

Rated 1 out of 5 stars

If I could give these scammers 0 as a review then I would. I ordered a dress online believing I was purchasing from a company in Melbourne not China. When it finally arrived 6 weeks later (after the w... See more

Rated 5 out of 5 stars

Sophie is an absolute superstar !!!! I went to tynemouth market to find buy my mam a cardigan I have that she loves !!! The stall was no longer there I walked round and found Sophie’s stall she wash... See more

Rated 1 out of 5 stars

Customer srvice apouling. The quality of the garmend poor quality, very cheep looking . Return policy is such that: that returning garment would cost more then actual purchase price. Very disapointed,... See more

Company details

  1. Clothing Store

Written by the company

Made in Italy women's clothing in beautiful linen, silk and cotton of a high standard but at affordable prices.


Contact info

1.6

Bad

TrustScore 1.5 out of 5

28 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.6

All reviews

(28)

16 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Poorly made pants are pitiful

Omg, I am saddened by the trust I place in people. I have been scammed. There is no way the pants that I purchased was worth half of what I paid. The material and quality of the items are poor.
Refund process is a joke so I will have to take the loss but let’s put them on the shelf right next to the poorly made clothes they are selling. Don’t buy from this company and If it’s too good to be true, it is!

May 6, 2025
Unprompted review
Rated 1 out of 5 stars

Do’t order

I ordered from this store, and the clothes are horrible. I received something I can’t even explain. I ordered three dresses, and they look like nothing that was advertised on the website

May 2, 2025
Unprompted review
Rated 3 out of 5 stars

The clothes is all polyester and badly…

The clothes is all polyester and badly sewn. One of the pant zippers was not sewn all the way. It is a legit company but return policy is horrible and you have to pay to return upwards of 40$ as it is going back to China. Clothes made to look good on photo. Good thing they are going out of business or are they just pretending?

April 27, 2025
Unprompted review
Rated 5 out of 5 stars

Sophie is an absolute superstar !!!!

Sophie is an absolute superstar !!!!
I went to tynemouth market to find buy my mam a cardigan I have that she loves !!! The stall was no longer there I walked round and found Sophie’s stall she washed if she could help - I explained what I was looking for and she said she was going to the warehouse and would look for me and took my number —- Tuesday came and she sent me photos of the cardigans I chose one she collected - even offfered fo post it - I went back to tynemouth market to collect on the sat am —- was over the moon - paid and thanked Sophie very much — my mam was over the moon when I gave it to her the next day for her birthday 🥳
Sophie is a lovely lady and went above and beyond - AMAZING SERVICE - massive thanks

July 28, 2021
Unprompted review
Rated 5 out of 5 stars

Great customer service

Excellent clothes and bags, love the range of colours. Great quality and value. Sophie is fabulous, always ensuring that everything fits well and looks good, excellent customer service, strongly recommend

July 28, 2021
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look