Questionnaire fairly straight forward to complete though some bits difficult if you don’t have the history of the house you’re selling. My case is still showing as ‘incomplete’ even though everything... See more
Company replied
Sort Move
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See what reviewers are saying
Really easy and straightforward system. It was quick and simple which made the experience less stressful. I 100% recommend using SortMove!
Company replied
Fairly easy system, but lacking various options in answer boxes. E.g. often in replies a "don't know" box is needed, but this was not available, only a straight yes or no. This is unsatisfactory.
Company replied
I used Sort Move for selling one of our company properties and was pleasantly surprised as to how good this online conveyancing company was. With constant feedback, files and notes updated in real t... See more
Company replied
Company details
Information provided by various external sources
Designed by agents, for agents to connect all the dots in the house moving chain. Keeping you and your customers moving.
Contact info
Burdsall House, Derby Conference Centre, London road, Derby, DE24 8UX, Derby, United Kingdom
- 0333 456 1009
- enquiries@sortmove.co.uk
- sortmove.co.uk
Really easy and straightforward system
Really easy and straightforward system. It was quick and simple which made the experience less stressful. I 100% recommend using SortMove!
May 20, 2024
Unprompted review
Reply from Sort Move
Hi Eli, thank you for your fantastic feedback for Sort Move. Marketing @ Sort Move
Overall very good service
Overall very good service, only minor downside was the identity verification via HooYou which had some issues accepting photos of ID.
August 5, 2023
Unprompted review
Reply from Sort Move
Hi Debbie, thank you for your fantastic feedback. I'll ensure its passed on. Marketing @ Sort Move
Fantastic service always on email or…
Fantastic service always on email or telephone call and always happy to help you. Nicola and Trishna were fantastic and I would recommend the company to anyone!!
May 20, 2023
Unprompted review
Reply from Sort Move
Hi Jo, thanks for your fantastic feedback. I've requested for more information from you so we can pass the feedback on to the correct case handler. Marketing @ Sort Move
Quick and easy app!
Very easy app. Easy to use, understand and clear in design. I thought the process was quick and was able to upload important documents from my phone with no hassle. What a very quick process!
September 27, 2022
Unprompted review
Reply from Sort Move
Hi Annabelle, thank you for your fantastic feedback. I'll ensure its passed on to the team. Marketing @ Sort Move
Very straightforward and very easy to…
Very straightforward and very easy to use/follow. A simple and great way to start the process rolling in selling the house. - Hopefully the remaining paperwork is just as easy/simple
January 10, 2023
Unprompted review
Reply from Sort Move
Hi Dharmesh, thank you for your fantastic feedback for Sort Move. I'll ensure it's passed on. Marketing @ Sort Move
You are in Control
Straightforward and very easy to follow. A great way to start the process of selling the house. You feel you are in control! Only issue we now have is to find a new property!!
December 6, 2022
Unprompted review
Reply from Sort Move
Hi Michael, thank you for your fantastic feedback for Sort Move. I'll ensure it's passed on to the team. Marketing @ Sort Move
Reply from Sort Move
Hi Claudia, thank you for your fantastic feedback. I'll ensure it's passed on to the team. Marketing @ Sort Move
Great team and quick service
September 9, 2022
Unprompted review
Reply from Sort Move
Hi Mariela, thank you for your great feedback. I'll ensure it's passed on to the team. Marketing @ Sort Move
Online questionnaire
Questionnaire fairly straight forward to complete though some bits difficult if you don’t have the history of the house you’re selling. My case is still showing as ‘incomplete’ even though everything has been completed so some frustrations. Staff are really helpful to support resolution of any issues
September 2, 2022
Unprompted review
Reply from Sort Move
Hi Andrew, thanks for your feedback. I understand Martyna has discussed this with you. Marketing @ Sort Move
I found them fast and easy to use
I found them fast and easy to use. Very convenient to use on my phone.
August 20, 2022
Unprompted review
Reply from Sort Move
Hi Sara, thank you for your great feedback. I'll ensure it's passed on to the team. Marketing @ Sort Move
The service was excellent
The service was excellent. Easy to use and fast
August 16, 2022
Unprompted review
Reply from Sort Move
Hi Helen, thanks for your great feedback. I'll ensure it gets passed on to the team. Marketing @ Sort Move
Fantastic service
Firstly I don’t normally write reviews, however on this occasion I feel compelled to. I cannot remember a time when I have had such a good experience selling a house. Chantelle has been exceptionally helpful and extremely diligent making the whole process easy. A credit to her profession many thanks
August 7, 2022
Unprompted review
Reply from Sort Move
Hi Sharon, thanks for your fantastic feedback for Chantelle. I'll ensure it's passed on. Marketing @ Sort Move
I am very happy with using the online…
I am very happy with using the online portal Sort Move!
