SOS Leak Detection Ltd Reviews 573

Had a sound of running water behind the washing machine,rang Sherrie at sos leak detection, who sent Joe to do an internal inspection, He was amazing, and actually found the leak to be external. Andy... See more

Really pleased to recommend this company. Chris Wight turned up on time to track and trace a water leak from a mains pipe under the floor of our boiler room. Using his test equipment he quickly confir... See more

Joe came to repair leak under tiled kitchen floor he was very careful in removing only a couple of tiles.He then repaired the leak and confirmed that everything was alright, which I really appreciated... See more

I had an underground leak. Very well informed technician who on two separate visits identified potential asbestos issues in my floor substrate in separate rooms. Once the all clear was given, the tech... See more

Superb service by SOS Leak Detection Co, not only those in the office but especially Garry who managed to precisely locate a leak from a radiator pipe which was under a heavily tiled floor. His persev... See more

Great experience with this company today. The plumber (Patrick) arrived on time and detected the leak swiftly. He had to break through some tiles to access and remedy the problem, but did this very ne... See more

I would definitely use this company again, the chap that came out to sort the leak was, clean, friendly and kept us informed about everything he was doing. He found and sorted the leak, which was from... See more

We live in a country cottage and had the nightmare scenario of a water leak in our heating system, that was causing our oil boiler to lose pressure. Our property has been extended meaning the leak cou... See more

I was impressed with the speed SOS made the appointment to come out and investigate our leak. The gentleman arrived at the appointed time and was very thorough in identifying exactly where our leak w... See more

SOS were sent by insurance company to detect the leak and confirm it had been stopped. SOS called to make the appointment and came within in a few days. On the day all checks were carried out wel... See more

SOS were delegated by insurance company to detect leak. So I don't know what their costs are like. SOS called me within a couple of hours from being referred by insurance company and appointment made... See more

Great Staff from start to finish. From the call handler to the engineer who came out to trace the leak. Jake (Engineer) is suburb at his job, he explained everything he was doing and traced the leak... See more

Really excellent experience. Very thorough and great interaction. Even let my 5 year old investigate the detection equipment. Found a leak which we had missed and avoided a lot of damaging opening up.... See more

We are a retail business which had a leak flooding ours and next doors basement, source was unknown. We contacted SOS leak detection and the ladies on the other end of the phone couldn't have been mo... See more

We had a leak and didn't know the origin. Our insurers contacted SOS Leak Detection, and a gentleman called Joe came out to see us. He immediately identified the source and took the necessary steps... See more

Ben Courquin from SOS Leak Detection came to my house to perform a trace and access service. He was extremely polite and knowledgeable. He didn't leave until he had fully tested all possible sources... See more

Luke was an absolute star. He called ahead to tell us when to expect him. He was professional, polite and amiable throughout the day. He offered his advice on issues he found with our pipes, and how b... See more

Excellent prompt service by polite and very professional engineer. Our insurance company recommended SOS for a leak detected in our home. Two previous visits made by a different leak company failed... See more

Comunication was of a poor standard. A leak reported on19 Febuary to insurer is only now 1 April being fixed by my own plumber . Topmarx arrived 24 February , said parque floor and aspestos. ,... See more

SOS were called in by our insurance company to confirm what we feared, that a leak on our heating system had occurred underground in our utility room. Calvin was fantastic, he carried out the usual ga... See more

Absolute jokers Constantly cancel appointments They really dont care about homeserve customers 3 days off work and cancelled appointments **REPLY... I WAS NOT CONTACTED AND I DID CONFIRM MY... See more

They were appointed by my insurer to do a trace and access on an internal wall pipe that was leaking. Gary turned up. Was polite, proactive and not only located the problem he also fixed the leak. I’m... See more

SOS Leak Detection were engaged by my Home Insurance company and they contacted me quickly to arrange a date for a visit. They subsequently contacted me twice more to bring the date for the visit forw... See more

Good contact at all times. Worked cleanly and efficiently throughout. Explained the issues and my particular problems well. Due to my flooring they will be back in the near future, would certainly rec... See more

Top class , bloke came out , got straight to it , explained how machine works to detect water , really impressive, went through every option it could be , found the source, explained what could be don... See more

