On contacting this company for some information l received a prompt reply by a member of staff called Johansen. He was both polite and very helpful and was able to fully answer my questions. Thank y... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
You never indicated the charge for each item I. Bought will result in a subscription. I do no accept subscription and the action from your part is misleading
I received a notification on my bank app that my purchase didn't go through.... Who are you i didn't purchase anything...you can't just deducted money from my account without my permission
Imani has been helping cancel the subscription that was made in error. She has been professional and courteous throughout. Many thanks to her for her assistance.
You should know
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Claire is resolving my issue with care…
Claire is resolving my issue with care and courtesy.
I appreciate how emerald viewed my case…
I appreciate how emerald viewed my case and was honest and offering to refund me
Good service emerald
Most helpful services with appreciation
The staff I have been dealing with is very understanding and helpful. The service rendered is very professional and response was prompt and assuring. I am very satisfied with the outcome.
Thanks jeremy
Service is very bad,,,I pay for…
Service is very bad,,,I pay for product, but you did not delivery the product,,you can get good review after refund my money.
Helpful support line processed refund…
Helpful support line processed refund for me quickly
I made a transaction for a supposed…
I made a transaction for a supposed Durex promotion. The website has nothing to do with Durex, and I lost my money.
zoe is in touch and helping to resolve…
zoe is in touch and helping to resolve the issue.
Please return the money
Sostylish money was taken on this site without my permission, please refund 8.60euro
Very understandable and is willing to…
Very understandable and is willing to help through stressing times as in my case
A company with excellent employees
Elsa has replied the matter identified
Elsa has replied the matter identified. Appreciate his commitment
Alero will arrange my refund
"Jerry was helpful and made my…
"Jerry was helpful and made my experience smooth and easy
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
