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Rated 1 out of 5 stars

SSteer clear of this company! After seeing so many negative reviews, it’s clear this company isn’t reliable. Once all the hard work is done uploading your products, they unfairly hike the prices — a... See more

Company replied

Rated 5 out of 5 stars

We are using Sortly, for a variety of projects. We have used it for the standard inventory of our housewares and linen and shelf stable pantries, but we have also used it to help with our Holiday Shop... See more

Company replied

Rated 3 out of 5 stars

Product has big holes in core functionality. Items can be moved between different locations / folders, but a change to an item in one folder (like a price or description update) doesn't affect the sa... See more

Company replied

Rated 2 out of 5 stars

It's a real problem in sending emails back and forth to troubleshoot a ticket, sortly.com needs a chat-box service and an accelerated resolution system for unique cases. We recently subscribed, but to... See more

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Company details

  1. Software Company

About Sortly

Written by the company

Figure Header

What is Sortly?

Sortly helps businesses of all sizes track inventory, materials, parts, tools, and equipment—from any device, in any location. With Sortly, you can organize, customize, track, update, and manage your inventory right from your smartphone. Our end-to-end solution helps you plan better, satisfy your customers, and save time and costs on inventory.

Key Features

  • Use from any device, any location
  • Mobile barcode & QR scanning
  • Barcode label generation
  • Low stock alerts & reports
  • Custom folders, fields & tags
  • Activity reports
  • Customizable user access
  • Offline access

Try Sortly Free for 14 Days!

Start My Free Trial

Contact info

2.7

Poor

TrustScore 2.5 out of 5

160 reviews

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Replied to 100% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Very good tool

Very good tool. Easy to use. Reliable. I use to manage eBay inventories. Access on the phone or the computer. I actually like the phone app more than the web but from the web you can generate very nice reports.

January 18, 2022
Sortly logo

Reply from Sortly

Thank you for your feedback! We’re glad to hear you’re enjoying Sortly.

Rated 5 out of 5 stars

Lovely people

Lovely people, fantastic service.
Helped me out of a predicament.

January 18, 2022
Sortly logo

Reply from Sortly

Thank you for your feedback! We’re glad to hear you’re enjoying Sortly.

Rated 2 out of 5 stars

Poorly developed software with not enough real world experience

Poorly developed software... its like they have never organized anything themselves and were sitting around silicon valley dreaming up the next subscription service. Duplicate created if an import fails means you spend more time fixing than doing. Printing is a pain as you want to optimize printing to a sheet, but have to make work around to do this. Im looking for a phone based barcode scanner and use the software with our brother printer.... more effective and free.

Also rubs me the wrong way to not extend a 50% discount to existing customers. Just basic business. Bye bye

April 24, 2020
Unprompted review
Rated 2 out of 5 stars

Beware...support is horrible and lacks basic features & logic

This program is lacking in a lot of areas. I seriously have to wonder if the people writing it have ever managed inventory. There's just no logic to some of it. On the surface, it's great and easy to use, but behind the scenes in terms of true functionality and management, it's frustrating. My biggest complaint though is the lack of support. You have to send an email and then wait for an answer which is usually more questions because they never understand your question. If they understood inventory, they would understand the question. I truly don't think it's worth the headache.

August 29, 2019
Unprompted review
Rated 5 out of 5 stars

Three months in, and it's been a great success!

Sortly Pro has made a great impact on our company! We can work more efficiently, communicate more clearly, and make smarter decisions that impact our bottom line. It is easy to learn, easy to use, and their customer service team responded quickly to all of our questions and addressed them. This product continues to get better through numerous updates and improvements. Three months in, we have no complaints. Thank you Sortly!

September 26, 2018
Unprompted review
Rated 5 out of 5 stars

Love this app for our home staging…

Love this app for our home staging company. Extremely helpful for keeping track of inventory and planning our next jobs. Only slight complaint was that I couldn’t move folders around manually - but that’s been updated! Woohoo

September 2, 2018
Unprompted review
Rated 5 out of 5 stars

The BEST money we've spent..

Sortly Pro made our office move so much easier! I honestly don't know what I would've done without it! There were so many moving pieces to track such as: current assets, what was being donated, brought along, or sold. Not to mention the tracking of new inventory and making sure everything was received and in its location. Our situation was unique but even after the move we will continue to use Sortly to log and track our assets and inventory, its so convenient and user friendly. There is no other app or service out there that gives you so much for the small price of $30 a month. We cannot recommend Sortly enough! I tell everyone I know about them!

August 31, 2018
Unprompted review
Rated 3 out of 5 stars

So so

I would say it’s average. The app generates duplicate items and the counts are not accurate across multiple devices. Support is not overly helpful.

August 31, 2018
Unprompted review
Rated 4 out of 5 stars

Great but need a few more features.

Over all its simple to use. It should work equally as well on laptop with the same features but its work in progress at this point i hear.

Still learning How to use it but the label creating process should allow you to personalize for your business by allowing you to add your logo instead of the basic shapes.

Also when taking inventory it should allow you to subtract what wasn't scanned at location to see the difference in inventory and charge that amount.

like it

August 29, 2018
Unprompted review
Rated 5 out of 5 stars

A fantastic simple program for managing…

A fantastic simple program for managing your inventory that is independent of other systems so you know it is accurate. The only mistakes I have found were obvious human error, never with the system and for the price point, incredible value!!!!

August 29, 2018
Unprompted review
Rated 5 out of 5 stars

Love Sortly Pro and their staff

Love Sortly Pro and their staff! Nothing but positive experiences and very user friendly. We’re a small business and this app has everything we need to keep track of our inventory and tools. Plus they keep adding great features and actually value customer feedback which is rare these days. Keep up the great work!

August 29, 2018
Unprompted review
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