Arrived on time. Very polite and offered to remove his shoes. Checked and showed his findings with regards to damp and moisture. Found the source after carefully removing the side hatch to acces... See more

On 9th Oct sos were given job. Within an hour an appointment was made for the following day. Chris Wright attended after calling to check all was ok. On arrival Chris got to work, found the leak and k... See more

I had water coming up through the laminate in my front room. Didn't get the name of the surveyor but this bloke knew his stuff. I'd had all sorts of bad endings running through my head (probably a bur... See more

Good communication prior to visit with date and precise arrival time given. Chris arrived promptly and found the source of our leak very quickly. Another company had been out previously and not mana... See more

Craig visited our property to carry out the survey. Sadly and annoyingly we had a car breakdown on the way to the property and so we never met him in person. However we chatted and discussed the issue... See more

SOS were sent by our insurance company to detect a leak in the utility room. SOS called to make the appointment and came within a few days. All checks were carried out and the source of the issue ide... See more

Dean was very helpful and a conscious worker. He found the source of the leak and with a minimum amount of disruption repaired the leaking pipe and left the area neat and tidy. He also took the time... See more

Joe came along yesterday to fix a leak where others had failed. He explained what he was going to do, the process for finding a leak and the repair he was going to carry out. Joe was friendly, appro... See more

Joe was a very professional and friendly chap who did a first-class job finding and fixing the leak. He arrived on time and carried out the work to a high standard, clearly taking pride in what he do... See more

This company definitely deserves a 5 star review. The company was instructed by my insurer. The gentleman who came was first rate. Called to say what time he was arriving, detected the leak, repair... See more

Superb service. We were recommended to this Company by our Plumber. It was very easy to arrange the appointment, very efficient service. Karl the Engineer was very thorough and patient because our... See more

Alex came to our house to detect a leak in the internal wall. The appointment was made within a few days of the initial assessment. Leak detected very quickly with very little plaster removed. It was... See more

Aaron was really helpful and being as quick as possible, located a pipe leak in concrete between our kitchen and hallway. He used infra red and sound detection equipment and did a great job repairing... See more

A fantastic company from start to finish and nothing is of any trouble to them. We were kept well informed of the process and Karl the engineer was brilliant. He located our issue despite how complex... See more

The engineer who came to my property is an expert in his field. He knew exactly what to look for regarding the issue with the cause of the leak from my shower. After his report was submitted, I could... See more

This visit was arranged by my insurers. The appointment was within 48 hours, the tradesman arrived promptly and was exceptionally helpful. He traced the leak very quickly, advised on how to remediate... See more

The service from the engineer who came was nothing short of perfect. Time was booked for 9am and despite him coming from London to Birmingham he was very much on time. A very polite chap an... See more

Update as of 9th February 2026: I contacted this company and explained the issues. They were experts in defending poor service. When a provider demands full payment before the service is pro... See more

SOS were sent by our insurance. Chris Wright came out, and he was amazing from start to finish. He made a very stressful situation much more manageable. Would recommend this company, and Chris especia... See more

Stay away – they destroy ceilings, overcharge, and don’t fix the problem. Leave after an Hour! I called them for a leak detection service because previous plumbers couldn’... See more

Very efficient company, Assessor arrived to our water leak next day. Made a thorough assessment, tried to fix leak, but it was not possible. Reported back to insurance company. Very pleased with s... See more

5-Star! Alex kindly phoned to advise of his arrival. He was polite, professional and extremely knowledgeable. Alex explained exactly what work would be carried out and found the source of the problem.... See more

SOS was called in by our insurance company to find a leak with an unknown location. They found the leak very quickly and then also repaired it (we had to pay for this rather than the insurance). We we... See more

The technician, Garry, who visited my property was friendly, professional and explained what he was doing and his findings very clearly. His expertise was evident throughout the visit. Most importantl... See more

My neighbour and I were both suffering with water damage in our houses and Garry, appointed by my neighbour’s insurers, arranged to inspect my property at the same time and quickly located and repaire... See more

I can't praise Chris highly enough. He was friendly, helpful, polite, efficient and found our leak in the least invasive way possible, removing all debris and leaving the room tidy. Sue from Ev... See more

Very efficient and super helpful with resolving my leak issue under ground. Really nice pair of lads that came out too. Wouldn’t hesitate to recommend