Sorare Reviews 

410
•
TrustScore 3 out of 5

2.9

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Rated 1 out of 5 stars

There's a bug in the game that stops me from getting the rewards I've won. In my last Pro lineup I finished 5 points OVER the 360 target, but the game still shows "TARGET MISSED" and I never got m... See more

Rated 5 out of 5 stars

Sorare is the top fantasy sports experience ever. No other alternative allows you to be the general manager of your own team, reliant on real world results. The team is always hard at work in improve... See more

Rated 5 out of 5 stars

The best fantasy sports experience I have ever come across. Your player cards carry over from season to season which is the winning move that helps you build a better connection with your ca... See more

Rated 3 out of 5 stars

Sorare takes a awful long time to respond via their support system. The game is very fun though nothing wrong with it but the respond time could be way faster. It takes days before u get a reaction an... See more

Company details

  1. Football Club

Written by the company

Collect, play and win officially licensed digital Cards featuring the world's best global football, NBA and MLB players.


Contact info

2.9

Average

TrustScore 3 out of 5

410 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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2.9

All reviews

(410)

31 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Since the new game play the awards are…

Since the new game play the awards are really poor. Instead of winning limited cards you can win boxes. In every box you will find rival cards or boost cards.

April 9, 2024
Unprompted review
Sorare logo

Reply from Sorare

Thanks for taking the time to share your feedback on the reward boxes. I'm passing your feedback on to our product team for further review!

Rated 5 out of 5 stars

Feedback Time

Love the prompt response via email to my questions. It sure feels like someone is paying attention to the user’s concerns. Thanks and keep up the good work. The game format is so addicting (in a good way, of course).

April 8, 2024
Unprompted review
Sorare logo

Reply from Sorare

Thank you for sharing your experience! We're thrilled you're enjoying the game!

Rated 5 out of 5 stars

This type of service is SoRare, it’s astounding!

I have written the service department a few different times about ideas and some issues with the web and app interface. The most recent issue was causing me to not receive the “level up” for completing a challenge but they were on it right away. The issue was resolved within a day, with a little back and forth email communication. It was an amazing experience.

March 26, 2024
Unprompted review
Sorare logo

Reply from Sorare

Thanks for sharing your experience! Glad this was resolved quickly!

Rated 1 out of 5 stars

Terrible dilution

Terrible card price deflation because of dilution. Don't spend your money on this game unless you want to lose it all.

March 5, 2024
Unprompted review
Sorare logo

Reply from Sorare

Thank you for taking the time to send us feedback about card dilution. I've passed your sentiment along to our product team for further review.

Please feel free to contact us if you have additional questions or concerns.

Rated 1 out of 5 stars

Scammer Company

Scammer Company! Cards devaluations are enormous! That how they take your money. My 1 eth could have been 3800 dollars now. Instead 50 dollars for all my cards bought at 1000 dollars.

Fu* scammers

March 7, 2024
Unprompted review
Rated 4 out of 5 stars

Reliable

Reliable, helpful, resourceful and don't let down, it may take 2 or 3 answers although they are always relevant and in the end troubleshoots the issue. I have had 4 requests towards the customer service. I've always been greeted and had the correction I was looking for every time since my requests were reasonable.

February 29, 2024
Unprompted review
Rated 1 out of 5 stars

Deposited money, not creditted to my account. Geen reactie / no response

Update. 3th of april, and still no solution to my problem.

Would defenitly not recommend Sorare.

——-
Ticket aangemaakt via de website met mij probleem. Geen reactie op ontvangen, zou binnen 2 werkdagen zijn.

Nu al 3 werkdagen verder en nogsteeds geen reactie. Duurt het wat langer? Geen probleem, maar laat het dan in ieder geval weten.

No response to my ticket. It would take 2 business days. It has been 3, still no response. If it takes longer, no problem. But atleast let me know

February 26, 2024
Unprompted review
Rated 5 out of 5 stars

How do I start?

How do I start? AP is vital to the success on this platform, i had multiple problems with depositing and pending transactions but they instantly resolved the issue within 1 hour. AP deserves huge recognition.

January 11, 2024
Unprompted review
Rated 4 out of 5 stars

The support team has been able to help…

The support team has been able to help me and solve my problem properly. However, I wish I had answers to my questions much quicker (2 days without any news and some questions haven't been answered at all). All in all it was still correct experience that can still be improved

January 8, 2024
Unprompted review
Rated 1 out of 5 stars

Marketing spam and Difficult to unsubscribe

They automatically sign you up for tonnes of email notifications/marketing. Then make it extremely difficult to unsubscribe. Not only do you have to login(involves remembering your login details or all that password reset nonsense) then you have about 40 different drop down boxes and sliding buttons which you have to turn to off/none. Unnecessarily difficult, don’t recommend using them. Avoid.

December 30, 2023
Unprompted review
Rated 5 out of 5 stars

Kevin

Kevin, one of Sorare workers, has helped me very much in every possible way. Even though I have asked him way too many questions, he has always answered me very positively and helpfully. I am so happy that there are such workers in Sorare community.

December 15, 2023
Unprompted review

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