Excellent and easy to use portal and no more paper work.
I would highly recommend and use your services again.
Many Thanks!
August 4, 2022
Unprompted review
Reply from Sort Move
Hi Naresh, thank you for your great feedback for the portal. I'll ensure this is passed on. Marketing @ Sort Move
Had to get help as found t&c's a bit…
Had to get help as found t&c's a bit confusing, but once on their site it went well if not time consuming. Help when needed was very useful 👍
July 20, 2022
Unprompted review
Reply from Sort Move
Hi there, thank you for your great feedback. I'll ensure it is passed over to the team. Marketing @ Sort Move.
This was brilliant experience with fast…
This was brilliant experience with fast response
July 18, 2022
Unprompted review
Reply from Sort Move
Hi Ventsislav, thank you for your great feedback. I'll ensure this is passed on to the team. Marketing @ Sort Move
Simple, straight forward and stress free!
Using the online service with Sortmove has been great.
Totally stress free at a very stressful time giving complete peace of mind. Simple to use and gives you the option to save your information as you go along should you need to complete it at a later date or have the dreaded internet failure half way through. I would recommend them to anyone.
July 14, 2022
Unprompted review
Reply from Sort Move
Hi Christine, thank you for your fantastic review. We're pleased to hear you had a good experience. I'll ensure this is passed on to the team. Marketing @ Sort Move.
Easy app that kills bureaucratic…
Easy app that kills bureaucratic procedures and makes the prompt shortcut to upload all documents and ID verification, and more, so smoothly.
July 14, 2022
Unprompted review
Reply from Sort Move
Hi Walid, thank you for your great review. We're pleased to hear you had a good experience. I'll ensure this is passed on to the team. Marketing @ Sort Move
Fairly easy system, but!!!
Fairly easy system, but lacking various options in answer boxes.
E.g. often in replies a "don't know" box is needed, but this was not available, only a straight yes or no.
This is unsatisfactory.
May 14, 2022
Unprompted review
Reply from Sort Move
Hi Frank, thank you for your feedback. We've requested more information from you through the 'find reviewer' function. We look forward to hearing from you. Marketing at Sort Move
Excellent from start to finish!
Very easy to complete all necessary forms and upload documents.
Any queries I did have were answered very quickly.
Filling in each section of the process in my own time, saving progress along the way was also really beneficial.
May 10, 2022
Unprompted review
Reply from Sort Move
Hi Mike, thank you very much for your positive feedback about the process. We're glad to hear you had a good experience. We'll share this with the team. Marketing @ Sort Move
Slow start, form auto deleted but getting there in the end
The best part about Sort Move is that can do everything online without having to print things off and send them in the post etc... but I had a few problems and delays.
Once I had confirmed with the Estate agent that I wished to use their recommended solicitor via Sort Move, it was a week before I had access to the online login...not very 'fast-start', but probably not the fault of Sort Move.
Once online, the fixtures and fittings form deleted my details 3 times (loads of wasted times)|. In the end I printed a form & sent it direct from the solicitor via email.
I also felt there was a lack of explanation in some parts of the form/process.
You will still have to download a third party app to verify your identity, lots more T's & C's to read.
If you read the small print at the bottom of your original quote it states the amount of commission they earn from the Solicitors, I don't believe the service I have received so far is worthy of this huge commission.
Sort Move are however responsive with their phone and email support when you do run into difficulties..!
March 15, 2022
Unprompted review
Reply from Sort Move
Hi Jez, thanks for your feedback. Our team have looked into your case and understand that your case was only instructed to us by your Estate Agent two days ago, so the Fast-Start process has been completed in the expected and desired time. Regarding the fixtures and fittings form, our development team are looking into that minor and unexpected error. We have a number of video and PDF guides to assist with the Fast-Start process, as well as tool tips along the way too. Finally, regarding the third party app to verify your ID, this is the quickest and simplest way to get an instant ID check done, therefore speeding up the process even further. We're glad to hear that you're pleased with the support provided by our Sort Move team. Marketing @ Sort Move
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